A newly opened Casino with games like Plinko, Blackjack, Mines, Charbet, and much more.
I've have not made my deposit(playing with faucet) and still checking the casino out. A few days ago i noticed that my balance goes down rather quickly especially when i'm on Plinko and Charbet and i thought it was me who was overbetting so i slowed down my farm and realized that a few of the winnings for Charbet wasn't credited and there was a problem with the autobet.
He's a screenshot of the game and also the message with support. It was on autobet/cashout at 3.30. Have waited over a day and still haven't gotten back to me.
https://prnt.sc/gdl2t9 - Proof of the game that the auto cash out isn't working.
https://prnt.sc/gdl7ez https://prnt.sc/gdl7sv https://prnt.sc/gdl7tz https://prnt.sc/gdl7zo - Support messages and still no replies from them.
Now lets move to Plinko, some of the games are not paying or is paying out wrongly, definitely not paying me more but lesser.
I had about 500+ before i drop multiple balls(5 in a row) and at the end of it this is the result, if you calculate... it doesn't tally at all.
PROOF = https://prnt.sc/gdl76w
Balance after dropping 7 times is 22. So 1-2 games didn't pay out in that session. (Imagine players who have deposit and drop hundreds/thousands of balls)
Even if you assume i have the minimum to play all that 7 games it would be 334 - 77 - 77 - 52 = 128 + 51 = 179 - 52 - 77 - 34 = 16 not 22 but that is not the case. So my warning to all players please don't play these 2 games until it is fixed and if you have deposited and lost on these 2 games i hope they can give a refund or something.
My chat with Support proof : https://prnt.sc/gdla0e http://prntscr.com/gdla94 http://prntscr.com/gdlaa6 https://prnt.sc/gdlaal https://prnt.sc/gdlca1 https://prnt.sc/gdlcab https://prnt.sc/gdlcan
PS : a screenshot of a player that told support regarding a problem and edward(im guessing the owner or one of them) doesn't wanna take it down.
http://imgur.com/a/bsJpQ
It could be possible that there is a bug in the system. Stake.com is still new right now, and there is no guarantee that there won't be any even if it was launched by reputable ande xperienced casino owners.
As actmyname said though, screenshots are helpful but aren't conclusive proof.
If your accusation was correct then i would expect Stunna and Edward to refund everything that you have lost through the bugs fully, because you were playing with such low amounts anyways. So there is no concern about that.