YoBit.Net - HELP! [ETH DEPOSIT] | Bitcointalksearch.org

sunsilk

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Quote from: Danslip on April 02, 2020, 06:26:29 PM

Quote from: sunsilk on April 02, 2020, 01:30:38 AM

It's basically money out of thin air and fools the investors.

I remember this. FED vs Yobit Wink

Yobit is famous to generate a new coin without any fundamental, background. Even there is coin called Coronacoin in Yobit exchange. OMG, this is the last way of making money for the old exchange.

Nothing has changed to them. Even with the April Fools of Coinmarketcap, they've fooled a lot of traders again. The Toilet Paper Token, look how quick they are in making no blockchain coins/tokens.

https://yobit.net/en/trade/TPT/BTC

Many will lose their money again. Undecided

Danslip

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Leading Crypto Sports Betting & Casino Platform

Quote from: sunsilk on April 02, 2020, 01:30:38 AM

It's basically money out of thin air and fools the investors.

I remember this. FED vs Yobit Wink

Yobit is famous to generate a new coin without any fundamental, background. Even there is coin called Coronacoin in Yobit exchange. OMG, this is the last way of making money for the old exchange.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: shoreno on April 02, 2020, 01:00:45 AM

Quote from: sunsilk on April 01, 2020, 11:49:37 PM

~snip~

thats strange . they are active on promotions but never heard the users feedback about how bad thier support are ?

i think is the reason why they got bad reputation and people calling them as a scam because they dont reply to simple queries but at the end of the day yobit is still standing strong .

the only thing that we can do is skip them because there are still other good exchanges out there . with clean repuation and active customer support . cheers guys Wink

That's one reason but if you haven't heard them all of this time, I think you have been missing a lot from them. They were called as bad exchange because they've been generating coins that they manipulate and were not even an actual crypto, no blockchain, not PoS not even PoW or any other consensus.

It's basically a money out of thin air and fools the investors.

The support thing made them labelled as worst.

shoreno

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Quote from: sunsilk on April 01, 2020, 11:49:37 PM

Quote from: Danslip on April 01, 2020, 06:56:52 PM

Quote from: sunsilk on March 28, 2020, 03:54:20 AM

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

Yobit has the worst support customer service among the all crypto exchanges. Last time they have responded to the ticket which has been resolved 2 weeks before their answer. Better to accelerate the ticket with contacting the Yobit account on forum.

It's impossible that you will get a response quickly or at least expedite the ticket by just contacting their forum account. They're only active if they have marketing on the forum. I haven't looked at their profile and their last login but it wouldn't help at all.

They don't see the problem with their contact support, they have at least heard the voice of their users and improved it a long time ago but nothing happened.

thats strange . they are active on promotions but never heard the users feedback about how bad thier support are ?

i think is the reason why they got bad reputation and people calling them as a scam because they dont reply to simple queries but at the end of the day yobit is still standing strong .

the only thing that we can do is skip them because there are still other good exchanges out there . with clean repuation and active customer support . cheers guys Wink

sunsilk

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Activity: 3038

Merit: 634

Quote from: Danslip on April 01, 2020, 06:56:52 PM

Quote from: sunsilk on March 28, 2020, 03:54:20 AM

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

Yobit has the worst support customer service among the all crypto exchanges. Last time they have responded to the ticket which has been resolved 2 weeks before their answer. Better to accelerate the ticket with contacting the Yobit account on forum.

It's impossible that you will get a response quickly or at least expedite the ticket by just contacting their forum account. They're only active if they have marketing on the forum. I haven't looked at their profile and their last login but it wouldn't help at all.

They don't see the problem with their contact support, they have at least heard the voice of their users and improved it a long time ago but nothing happened.

Danslip

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Leading Crypto Sports Betting & Casino Platform

Quote from: sunsilk on March 28, 2020, 03:54:20 AM

Quote from: jeffreymiles on March 27, 2020, 06:16:45 AM

Quote from: sunsilk on March 26, 2020, 09:51:21 PM

I am not sure about that if because it's related to their campaign the way they respond customers. But, even before when they have an active campaign on the forum, they still do the same.

The number of complains never decreased and instead it has increased. I guess those customers that were helped were lucky but probably a sort of chosen complains that they can aide quickly. @OP sorry with your loss but no more hopes with them anymore.

Thanks,I just want to warn people. That they should not trust this exchange.

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

Yobit has the worst support customer service among the all crypto exchanges. Last time they have responded to the ticket which has been resolved 2 weeks before their answer. Better to accelerate the ticket with contacting the Yobit account on forum.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: carlfebz2 on March 30, 2020, 05:59:25 PM

Quote from: sunsilk on March 28, 2020, 03:54:20 AM

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

They've been known because of that behavior on where they dont answer support tickets ever but there were users that do say that issues had been resolved out without any notice.

We know on whats the reputation of yobit into this market but there are still few whom do trust them.

