Topic: Cloudbet Scam - Account Blocked for Over a Year!! - page 2. (Read 427 times)

Yes,thats why i decided to make this post,i saw that other issues were resolved.So i hope they are not scaming me.

I was trusting to resolve the matter.Obviously they are not,and  i really dont know how to make them at least tell me what the problem is,since they dont answer my emails...I took all this time to make this public because i really never believed they would refuse to pay me 1btc but time went by and now its been a year...i dont have nothing to hide,like i said,i can send them whatever they want to prove who i am...

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I hope mine will be resolved too.I dont mind provinding info,i dont have the deposit info anymore.And its really not about the deposit,ive depoisit only about 0.013btc made some multiple bets i was sure i was gona loose,got lucky,tried to withdrawal my 1.031btc winnings account got blocked and here we are...

Sorry for any mistakes english is not my first language

Edit.I foud the deposit info.The transaction hash is: 8a77056fb4213fa06500d0ce3e0b8ed119189fac379ec24e3467801279290dbf

Cloudbet recently paid out a 330BTC win. They are not going to scam you over 1BTC. I get the feeling you’re not telling us the whole truth here, OP.

Edit - Also, why have you waited over a year to make this public?

Curacao eGaming will not help you!

Google: "Free online casino enforcement service"

We have seen several issues and these kind of scam against cloudbet but in my knowledge most of them were resolved, even the one with 330BTC. I suggest you to contact in their ANN topic and seek attention of Cloudbet.

I do not think team Ronnie is going to scam you only for 1 BTC. You will have your money back if everything bring out with enough evidence.

Do you mind bringing more information like deposit tx etc?

Hello everybody,

Cloudbet has blocked my account for id verification for more than a year now,after i request a withdrawal of only 1BTC!

I dont have any screenshots of my account balance,never tought i would need them,but i have the emails asking me to confirm my withdrawal and the live chat transcripts.

This is the timeline:

On 2018-04-17 ive made a request to withdrawal 1.031 BTC that ive won on a multiple bet.

On 2018-04-18 my withdrawal was still not complete so i tried to enter my account to verify the problem.I tried but got stuck on the 2FA page.Asked for help on the live chat and discovered that my account had been blocked for verification purposes.I received an email with the list of documents needed and proceed to send them.

Since then no updates at all.Tried contact by email but no answer,and on live chat all they say is that  "there is no answer from our Player Safety Team at the moment".Last time ive tried was on 19/05/19.

Really its is reasonable to take more than one year to verify my ID?I didint take any bonus or offers,just bet my own money and won,i didint won much(to Cloudbet,to me its a LOT!),its only 1 BTC.I dont see the reason for all this time "investigating" me. I can send anything to prove them who i am,thats not a problem at all,but this situation got to be resolved.I want my winnings,its only fair!!

Dont know if you guys can help me...If not,i guess i will have to file a complaint with the Curaçao eGaming.Not sure if its going to help either

Beware of Cloudbet,if you loose they take you money,if you win,they just block your account and thats it...