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Topic: What do casinos do with inactive accounts? - page 6. (Read 688 times)

hero member
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Merit: 786
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I think it depends on the gambling website on their stipulated ToS on what will happen when your account becomes inactive.

There are casinos that do not have any restrictions when a certain account becomes inactive; whereas there are certain casinos that may suspend/terminate your account when it reaches an inactivity level beyond the threshold on what is stipulated.

Though this may be the case, I do think that inactive accounts are put into stand-by to the point that it is not fully terminated even without any movement for a couple of months.
The reason is because once you have submitted your KYC documents, such is already binding to that account.

Also, a person who quits gambling may decide to play again after a long hiatus- submitting the same KYC documents is not only tiresome/hassle but it may also pose future problems (e.g. proving that the KYC documents are yours, etc.).
legendary
Activity: 1162
Merit: 2025
Leading Crypto Sports Betting & Casino Platform
It highly depends on the terms of service of each casino which is out there. I have not had many experiences with dormant accounts in casinos or sport books. Only once I decided to create an account on a casino (because it has some cool faucet for satoshis I got recommended) after a while of using the casino and checking on the faucet I end up abandoning the account for three years, more or less.
Last year I decided to try to log in again and to my surprise the account still existed, even though I did not have any balance or any movement for literal years.

I don't have doubts there must be casinos which have their own policies on this matter, so for us not to get surprised by it when we allow our accounts to get inactive, it is better to use the Ctrl+F command on the page of the ToS of the casino and look for key words about inactivity.
It is the kind of thing which could easily spoil the experience of anyone in a casino.
legendary
Activity: 1414
Merit: 1118
...gambling responsibly. Do not be addicted.
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?
Inactivity means you are not gambling on the gambling site.

When I joined this forum, I stopped using bet365 when I have crypto alternatives. I think in their ToS, if you are not active for like 6 months, that your account will be deleted by the gambling site. After like 2 years that I was not active again on the gambling site, my account was deleted and I was unable to login again till now.

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?
I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.
full member
Activity: 336
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Cashback 15%
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

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