There are lots of better options or section in terms of exchangers and if we dont like to experience headaches then better to avoid this one.

I do recall some of those lucky users that were helped by them but they were very few unlike those that complains a lot to them, the numbers are growing and I don't think they have plans to give help from those users.

Just to resolve the problem that they have, the user that's affected is the one that should adjust and that is through leaving them and choosing a better exchange that gives support to their users like Binance.

carlfebz2

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DGbet.fun - Crypto Sportsbook

Quote from: sunsilk on March 28, 2020, 03:54:20 AM

Quote from: jeffreymiles on March 27, 2020, 06:16:45 AM

Quote from: sunsilk on March 26, 2020, 09:51:21 PM

I am not sure about that if because it's related to their campaign the way they respond customers. But, even before when they have an active campaign on the forum, they still do the same.

The number of complains never decreased and instead it has increased. I guess those customers that were helped were lucky but probably a sort of chosen complains that they can aide quickly. @OP sorry with your loss but no more hopes with them anymore.

Thanks,I just want to warn people. That they should not trust this exchange.

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

They've been known because of that behavior on where they dont answer support tickets ever but there were users that do say that issues had been resolved out without any notice.

We know on whats the reputation of yobit into this market but there are still few whom do trust them.

There are lots of better options or section in terms of exchangers and if we dont like to experience headaches then better to avoid this one.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: jeffreymiles on March 27, 2020, 06:16:45 AM

Quote from: sunsilk on March 26, 2020, 09:51:21 PM

I am not sure about that if because it's related to their campaign the way they respond customers. But, even before when they have an active campaign on the forum, they still do the same.

The number of complains never decreased and instead it has increased. I guess those customers that were helped were lucky but probably a sort of chosen complains that they can aide quickly. @OP sorry with your loss but no more hopes with them anymore.

Thanks,I just want to warn people. That they should not trust this exchange.

Yes.

They shouldn't be trusted. Most of the complains that were sent to them, it wasn't handled properly. It's proven by time that they don't care to the tickets of their customers.

jeffreymiles

newbie

Activity: 3

Merit: 0

Quote from: sunsilk on March 26, 2020, 09:51:21 PM

Quote from: Akiko on March 26, 2020, 05:00:03 AM

Quote from: sunsilk on March 26, 2020, 01:38:13 AM

Quote from: jeffreymiles on March 25, 2020, 01:42:53 PM

Thanks for the response. I talked to the modds n their Telegram chat. And all they say is : Yobit don't support contract" and I can't help you. Then they block me of the yobit Telegram chat.

100% scam. Money does not disappear.... Its a loophole and they take advantage of it.

For real they've done that?

They've just proven again that they are not reliable and poor in handling their customers' concerns. I've read some people who tackled the same problem and luckily they were given the favor but this time, I don't know why they didn't help you but they've replied to you because it is known that it will take time before they give you a feedback.

Its only proven how scam that exchange was.

Maybe they help the same problem before because they know they have a campaign here that need to be protected and it will damage thier reputation if they dont solve that problem that time.

Unlike now they are not active here to answer any quaries and concerned of the user's abiut thier exchange.

I am not sure about that if because it's related to their campaign the way they respond customers. But, even before when they have an active campaign on the forum, they still do the same.

The number of complains never decreased and instead it has increased. I guess those customers that were helped were lucky but probably a sort of chosen complains that they can aide quickly. @OP sorry with your loss but no more hopes with them anymore.

Thanks,I just want to warn people. That they should not trust this exchange.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: Akiko on March 26, 2020, 05:00:03 AM

Quote from: sunsilk on March 26, 2020, 01:38:13 AM

Quote from: jeffreymiles on March 25, 2020, 01:42:53 PM

Thanks for the response. I talked to the modds n their Telegram chat. And all they say is : Yobit don't support contract" and I can't help you. Then they block me of the yobit Telegram chat.

100% scam. Money does not disappear.... Its a loophole and they take advantage of it.

For real they've done that?

They've just proven again that they are not reliable and poor in handling their customers' concerns. I've read some people who tackled the same problem and luckily they were given the favor but this time, I don't know why they didn't help you but they've replied to you because it is known that it will take time before they give you a feedback.

Its only proven how scam that exchange was.

Maybe they help the same problem before because they know they have a campaign here that need to be protected and it will damage thier reputation if they dont solve that problem that time.

Unlike now they are not active here to answer any quaries and concerned of the user's abiut thier exchange.

I am not sure about that if because it's related to their campaign the way they respond customers. But, even before when they have an active campaign on the forum, they still do the same.

The number of complains never decreased and instead it has increased. I guess those customers that were helped were lucky but probably a sort of chosen complains that they can aide quickly. @OP sorry with your loss but no more hopes with them anymore.

