The importance of insurance can be underestimated but where the problem lies is many who are willing to ensure their business don't have the premium to maintain the monthly payment for insurance secondly if your dealing with insurance as mist of this company are not too sincere with their customers either the customer to them because during some incident or accessement of any occurrence, they find it difficult to pay after accessing some may not even access damages and so on .
At the other side most customer base on their insurance benefits desire to course some damages in order to benefit fast in the issue property instead of protecting, this has course some unbalanced in the system but insurance is something one don't need to play with when your a good investor or entrepreneur.
Even worse, some game the system. They manipulate things to get paid early, which hurts everyone. Due to higher premiums, fewer people can afford insurance. Man, this cycle is broken. We must reassess everything. Maybe we need a transparent, controllable system. Imagine a fair, open tech platform for claims. That might restore industry balance and trust