Yacuna.com - Now with zero fees! | Bitcointalksearch.org

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copper member

Activity: 924

Merit: 1007

hee-ho.

are there still users that got their coins stuck on the site? they're about to close soon.

https://www.cryptocoinsnews.com/its-curtains-for-bitcoin-exchange-yacuna/

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: cozytrade on September 01, 2015, 08:40:27 AM

Are they dead Huh

Looks that way.

cozytrade

sr. member

Activity: 1097

Merit: 310

Seabet.io | Crypto-Casino

Are they dead Huh

shifty252

full member

Activity: 177

Merit: 101

Quote from: yussuf89 on August 17, 2015, 04:44:49 AM

Is there any extra fee for withdrawal or deposit?

Please add CRAVE/XBT to your market, it will be very nice and I will trade on your site since there is zero fees.

DO YOU EVEN READ?! deposits not working, withdrawals not working FOR MONTHS

yussuf89

legendary

Activity: 1792

Merit: 1030

Is there any extra fee for withdrawal or deposit?

Please add CRAVE/XBT to your market, it will be very nice and I will trade on your site since there is zero fees.

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: shifty252 on August 17, 2015, 01:58:49 AM

Quote from: NABiT on August 13, 2015, 09:45:17 AM

Quote from: Yacuna on July 17, 2015, 04:56:23 AM

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Hi Benjamin

What is happening? - Mark Caruso now says that the issue is resolved and that withdrawals are now being processed but mine remains "In Progress"

Over 6 weeks now and no response to tickets.

I think it's safe to declare this exchange officially DED!

I could accept my small loss if that was the case, there’s always that risk with exchanges but otherwise I find this sort of treatment and lack of communication from a company who I have spoken out for and supported against scam accusations disappointing.

A simple communication stating that my transaction will be processed and has not just been completely forgotten about would at least be something.

shifty252

full member

Activity: 177

Merit: 101

Quote from: NABiT on August 13, 2015, 09:45:17 AM

Quote from: Yacuna on July 17, 2015, 04:56:23 AM

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Hi Benjamin

What is happening? - Mark Caruso now says that the issue is resolved and that withdrawals are now being processed but mine remains "In Progress"

Over 6 weeks now and no response to tickets.

I think it's safe to declare this exchange officially DED!

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: Yacuna on July 17, 2015, 04:56:23 AM

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Hi Benjamin

What is happening? - Mark Caruso now says that the issue is resolved and that withdrawals are now being processed but mine remains "In Progress"

Over 6 weeks now and no response to tickets.

giustone

full member

Activity: 238

Merit: 100

I try this exchange,but trading volume is low.
I will wait for more members,and high trading volume.
-Giustone

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: shifty252 on August 04, 2015, 09:35:16 AM

Quote from: Yacuna on July 17, 2015, 04:56:23 AM

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Since that issue isn't resolved and i also faced issues to deposit, did you by chance whipped the technicians to death?

And still "In Progress" - over 6 weeks now

shifty252

full member

Activity: 177

Merit: 101

Quote from: Yacuna on July 17, 2015, 04:56:23 AM

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Since that issue isn't resolved and i also faced issues to deposit, did you by chance whipped the technicians to death?

shifty252

full member

Activity: 177

Merit: 101

Quote from: NABiT on August 04, 2015, 05:54:49 AM

Quote from: shifty252 on August 04, 2015, 05:23:38 AM

thanks, hope your issue gets resolved soon

unfortunately i think this exchange will vanish soon.

Thanks

I must admit I was having similar thoughts, would be a pity because as Monopoly says “Nice and friendly platform” but there have been previous problems with stuck transactions with myself and others, they were sorted out eventually but it can take a long time like my current one, still unresolved

actually the platform is tricky and not friendly at all. DO NOT trade without entering price, otherwise you will loose money.

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: shifty252 on August 04, 2015, 05:23:38 AM

thanks, hope your issue gets resolved soon

unfortunately i think this exchange will vanish soon.