Akiko

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Activity: 896

Merit: 198

Quote from: sunsilk on March 26, 2020, 01:38:13 AM

Quote from: jeffreymiles on March 25, 2020, 01:42:53 PM

Thanks for the response. I talked to the modds n their Telegram chat. And all they say is : Yobit don't support contract" and I can't help you. Then they block me of the yobit Telegram chat.

100% scam. Money does not disappear.... Its a loophole and they take advantage of it.

For real they've done that?

They've just proven again that they are not reliable and poor in handling their customers' concerns. I've read some people who tackled the same problem and luckily they were given the favor but this time, I don't know why they didn't help you but they've replied to you because it is known that it will take time before they give you a feedback.

Its only proven how scam that exchange was.

Maybe they help the same problem before because they know they have a campaign here that need to be protected and it will damage thier reputation if they dont solve that problem that time.

Unlike now they are not active here to answer any quaries and concerned of the user's abiut thier exchange.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: jeffreymiles on March 25, 2020, 01:42:53 PM

Thanks for the response. I talked to the modds n their Telegram chat. And all they say is : Yobit don't support contract" and I can't help you. Then they block me of the yobit Telegram chat.

100% scam. Money does not disappear.... Its a loophole and they take advantage of it.

For real they've done that?

They've just proven again that they are not reliable and poor in handling their customers' concerns. I've read some people who tackled the same problem and luckily they were given the favor but this time, I don't know why they didn't help you but they've replied to you because it is known that it will take time before they give you a feedback.

jeffreymiles

newbie

Activity: 3

Merit: 0

Thanks for the response. I talked to the modds n their Telegram chat. And all they say is : Yobit don't support contract" and I can't help you. Then they block me of the yobit Telegram chat.

100% scam. Money does not disappear.... Its a loophole and they take advantage of it.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: jeffreymiles on March 25, 2020, 07:57:33 AM

Did you get your money back? I have did same thing. I madea deposit with ETH and never got the deposit. Yobit doenst respond at all.

You've just dug up an old thread but it seems that you have the same concern. Anyway, Yobit isn't that much responsive as other exchanges with the problems of their users. They have a lot of bad reviews and you probably are not aware of it.

Try contacting them through their chat box and see if the dominikherzhog guy which is the chat moderator will see your complain there. I've seen him lately responding to the people there but there were times that he's not that approachable.

milewilda

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Quote from: jeffreymiles on March 25, 2020, 07:57:33 AM

Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Did you get your money back? I have did same thing. I madea deposit with ETH and never got the deposit. Yobit doenst respond at all.

Next time, you should at least try to read up on when this thread being created and its been 2 years already so dont expect for op's response to this one.
Going back on the issue about deposit problems in Yobit then this one isnt something new yet this shady exchange do have lots of problems in most users.
Try to search up on this forum alone and you will surely find lots of complaints not only on lost deposit but also in withdrawal as well and this is also
a hive of most shitcoin which are being used in pump and pump plus having their shady IEO and coin listing.

jeffreymiles

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Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Did you get your money back? I have did same thing. I madea deposit with ETH and never got the deposit. Yobit doenst respond at all.

livingfree

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Hire Bitcointalk Camp. Manager @ r7promotions.com

Quote from: achlyss on May 18, 2018, 02:45:57 AM

immediately may make a complaint ticket to yobit support, usually takes 2-7 days based on my experience with yobit

Do they reply within a week? Most of the complains are saying that they are not replying and others are taking for more than 4 months.

I've read someone said even for 7 months there's no reply from any of the yobit team.

achlyss

full member

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immediately may make a complaint ticket to yobit support, usually takes 2-7 days based on my experience with yobit

petterlion

newbie

Activity: 17

Merit: 0

Sir, I have Deposit 0.19ETH 49days ago to my ETH deposit Address here in Yobit, The Address was Updated before I deposit. The Transaction was Successful with etherscan record that Yobit recieved the ETH but not appeared in my ETH account Balance.
I also sent a ticket to Support since that day i sent my ETH but No Response until now.
I think the Transaction was tru Smart Contract, I am sorry but that is My 1st ETH Transaction so i dont know about it. Sorry for my Mistake. Sir, I hope you can Help me.

The Etherscan ID was: 0xf8e453bb956448e82e6791418f2edc12502ea6018d58f026e5b22e8c8708304e

Link: https://etherscan.io/tx/0xf8e453bb956448e82e6791418f2edc12502ea6018d58f026e5b22e8c8708304e

I Hope you can Help Me sir. Thank You

worldooftanks

full member

Activity: 266

Merit: 113

That is money you were enrolled in manual mode?or you do not enrolled?they have a campaign there security issues that need to be careful with this exchange.

valen1309

member

Activity: 156

Merit: 10

onion activo

please help, I know that they help many people.

https://etherscan.io/address/0x8171edddc623e7e7d6e2a399f114fba5881f91f7

send a ticket and do not answer please help. I did not take the precaution

ebycon

newbie

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Join us: https://www.facebook.com/groups/350743538735696/?hc_ref=ARQIM_HqkJXS3TWckMR6xe_5jTojyPqg7CNZXQTVaQdFQy6omRnFeoVqsc2UETAIv6g

ebycon

newbie

Activity: 28

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Quote from: GieZ on January 25, 2018, 06:20:09 AM

Just got an answer on FB from @yobit.support
Here it is:
"Unfortunately, this is a general error with our exchange , and after we checked we found thar your transaction TXID has not been verified on our network for the unknown reasons
to fix this problems you have to refresh your transaction network by new deposit of 0.1 BTC and all your stuck amounts will be solved
when you are able to make the deposit contact with us to generate a new address and link by your account .

