You could try sending a message to their representative here in the forum(you have the profile link in the OP). You could also try sending a message to the sportsbet.io rep as they are related.
https://bitcointalksearch.org/user/sportsbetio-832366
Good luck, hope you get some answers.
Topic: Bitcasino.io won't let me cashout my money - page 2. (Read 415 times)
I think I have seen a similar case before, though I am not sure if it was the same casino. I am finding trouble trying to locate that thread, so I don't if it was solved, but I would suggest you wait for a response from support
Meanwhile, did you try contacting their forum representative? They seem to have been offline for around a week, but it's worth a shot.
Meanwhile, did you try contacting their forum representative? They seem to have been offline for around a week, but it's worth a shot.
I am still waiting for an answer, and a solution. The only thing I want is to get my money back, if the account with which I have deposited money for some reason is not correct for them, I am fine with them not letting me play, or not giving me the deposit. But it is of scammers that they take my money, or block it after winning only.
First, I will advise you to reupload your image to Talkimg so that it can be viewed here on the forum. I tried quoting, but the site you uploaded is not supported here.
Sorry for the inconvenience, as I know how it feels for your money to get stocked somewhere with excuses that make completely no sense. But when they talk about double spending and you trying to withdraw all your winnings all at once, does that mean people are prohibited from getting all they got out all at once? „If yes, no one will be aware of this and still want to play in that casino when they know they can't get their money out.“
"Well, let me not go further. Let's wait for the casino representative to say their own side of the story, not to conclude and make judgements just from one side.
Sorry for the inconvenience, as I know how it feels for your money to get stocked somewhere with excuses that make completely no sense. But when they talk about double spending and you trying to withdraw all your winnings all at once, does that mean people are prohibited from getting all they got out all at once? „If yes, no one will be aware of this and still want to play in that casino when they know they can't get their money out.“
"Well, let me not go further. Let's wait for the casino representative to say their own side of the story, not to conclude and make judgements just from one side.
Hello everyone!
I am writing this post to complain about a problem I have had with bitcasino, and since they don't answer me by email, I am writing here so they can give me a solution. A few weeks ago I deposited about 2k $ (about 0.05643 BTC) to play for a while and enjoy. After confirming my account with my identity, and winning a game, I doubled my balance, so far so good, after a while they sent me an email asking for more information about my account, and verify some information, so far so good, all verified.
What was my surprise when after a while, I got an email telling me that my account was using "Double Spend" (if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently). At this point I checked on the blockchain that the deposit reached them correctly in full, and I asked them for more information and I am still waiting for a response after 2 weeks, and I still can't access my account.
Is this the treatment they give to their clients who win? Ask for a thousand information and accuse them of something not to pay them? Surely if I had asked for my money, there would have been no problem.
At the very least I demand my money back (since I have not lost it). I have read that more users have had something similar happen to them. We demand answers.
Scammers Profile Link:
https://bitcointalksearch.org/user/bitcasinoio-support-2087138
Reference Link:
http://bitcasino.io/
Amount Scammed:
-0.05651041BTC
Payment Method:
Bitcoin
Proof of Payment:
https://prnt.sc/_TTONBPW1QCa
Last email:
https://prnt.sc/L5nFpPDfJ21w
I demand a refund of my deposit at least, as I will not use this casino again.
Thanks for all.
I am writing this post to complain about a problem I have had with bitcasino, and since they don't answer me by email, I am writing here so they can give me a solution. A few weeks ago I deposited about 2k $ (about 0.05643 BTC) to play for a while and enjoy. After confirming my account with my identity, and winning a game, I doubled my balance, so far so good, after a while they sent me an email asking for more information about my account, and verify some information, so far so good, all verified.
What was my surprise when after a while, I got an email telling me that my account was using "Double Spend" (if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently). At this point I checked on the blockchain that the deposit reached them correctly in full, and I asked them for more information and I am still waiting for a response after 2 weeks, and I still can't access my account.
Is this the treatment they give to their clients who win? Ask for a thousand information and accuse them of something not to pay them? Surely if I had asked for my money, there would have been no problem.
At the very least I demand my money back (since I have not lost it). I have read that more users have had something similar happen to them. We demand answers.
Scammers Profile Link:
https://bitcointalksearch.org/user/bitcasinoio-support-2087138
Reference Link:
http://bitcasino.io/
Amount Scammed:
-0.05651041BTC
Payment Method:
Bitcoin
Proof of Payment:
https://prnt.sc/_TTONBPW1QCa
Last email:
https://prnt.sc/L5nFpPDfJ21w
I demand a refund of my deposit at least, as I will not use this casino again.
Thanks for all.
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