Thanks

I must admit I was having similar thoughts, would be a pity because as Monopoly says “Nice and friendly platform” but there have been previous problems with stuck transactions with myself and others, they were sorted out eventually but it can take a long time like my current one, still unresolved

Monopoly

hero member

Activity: 546

Merit: 500

Nice and friendly platform maybe try it later ....... i'm seeing other reactions

shifty252

full member

Activity: 177

Merit: 101

Quote from: NABiT on August 04, 2015, 03:10:14 AM

Quote from: shifty252 on August 04, 2015, 02:35:55 AM

yesterday i made a deposit, tx has more than 100 confirms, deposit not shown in yacuna account.

emailed support

#rekt

Well I hope you have more luck than me, my withdrawal above has been stuck "In Progress" for over 4 weeks now

thanks, hope your issue gets resolved soon

unfortunately i think this exchange will vanish soon. should have looked more closely at the orderbooks before i sent money to them.....

NABiT

sr. member

Activity: 354

Merit: 259

Quote from: shifty252 on August 04, 2015, 02:35:55 AM

yesterday i made a deposit, tx has more than 100 confirms, deposit not shown in yacuna account.

emailed support

#rekt

Well I hope you have more luck than me, my withdrawal above has been stuck "In Progress" for over 4 weeks now

shifty252

full member

Activity: 177

Merit: 101

yesterday i made a deposit, tx has more than 100 confirms, deposit not shown in yacuna account.

emailed support

#rekt

NABiT

sr. member

Activity: 354

Merit: 259

Hi Benjamin

Still not processed, three weeks now

Yacuna

member

Activity: 91

Merit: 10

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

NABiT

sr. member

Activity: 354

Merit: 259

Mine "In Progress" for two weeks now, response to tickets has stopped

It would be good if my withdrawal could be processed

TRANSACTION TYPE   Withdrawal
CREATED   07/06/2015 07:32:41
AMOUNT   XBT -0.10000000
STATUS   In Progress
PAYMENT METHOD   Transfer to wallet address 1rxe8jSPgCd3MST63HVsV2WnGf4otAwEb
YACUNA ID   AAEAAAfCjQDdeqzR5H3nIcJsAGADYQgFh6QKZhh8nAHRYSTbed_ebi1f

coinplus

legendary

Activity: 1386

Merit: 1058

Quote from: coinplus on June 10, 2015, 12:15:42 PM

Hi,

ref : YACUNA ID AAEAAAfCjX7cqHe6A2DFCtq7pk8fQ9defqIYISw1JpNrtOt3VO8fYJWh

My withdrawal request is pending for more than 48 hours.

No response to my tickets still.

Please check the followings and process my withdrawal.

TRANSACTION TYPE   Withdrawal
CREATED   06/08/2015 12:09:26
AMOUNT   XBT -0.01355056
STATUS   In Progress
PAYMENT METHOD   Transfer to wallet address 1KQRJY3KHh83AJScRSaFyo4b89jDSYFAy9
YACUNA ID   AAEAAAfCjX7cqHe6A2DFCtq7pk8fQ9defqIYISw1JpNrtOt3VO8fYJWh

Thanks.

Got paid. Thank you.....

coinplus

legendary

Activity: 1386

Merit: 1058

Hi,

ref : YACUNA ID AAEAAAfCjX7cqHe6A2DFCtq7pk8fQ9defqIYISw1JpNrtOt3VO8fYJWh

My withdrawal request is pending for more than 48 hours.

No response to my tickets still.

Please check the followings and process my withdrawal.

TRANSACTION TYPE   Withdrawal
CREATED   06/08/2015 12:09:26
AMOUNT   XBT -0.01355056
STATUS   In Progress
PAYMENT METHOD   Transfer to wallet address 1KQRJY3KHh83AJScRSaFyo4b89jDSYFAy9
YACUNA ID   AAEAAAfCjX7cqHe6A2DFCtq7pk8fQ9defqIYISw1JpNrtOt3VO8fYJWh

Thanks.

Yacuna

member

Activity: 91

Merit: 10

Yacuna now supports Online Bank Transfer. Users can now instantly deposit Euro into their exchange account by utilizing their usual online banking data. Never miss out on a price trend in Bitcoin again. More information here.