Sincerely

Support Team"

It's a scam like we always said. That page is fake, it's not the real yobit! DO NOT SEND ANYTHING.

GieZ

newbie

Activity: 4

Merit: 0

Just got an answer on FB from @yobit.support
Here it is:
"Unfortunately, this is a general error with our exchange , and after we checked we found thar your transaction TXID has not been verified on our network for the unknown reasons
to fix this problems you have to refresh your transaction network by new deposit of 0.1 BTC and all your stuck amounts will be solved
when you are able to make the deposit contact with us to generate a new address and link by your account .

Sincerely

Support Team"

ebycon

newbie

Activity: 28

Merit: 0

Quote from: GieZ on January 23, 2018, 04:16:47 AM

@ebycon, these are bitcointalk moderators or yobit's ?

Yes! A friend of mine has been replied now from Matveevka from the actual ticket, not PM, look:

https://i.imgur.com/t299Fcj.jpg

So, he said "complete" I hope that means that he unlocked the ETH...I'm praying. There is hope.

GieZ

newbie

Activity: 4

Merit: 0

@ebycon, these are bitcointalk moderators or yobit's ?

cryptomanu

newbie

Activity: 4

Merit: 0

Hi,
I am having a similar problem. I sent ETH from Yobit to MEW - but the status is showing "In process" for the past 12 hours. When I click on the transaction - it gives this error "The requested URL /en/trade/undefined/undefined was not found on this server". Tried raising the issue with support with no response.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: porchy on January 22, 2018, 10:52:51 AM

Yes I just sent 20 ETH from Bitstamp. Christ what a nightmare. Do you know where there offices are?

Bro, 20? You gotta ask them to unlock the deposit manually like I'm doing since 20 days or more now, with multiple tickets and PM to dominikherzog and matveevka. You send them the message with explanation and the txid of transaction and let's keep praying. My ETH was only $120 but still it was everything I had because I wanted to start in crypto and I just chose the wrong website to start. So now I'm back at 0 without any possibility of multiply my money or anything...just my luck. If you can consider a donation to a fella unlucky crypto-buddy this my ETH wallet (binance, this time): 0x8cf05c5b983480de1b7f0ba74c7602fa26a5ca6b

PS: I just discovered the name of another moderator to send messages to: warden

LET'S DO IT.

porchy

newbie

Activity: 1

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Yes I just sent 20 ETH from Bitstamp. Christ what a nightmare. Do you know where there offices are?

GieZ

newbie

Activity: 4

Merit: 0

Quote from: ebycon on January 18, 2018, 07:41:50 AM

Quote from: GieZ on January 18, 2018, 02:48:51 AM

Anyone succesfully contacted with the support?
0,02 BTC is the amount you need to have in plain BTC. I have equivalent of more than that in some alts but still can not write on a chat.
For now about 2k$ in LISK blocked on withdrawal with status "In Proccess" from mid december Sad

mid december? Jesus...I give up. Click PM and write a message to this moderator: dominikherzog, written exactly like that.

The thing is I am a newbie and he does not accept PM from such Sad

ebycon

newbie

Activity: 28

Merit: 0

Quote from: rollingstorm45 on January 21, 2018, 11:05:10 PM

Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Your mistake is that you are not very careful in doing the transaction.
indeed some exchangers are willing to accept coins in withdraw from other exchangers, but some can not
to overcome this, you should try to move funds with a small amount, then if the transaction is successful, then you can move all your assets

Indeed I already claimed I'm stupid. But gosh, they should assist us, get more people working on the support thing or something!

rollingstorm45

member

Activity: 448

Merit: 17

Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Your mistake is that you are not very careful in doing the transaction.
indeed some exchangers are willing to accept coins in withdraw from other exchangers, but some can not
to overcome this, you should try to move funds with a small amount, then if the transaction is successful, then you can move all your assets

phonon112358

newbie

Activity: 1

Merit: 0

same problem here...! Sad

I also sent in December some eth from bitstamp to yobit and haven't received it...
I created a support ticket on 28.12.2017 - but I also haven't got any answer... Sad

please tell if some of you have been able to recover the funds...

btw, I made some positive experience with the yobit support in the past... but now, they seem to be really bad....! Sad

ebycon

newbie

Activity: 28

Merit: 0

I give up. Gonna kill myself. Bye.

sunsilk

hero member

Activity: 3038

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Quote from: ebycon on January 17, 2018, 11:42:42 AM

Quote from: sunsilk on January 17, 2018, 09:48:29 AM

Quote from: ebycon on January 15, 2018, 11:56:43 PM

no reply to multiple tickets, I even sent one in russian. No reply ever from there. Facebook: I'm still blocked. No reply from the yobit guy in this forum and no reply from their e-mail address, nor twitter. FML.

