Yes, yobit is completely unresponsive in their customer support now.
Most people will see delays of up to months or even years before their customer support tickets are responded to. You just seem to be another victim of that. Consider this money gone for now, but keep following up with yobit until they respond. Also, learn the lesson and don't use yobit again, please.
yobit has a bad habit to lock wallets for months making withdrawals to be a real game there. I don't trust this exchange any longer.
Nobody should have trusted them in the first place. History have proven them to be untrustworthy. The only reason to use them would be to use their shady investment scheme, or to trade shitcoin that will probably rob you in the end anyways. And you're right, even if the deposit goes through successfully to yobit, there is every possibility that all of a sudden the coin you're holding goes into "maintenance", which means that you can't trade or withdraw it until they resolve that issue.
I mean, it would be fine if they just had issues here and there, but at least respond to your customers. Isn't that's what customer support is for?
OP, have you received any sort of reply from Yobit yet? I did hear somewhere that if you translate your tickets to Russian, it would help speed up response. However, there is no confirmed proof this works. You might want to give it a shot since there's nothing to lose anyways.