Yacuna

member

Activity: 91

Merit: 10

Hello FundsMoney,

this EMail was indeed send by us. We had to revise some of our Anti-Fraud-Methods and require an ID-Selfie from some users. Until this new verification requirement is met, you can still trade all cryptocurrency pairs at your leisure.

FundsMoney

sr. member

Activity: 363

Merit: 250

BTC will change the world

Hello,

I have received this e-mail from Yacuna and I do not know what to think about it... Anyone else having this in their mailbox?

Quote

Hello XXX,

for security reasons we kindly request that you provide an "idSelfie" - a picture of you holding the uploaded document next to your face. Please understand that this is a security measure that is randomly applied on our customer base and has nothing to do with you personally. We apologize for any inconvenience caused by this matter.

Thank You
Your Yacuna Team
Selda

I have a verified account on Yacuna and did not use their platform since months ago. Why would they request this now, for what reason?
The e-mail seems legitimate, it's from a support rep sent via their zendesk.

Yacuna

member

Activity: 91

Merit: 10

Hey MusX,

thanks for the kind words. We are currently working on getting GBP deposits back to work. Sadly I cannot give you an ETA though.

Kind Regards,
Benjamin

MusX

full member

Activity: 175

Merit: 100

Looks interesting. It seems that you are the only market which allows GBP withdrawal/deposit from UK GBP accounts without extra cost, can you confirm?
You should remove the leading title of your page which states "Dogdecoin exchange..."

any ETA for GBP account management support?

Yacuna

member

Activity: 91

Merit: 10

We removed all fees from our exchange!

Yep. From now on every Satoshi you earn on Yacuna.com is Yours. There are no fees for any trade or for withdrawals. We also implemented a wide variety of changes and additions to our platform following customer feedback. To make this clear:

Happy trading!

Yacuna

member

Activity: 91

Merit: 10

We’re live and kicking! Today, we’re introducing fast and secure instant GBP deposits for customers in the United Kingdom. Verified users can now fund their accounts at the international Bitcoin Exchange Yacuna rapidly fast by using SOFORT banking instead of relying on classic SEPA transfers or the UK Faster Payments System. This does not only incur lower fees than traditional wire transfer but also provides a lightning fast method of deposits instead of going through the slow and agonizing classic banking system. Never miss out on a trend in the cryptocurrencies again!

Yacuna

member

Activity: 91

Merit: 10

UK has the friendliest, that means no, regulation about cryptocurrencies.

ShillyShillington

newbie

Activity: 6

Merit: 0

Makes sense, URLs match up at least. What was the reasoning behind getting licensed in the UK? I know EEA licenses are valid in Switzerland so I would imagine the same is true in reverse.

Yacuna

member

Activity: 91

Merit: 10

If you click this link and search for 900088 you will find the PayCo Financial Services Ltd which is based in the UK. The PayCo in Switzerland is the parent company.

ShillyShillington

newbie

Activity: 6

Merit: 0

I'm trying to, however I can't find much information on them. What is their registration number? It seems they are based in Switzerland so why would they be licensed by the FCA - surely they would be regulated by FINMA?

Yacuna

member

Activity: 91

Merit: 10

You have the wrong website. Try

http://www.paymentcompany.ch/

or

pay-co.net

You are doing real due diligence here, are you?

ShillyShillington

newbie

Activity: 6

Merit: 0

I can't access your banking partners website

This webpage is not available
The connection to pay.co was terminated.

Yacuna

member

Activity: 91

Merit: 10

Currently we just support wire transfer for GBP. We are looking into methods that invoke less transaction fees from UK banks.

ShillyShillington

newbie

Activity: 6

Merit: 0

http://www.peacehavencouncil.co.uk/wp-content/uploads/Curious-Burrowing-Owl-crop.jpg

Makes sense.

How do you deposit GBP?