Why have you been blocked to their facebook page? As far as I know they don't have facebook page and I guess that page that blocked you doesn't have any connection to yobit.

Don't hope for their account to respond here in forum. They are only replying when someone posts a scam accusation against them when it regards to their delayed withdrawal.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

Okay guys so, I just discovered that you can send private messages on Yobit. Up right, click PM, type the name of a moderator you want to send a message to (I wrote dominikherzog). Let's hope for a reply!!!

Let's see then, good luck to you mate.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

So the facebook page is fake and they tried to scam us in chat with that story of sending 1eth!!!!

Did you send any amount there? Just stick to their website support.

no I didn't, first of all I don't have that kind of money lol, second I didn't trust him fully...

Good thing I thought you fall for that scam. There are people who are using other's establishment's name just for their own sake of collecting money easily.

Quote from: mybtcasset on January 18, 2018, 01:46:58 AM

Don't give up because you have to keep sending the support ticket until you get the reply, i know the pain of losing those 200$ hard earned money. Better contact all possible ways to reach them.

He's doing it but because of there are too many people who keeps on complaining to them everyday, his ticket is being covered by another ticket and supports there can't dig that much.

Quote from: ebycon on January 18, 2018, 07:41:50 AM

mid december? Jesus...I give up. Click PM and write a message to this moderator: dominikherzog, written exactly like that.

Try to post also to their ANN thread https://bitcointalksearch.org/topic/yobitnet-cryptocurrency-exchange-multicoin-dice-free-coins-every-1-24-hrs-914975

ebycon

newbie

Activity: 28

Merit: 0

Quote from: GieZ on January 18, 2018, 02:48:51 AM

Anyone succesfully contacted with the support?
0,02 BTC is the amount you need to have in plain BTC. I have equivalent of more than that in some alts but still can not write on a chat.
For now about 2k$ in LISK blocked on withdrawal with status "In Proccess" from mid december Sad

mid december? Jesus...I give up. Click PM and write a message to this moderator: dominikherzog, written exactly like that.

GieZ

newbie

Activity: 4

Merit: 0

Anyone succesfully contacted with the support?
0,02 BTC is the amount you need to have in plain BTC. I have equivalent of more than that in some alts but still can not write on a chat.
For now about 2k$ in LISK blocked on withdrawal with status "In Proccess" from mid december Sad

mybtcasset

newbie

Activity: 238

Merit: 0

Quote from: ebycon on January 17, 2018, 05:44:04 PM

It's frustrating. I've written several PM to the moderatore and opened several tickets, also written like 100 tweets in a row to get them to notice me... I don't know what to do I'm losing my fucking mind.

Don't give up because you have to keep sending the support ticket until you get the reply, i know the pain of losing those 200$ hard earned money. Better contact all possible ways to reach them.

ebycon

newbie

Activity: 28

Merit: 0

It's frustrating. I've written several PM to the moderatore and opened several tickets, also written like 100 tweets in a row to get them to notice me... I don't know what to do I'm losing my fucking mind.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: zutigenij1000 on January 17, 2018, 11:51:34 AM

Get away from Yobit, I lost 200 dollars there, they are sloppy and their customer support does not exist!

they actually replied now both to support ticket and private message with dominikherzog, but still no second answer about unlocking my eth... he just told me not to trust other pages other than the support because they are scam, except for the twitter one.

zutigenij1000

member

Activity: 154

Merit: 12

Get away from Yobit, I lost 200 dollars there, they are sloppy and their customer support does not exist!

ebycon

newbie

Activity: 28

Merit: 0

Quote from: sunsilk on January 17, 2018, 09:48:29 AM

Quote from: ebycon on January 15, 2018, 11:56:43 PM

no reply to multiple tickets, I even sent one in russian. No reply ever from there. Facebook: I'm still blocked. No reply from the yobit guy in this forum and no reply from their e-mail address, nor twitter. FML.

Why have you been blocked to their facebook page? As far as I know they don't have facebook page and I guess that page that blocked you doesn't have any connection to yobit.

Don't hope for their account to respond here in forum. They are only replying when someone posts a scam accusation against them when it regards to their delayed withdrawal.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

Okay guys so, I just discovered that you can send private messages on Yobit. Up right, click PM, type the name of a moderator you want to send a message to (I wrote dominikherzog). Let's hope for a reply!!!

Let's see then, good luck to you mate.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

So the facebook page is fake and they tried to scam us in chat with that story of sending 1eth!!!!

