Look I do serious business over internet and i have 2 kids, wife and dog at home.
I work hard for my bitcoins, and when my customer pays me on 1btc = $400, but i can't exchange on same rate or close to it, it hurts my finances and my family budget.
Hopefully you understand that i won't say to my customers "today bitcoin exchange rate is really bad pay me tomorrow please" , neither my bank tells me "we are closed today because exchange rate is too high".
We're talking about company and business here, if e-coin.io strives to be legit company with many customers and do well in business, they should have 24 hours support and all of their services in working order.
Otherwise they will be very close to those financial pyramidal structures from the past, where website/payment processor/whatsoever works well for 2-3 months to an year, and at certain point the owner/owners decide that they run away with customers money. Can you tell me the difference? Usually most CPA networks start with "delays" in their payment cycles and they finish when the owner run away.
So maybe after "Service unavailable - Try again later", if the exchange rate is not good enough, we may see "E-coin.io is under construction" or something similar.
What about those people who bought their bitcoins for over $1000 per bitcoin some years ago.
And what about the people who bough homes or more than they are worth? That is basically what you are complaining about. If you want a service like Bitpay.com that pays direct in cash to your bank then use a service like that. If your holding the BTC you are speculation that the BTC is better than the: EUR, or USD, or what ever. You may be right you may be wrong.
Hell what about people who bout the EUR some years ago when it was worth 25%+ more to?
Your EUR or what ever changes price by the sec to. Heck for the month the EUR has lost about 2% of its value.
Just to ask what FEES do you pay e-coin? How do you pay them to keep you up 24/7?
I would also like to ask who sold you on the idea of direct BTC payments, because I am wondering if the properly educated yo on what a BTC is or what you are actually taking as payment?