Yacuna

member

Activity: 91

Merit: 10

We are regulated through our payment processor PayCo Financial Services Ltd. You can find their FSA file here (Firm 900088). It is an authorised E-money institution and is permitted to hold our customers electronic money. We therefore apply all KYC/AML requirements that the FCA demands from such a business. Also your funds are safely stored within a regulated business.

ShillyShillington

newbie

Activity: 6

Merit: 0

Quote from: Yacuna on November 13, 2014, 09:27:46 AM

Fully FCA-regulated and compliant to KYC and AML regulations.[/b]

http://i0.kym-cdn.com/entries/icons/original/000/000/015/orly.jpg

What is your FCA registration number? What regulatory scheme do you fall under?

Jimmy Wales

member

Activity: 144

Merit: 17

Why r u shamelessly posting in your own thread ? Dont u understand that we r not interested in u ? Angry

Yacuna

member

Activity: 91

Merit: 10

In order to serve our customers better we are constantly looking to offer new deposit methods. Since wire transfer is a relic of the past, we want to provide our customers with ways to instantly deposit fiat funds, so they can start trading right away.

Therefore we are proud to announce that you can now deposit EUR via Sofort Banking and Ideal on Yacuna.com! Both methods work in conjunction with your normal bank account. But instead of waiting a day or more for your funds to arrive, they are now instantly deposited in your Yacuna account. Never miss out a hot trend again just because the banking system is taking ages.

Start trading at Yacuna now and get instant funding via Sofort Banking and Ideal Payment.

Yacuna

member

Activity: 91

Merit: 10

Dear community,

in our everlasting effort to inform the world about Cryptocurrencies we feature a new article on our blog. Here Steven Nekhaila describes the properties of the different mining algorithms and their advantages and disadvantages. From the SHA256 hashing algorithm used by Satoshi Nakamoto for Bitcoin up to X11 used by its anonymous cousin Darkcoin, everything is covered. If you are just interested in how mining Cryptocoins works or if you are looking for the best coin to mine, the answer is here.

Check it out on our blog.

Already mined some coins? Trade them on our regulated exchange platform Yacuna!

Yacuna

member

Activity: 91

Merit: 10

Trade Ultracoin for BTC now conveniently at Yacuna.com!

Yacuna, the leading European Exchange, is proud to announce to add Ultracoin to our ever growing family of tradeable coins. We are a customer friendly exchange that aims to provide you with the best user experience as possible. Incorporated in the United Kingdoms we are regulated by the FCA and provide maximum security for your funds. In addition to Ultracoin you can also trade BTC, LTC and Doge that are safely stored in our multi-signature wallets. With our newest addition you can now trade Ultracoin for Bitcoin and vice versa on Yacuna!

Ultracoin is a lightweight coin with a transaction confirmation time of just thirty seconds. Its Proof of Work/Proof of Stake algorithm allows up to 5,2% interest for holders of Ultracoin.

Secure your stake now at Yacuna!

Yacuna

member

Activity: 91

Merit: 10

In addition to our exchange, we also offer a blog with well-written articles about and around cryptocurrencies. Want to look up where you can spend your coins? Want to comply to the law? Our blog has the information you need to know.

Yacuna

member

Activity: 91

Merit: 10

We also have launched our instant coin shop YacunaDirect. Here you can buy BTC, LTC and Doge for up to 100€ without registration!

YacunaDirect is the quick and easy solution for your cryptocurrency needs.

Yacuna

member

Activity: 91

Merit: 10

As a security feature all our cryptocurrency wallets are multi-signature. Your fiat money is deposited with our partner PayCo, an FCA-regulated Payment Service in the UK. So when you trade at Yacuna you do not need to worry about the safety of your funds. If you have any questions about our security measures feel free to ask!

Yacuna

member

Activity: 91

Merit: 10

Yacuna

We offer:

Trading of XBT, LTC; DOGE, UTC and CLam

SEPA Transfers

Sofort Payment

Support in English and German

A seasoned team with lot of experience in the payment sector.

Fully FCA-regulated and compliant to KYC and AML regulations.

Zero Fees.

We are looking for:

Your Feedback

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Topic: Yacuna.com - Now with zero fees! (Read 10283 times)