Did you send any amount there? Just stick to their website support.

no I didn't, first of all I don't have that kind of money lol, second I didn't trust him fully...

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: ebycon on January 15, 2018, 11:56:43 PM

no reply to multiple tickets, I even sent one in russian. No reply ever from there. Facebook: I'm still blocked. No reply from the yobit guy in this forum and no reply from their e-mail address, nor twitter. FML.

Why have you been blocked to their facebook page? As far as I know they don't have facebook page and I guess that page that blocked you doesn't have any connection to yobit.

Don't hope for their account to respond here in forum. They are only replying when someone posts a scam accusation against them when it regards to their delayed withdrawal.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

Okay guys so, I just discovered that you can send private messages on Yobit. Up right, click PM, type the name of a moderator you want to send a message to (I wrote dominikherzog). Let's hope for a reply!!!

Let's see then, good luck to you mate.

Quote from: ebycon on January 16, 2018, 05:14:29 PM

So the facebook page is fake and they tried to scam us in chat with that story of sending 1eth!!!!

Did you send any amount there? Just stick to their website support.

ebycon

newbie

Activity: 28

Merit: 0

Okay guys so, I just discovered that you can send private messages on Yobit. Up right, click PM, type the name of a moderator you want to send a message to (I wrote dominikherzog). Let's hope for a reply!!!

also he wrote this on the chat: "Yobit have only one channel for support==>SUPPORT page. Ignore fake telegram,facebook and email accounts."

So the facebook page is fake and they tried to scam us in chat with that story of sending 1eth!!!!

ebycon

newbie

Activity: 28

Merit: 0

Quote from: sunsilk on January 15, 2018, 10:40:54 PM

Quote from: ebycon on January 15, 2018, 01:23:02 PM

Quote from: sunsilk on January 15, 2018, 12:29:57 AM

Quote from: ebycon on January 14, 2018, 07:08:21 PM

Quote from: sunsilk on January 14, 2018, 06:36:41 PM

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

You can't chat in there if you have $0.

That crazy rule they made, I don't know if you need to 0.001 BTC or 0.01BTC or more.

It seems that you can't do anything for now but just to wait for luck and a representative from them will take a look upon to your ticket.

you need 0.02 btc to chat.

LOL that's a big amount of bitcoin just to join the chat box.

Still there's no update on your ticket?

Quote from: agustina2 on January 15, 2018, 04:05:55 PM

You have no choice but to wait. Your case needs a manual action by Yobit and with the congested numbers of tickets of tickets everyday

Yep, he doesn't have choice but to keep on waiting until his ticket get through on their system and reflect to their representatives.

no reply to multiple tickets, I even sent one in russian. No reply ever from there. Facebook: I'm still blocked. No reply from the yobit guy in this forum and no reply from their e-mail address, nor twitter. FML.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: ebycon on January 15, 2018, 01:23:02 PM

Quote from: sunsilk on January 15, 2018, 12:29:57 AM

Quote from: ebycon on January 14, 2018, 07:08:21 PM

Quote from: sunsilk on January 14, 2018, 06:36:41 PM

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

You can't chat in there if you have $0.

That crazy rule they made, I don't know if you need to 0.001 BTC or 0.01BTC or more.

It seems that you can't do anything for now but just to wait for luck and a representative from them will take a look upon to your ticket.

you need 0.02 btc to chat.

LOL that's a big amount of bitcoin just to join the chat box.

Still there's no update on your ticket?

Quote from: agustina2 on January 15, 2018, 04:05:55 PM

You have no choice but to wait. Your case needs a manual action by Yobit and with the congested numbers of tickets of tickets everyday

Yep, he doesn't have choice but to keep on waiting until his ticket get through on their system and reflect to their representatives.

agustina2

legendary

Activity: 2436

Merit: 1008

Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

You have no choice but to wait. Your case needs a manual action by Yobit and with the congested numbers of tickets of tickets everyday, you just came into wrong time. I just don't know how come you did a mistake for a simple getting of deposit address and there is noticed too about contracts. But since it already happened, then no other things to do but to wait. Yobit have bad reputation in terms of handling support and you just increase the impact of the problem because of the mistake.

Quote from: ebycon on January 10, 2018, 06:06:14 PM

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...

I hope he helped me!

Hmm what's this? Yobit's minimum deposit if 0.05ETH. Proceed with caution. Id rather wait for weeks even chances is low for them to respond rather than to fullfill the required amount on the deposit. We are also not sure if the deposit address that will be given are really come from Yobit itself.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: sunsilk on January 15, 2018, 12:29:57 AM

Quote from: ebycon on January 14, 2018, 07:08:21 PM

Quote from: sunsilk on January 14, 2018, 06:36:41 PM

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

You can't chat in there if you have $0.

That crazy rule they made, I don't know if you need to 0.001 BTC or 0.01BTC or more.

