Topic: Xeggex data breach, etc. (Read 90 times)

Yeah, and although I'm not familiar with Quadriga, that reminds me of Cryptsy.  Remember them? 

They say their ceo account was hacked and that is what led to all of these, so apparently their ceo had access to all their system resources, isn't that a poor way to secure people's data and funds? So many people in the community do not believe that Xeggex is telling the complete truth here, with some people even suspecting a rugpull.

The main system admin obviously didn't pay too much attention to his operational security, now the only question is whether someone hacked him remotely, or maybe he lost his laptop somewhere and unfortunately someone with bad intentions found it. Anyway, it's really bad if only one person has full access to everything because it's a big risk - just remember Quadriga and its CEO who disappeared with hundreds of millions of dollars.

Incident Status

Current Status: Restoring data

On February 3rd XeggeX experienced a security break and data loss. We are currently working to restore user information and balances.

What happened?
There was a breach onto the laptop of the primary system admin. This laptop had access to all system resources. Database collections were dropped, telegram was deleted, and other things were done on the laptop to make it inoperable.

What are we doing to restore service?
As we were unable to fully restore the database, we had to rebuild peices of of from other sources. Due to this, it has taken some time to collect and parse the data to rebuild parts of the database. There are some user records we were not able to associate with an email address. We will be making an account restore function for these users. Since records such as trade history, deposit history, and withdraw history are missing information we will be starting just from an initial balance on user accounts based on balance information at the time of the incident.

When can I login?
We hope to have user logins restored within the next day. If you have issues accessing your account when we open user logins, then please contact support.

When can I withdraw?
We will start opening assets for withdrawals as we do a security review on them. This will be asset by asset as we finish each review and not all at once. We have no timeline for how long this may take at this time but will work as quickly as we can.

Will the exchange continue to operate?
This is undecided at this time. Our current priority is to getting users access. After this we will decide what we will do next.

Other notes:
We want to make it clear that this affects the XeggeX exchange only. Some users think that XeggeX and NonKYC exchanges are owned by the same people, but in fact they are not. NonKYC is a completely separate system and ownership. The only thing similar is that they are using a version of the XeggeX software for their exchange.

Some other users have asked if Nayiem Willems was an owner of XeggeX. The answer is no, he was never involved with the exchange. There were discussions years ago about collaboration, but nothing was ever agreed to and he went on to work on another project. He has been receiving a lot of undue harrassment since this incident occurred, and we want to make it clear that he has no involvement with anything XeggeX does.