It seems that you can't do anything for now but just to wait for luck and a representative from them will take a look upon to your ticket.

you need 0.02 btc to chat.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: ebycon on January 14, 2018, 07:08:21 PM

Quote from: sunsilk on January 14, 2018, 06:36:41 PM

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

You can't chat in there if you have $0.

That crazy rule they made, I don't know if you need to 0.001 BTC or 0.01BTC or more.

It seems that you can't do anything for now but just to wait for luck and a representative from them will take a look upon to your ticket.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: sunsilk on January 14, 2018, 06:36:41 PM

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

You can't chat in there if you have $0.

sunsilk

hero member

Activity: 3038

Merit: 634

Quote from: ebycon on January 14, 2018, 06:17:08 PM

I opened yet another ticket, this time writing in russian, let's see if I get some response...

I doubt this will work, too many tickets that are sent to them everyday asking for their help but only few were checked and being helped.

Have you tried to chat some of their admins on their chat box? I've seen a greened named on their chat box and I think that's one of their community manager / admin or moderator.

So if reached out and he noticed you there, you have some hope mate.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: ionutm on January 13, 2018, 04:15:13 PM

Well, you are not the only newbie who did that mistake. Just did it myself, I was in a rush, had no idea about the Yobit contract ETH disclaimer. Previously I transferred ETH from Bitstamp to Binance without any issues, I just assumed it was the same with Yobit.

I sent a ticket, but based on their reputation, I understand I should just get used to the idea I lost some money.

Please post if any of you who did the same thing had any luck in getting their ETH...

I opened yet another ticket, this time writing in russian, let's see if I get some response...

ionutm

newbie

Activity: 4

Merit: 0

Well, you are not the only newbie who did that mistake. Just did it myself, I was in a rush, had no idea about the Yobit contract ETH disclaimer. Previously I transferred ETH from Bitstamp to Binance without any issues, I just assumed it was the same with Yobit.

I sent a ticket, but based on their reputation, I understand I should just get used to the idea I lost some money.

Please post if any of you who did the same thing had any luck in getting their ETH...

ebycon

newbie

Activity: 28

Merit: 0

Quote from: hesamraisi on January 12, 2018, 08:11:18 AM

Hi dears,

I have problem as well, I deposit Golem(GNT) money 285.92 in 36 hours ago for Yobit address. and i have double checked address there is no problem and i am checking on etherscan.io and transaction done, also Yobit get GNT to their account,

Pending deposits not show anything.

Txid in history transaction 0xdb7638a322a2e37a32d7995ddd7f512e1fbfe7c824e8bd7ec6bd8b51254128a4. Support don't give me answer, I do few tickets. I write post's on Twitter.

Could you please help me ? what should i do ?

as I said in the previous post, they were helping me on facebook chat but then they blocked me. LoL.

hesamraisi

newbie

Activity: 11

Merit: 0

Hi dears,

I have problem as well, I deposit Golem(GNT) money 285.92 in 36 hours ago for Yobit address. and i have double checked address there is no problem and i am checking on etherscan.io and transaction done, also Yobit get GNT to their account,

Pending deposits not show anything.

Txid in history transaction 0xdb7638a322a2e37a32d7995ddd7f512e1fbfe7c824e8bd7ec6bd8b51254128a4. Support don't give me answer, I do few tickets. I write post's on Twitter.

Could you please help me ? what should i do ?

ebycon

newbie

Activity: 28

Merit: 0

That's it, yobit just blocked me on facebook! Can't write on chat anymore or comment the photos: SCAM.

ebycon

newbie

Activity: 28

Merit: 0

he said to check the balance in few hours, but still nothing after 20 hours. Do you guys think that such a manual intervention takes all these hours or he just lied to me?

Zocadas

hero member

Activity: 909

Merit: 508

No exchanger I know doesn't support deposits to smart contracts, but the other exchangers for example cryptopia help their customers to get their funds back without any problems. Yobit seems to have one of the worst support system so the probability is high for losing wrong sent funds. But I also wouldn't give up.
I wish you best luck.

g0ld3nb0y

newbie

Activity: 5

Merit: 0

yes, i totally agree with you.

I didn't know, that yobit has problems with bitstamp eth contracts. That i found out recently on this forum.
But, you know, when something unusual happens, then you start looking for answers.

Hope that this problem will soon be resolved.

I tried to contact them tru: official support, mail, this forum and facebook, but for now no response at all. Embarrassed

jossiel

hero member

Activity: 3150

Merit: 636

DGbet.fun - Crypto Sportsbook

Quote from: ebycon on January 10, 2018, 06:06:14 PM

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...

I hope he helped me!

So what's the ending? Did they helped you out and your balance was credited to your account? Good to see that they are hoping this such problems as they are well known for being sick and unhelpful with their traders.

Quote from: g0ld3nb0y on January 11, 2018, 12:41:12 AM

I have same problem. Opened numerus tickets on their support, but i still didn't get my ETH after 20 days.

https://etherscan.io/tx/0xf88c2eb89cc2c2282f063ad50f3ab95d6e9c7446f427587a6ef3b6b87a034595

For 20 days? Really? You sent numerus tickets and that's the reason why they are not getting to your complain, they are receiving thousands of the same problems and you are doubling yours so that will not help you out.

Just do what OP did and for sure that will help you with your stuck deposit. As it has been said before that don't use them anymore if you don't want to have problems with deposits and withdrawals.

g0ld3nb0y

newbie

Activity: 5

Merit: 0

I have same problem. Opened numerus tickets on their support, but i still didn't get my ETH after 20 days.

https://etherscan.io/tx/0xf88c2eb89cc2c2282f063ad50f3ab95d6e9c7446f427587a6ef3b6b87a034595

ebycon

newbie

Activity: 28

Merit: 0

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...

I hope he helped me!

ebycon

newbie

Activity: 28

Merit: 0

Okay i'm talking to them on facebook chat =)

ebycon

newbie

Activity: 28

Merit: 0

Quote from: cengsuwuei on January 10, 2018, 02:45:11 PM

youre problem is solved or not
if still problem you can post in yobit official thread, with ticket number, i see youre transaction is ready confirmation

no, it's not resolved because nobody answered me via tickets or facebook or twitter. Can you please link the yobit official thread?

thanks.

cengsuwuei

hero member

Activity: 714

Merit: 516

#SWGT PRE-SALE IS LIVE

youre problem is solved or not
if still problem you can post in yobit official thread, with ticket number, i see youre transaction is ready confirmation

ebycon

newbie

Activity: 28

Merit: 0

Quote from: leea-1334 on January 10, 2018, 03:37:53 AM

May I ask, why do so many people make this same mistake? When transferring Ether, why cannot you all just use a simple "get deposit address", "open own Ethereum wallet", spend ETH. Easily done. Is there something I am missing out on why every one with these deposit problems are using smart contracts to perform simple deposit transactions?

Anyway, look in yobit chat and wait for support to show up. They will reply for sure if you see them.

what deposit chat??? the one at the right is for members only and I can't write because i have 0 coins. I used to buy bitcoins to transfer to binance, this time i wanted to use eth because the fees are lower...but little did I know that withdrawals from bitstamp are actually free...so I'm twice stupid. And I didn't even know smart contracts were used to transfer coins? I thought it was a separate concept use for indeed CONTRACTS...

waroenkshisha

sr. member

Activity: 569

Merit: 250

https://stake.com/

I made the same mistake as you, I already did to send the ticket but no one answered my question. That's really sad, and I'm disappointed.

leea-1334

hero member

Activity: 2338

Merit: 953

Temporary forum vacation

May I ask, why do so many people make this same mistake? When transferring Ether, why cannot you all just use a simple "get deposit address", "open own Ethereum wallet", spend ETH. Easily done. Is there something I am missing out on why every one with these deposit problems are using smart contracts to perform simple deposit transactions?

Anyway, look in yobit chat and wait for support to show up. They will reply for sure if you see them.

matrix007

jr. member

Activity: 102

Merit: 1

Quote from: ebycon on January 09, 2018, 02:17:39 PM

yes also sent him a private message days ago..of course no response 0( =( =( =(

Is your problem solved?
I'm having the same problem...

ebycon

newbie

Activity: 28

Merit: 0

yes also sent him a private message days ago..of course no response 0( =( =( =(

keyboard warrior

sr. member

Activity: 266

Merit: 251

Quote from: ebycon on January 09, 2018, 01:45:23 PM

Quote from: zikabra on January 09, 2018, 11:05:17 AM

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

there is no support chat,

also yes of course I opened tickets, wrote on facebook chat in the official page and also twitter. The reason I wrote here it's because i saw a thread where a guy from Yobit replied once...

This is yobit's bitcointalk account that started its announcement thread. Unfortunately it hasn't logged in since December 13.

https://bitcointalksearch.org/user/yobit-406594

You could try sending it a pm and hope yobit logs into it soon.

ebycon

newbie

Activity: 28

Merit: 0

Quote from: zikabra on January 09, 2018, 11:05:17 AM

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

there is no support chat,

also yes of course I opened tickets, wrote on facebook chat in the official page and also twitter. The reason I wrote here it's because i saw a thread where a guy from Yobit replied once...

zikabra

full member

Activity: 574

Merit: 139

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

tdeannova

full member

Activity: 504

Merit: 102

Quote from: ebycon on January 08, 2018, 07:18:41 PM

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

you must immediately submit a complaint ticket to the yobit support team and provide proof of your transaction such as tx hash and withdrawal screenshot of your bitfinex account. just send us 1 ticket and wait for the reply from them. there is no guarantee your assets will come back, but there is nothing wrong with it to try.

ebycon

newbie

Activity: 28

Merit: 0

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Topic: YoBit.Net - HELP! [ETH DEPOSIT] (Read 999 times)