Topic: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 (Read 15866 times)

Today I received my branded crypto capsule! Thanks to the exch

Good news.
Are you going to continue using current .cx domain along with .net?

Many people consider Litecoin to be something like testing ground for Bitcoin
I don't think they have huge developer team, so I am not expecting them to be super fast with anything.
I am hoping someone will make mimblewimble update proposal for Bitcoin, but I know some people will complain about that  

Thanks again paid2 for announcing the raffle in this topic! For me it's easier to spot it here than inside the Games and Rounds board. I just signed up for the raffle and I hope this time I'll have more luck...
Also, I made sure again that the raffle is properly highlighted in the Romanian translation of OP and also inside the Romanian thread dedicated for contests!

You are welcome to join the new Free Raffle to try to win a nice Custom eXch Cryptosteel Capsule!

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#11)!

We will soon be migrating to the `exch.net` domain we bought for 10k$ so I don't feel any urge updating the OP right now and think it's better to update it when we perform definitive changes.

We bought the .net one because .net, .com and .org zones are those of very few left that are not managed by any centralized authority, unlike most ccTLDs today that were bought by corporations like CentralNic who can do whatever they want with the domains independently of the company that sells them.


Most likely not and specially if the purpose of supporting the whole new network is only because of 1 stablecoin (USDT). USDC is quitting Tron by February 2025, DAI is Ethereum only, other stablecoins are either scam or potential scam. Almost every crypto company looks like this https://youtube.com/watch?v=soNnMObpiYM so I think you might understand our lack of motivation to support centralized stablecoins (we support them with risks assumed).


This was planned all time along and we will definitely do once Litecoin Core release fixes for some bugs related to loss of funds when transferred to MWEB addresses. There are some unaddressed issues that the core devs ignore for now and knowing the nature of Loshan who wouldn't mind losing 1000 LTC to some random bug we would prefer to wait for next releases. Core Litecoin developers take the development of Litecoin a bit unseriously lately like if it's some testnet-only network.


We have dropped our plans to support Solana.


Yes, the replaced transaction ID will appear in our system after the confirmation but not before.


The withdrawals from the earned affiliation are enabled only after a verification of the project. We state on the affiliation login page that only public affiliation is allowed and require participants to provide proofs of the affiliation work (either their websites or social handles where they promoted the exchange).


That's false-positive because the DDoSer who recently was using DDoS-for-hire network used the abuse reporting functionality triggering our clearnet IPs being blacklisted by some threat intelligence providers. You can contact them asking to remove the blacklist record.

https://www.virustotal.com/gui/domain/exch.cx shows 0/93

The actual problem might lie down here: https://www.abuseipdb.com/check/149.202.88.23

The above-mentioned services exploit AbuseIPDB's trust for user-generated reports when some of they generate fake abuse reports, sometimes causing issues with threat intelligence providers that source their data from AbuseIPDB. AbuseIPDB is known for its high rate of unreliable data and should not be used by threat intel providers at all.


Time and scalability issues. We don't have an outsourced paid support team at this moment nor plan to have it. All tickets, emails, support cases and other management tasks are performed solely by our trusted team members and we feel like it's the right way to operate this project securely. Usually when operation is smooth there is not much demand in our support service, but when there were 300+ ETH stuck transactions, the ticketing system got overflowed with requests. These are known issues that cause such overflows so we will soon improve automation to prevent them.

I accidentally sent ETH to the deposit USDC address, within 8 hours they sent me the deposit's private key to recover my funds.

I express my utmost gratitude for the prompt responses and the sweet 0.5% fees!

Affirmative.

In case anyone was wondering what led to that, here is the status notice;

Hello, I have been trying to reach your support since yesterday and have yet to get a response. I have an exchange from btc > xmr that’s been stuck since yesterday, my transfer has confirmed over 100+ times, XMR has yet to be sent to my wallet.

Order ID - 88d66e***********a (obfuscated for privacy reasons).

EDIT: exchange has just been processed, thank you.

Working here again. I even simulated an exchange an generated an orderID. Looks to be fine now.

I would like to report the same. Both Clearnet and onion site are not loading.
Maybe this is the effect of the planned maintenance communicated earlier on?

Website down?

Our BTC aggregated pool along with its inbound UXTO filtering system is currently paused for maintenance and will be restored 1st June. Till 1st June, only BTC from the default pool will be available.

An appropriate alternative to our BTC aggregation pool: ETH from eXch address

Up this.
It seems that when something works well, there is not much room for discussion 


I am not sure that it is clear to me why you have limited capacity here. Do you have too many requests so you don't have time to handle them or are there some software limitations?

The recent ETH transaction congestion was resolved this morning and all the support requests made via tickets and emails were answered.

Payout congestion on the Ethereum network (affecting ETH, USDT, DAI and USDC payouts) happen often on eXch and are usually caused when somebody creates an order with a medium gas fee then the recommended network (gas) fee spikes during the deposit confirmation causing the delay in the payout confirmation and for all the subsequent orders. Ethereum is a non-UTXO-based network where a transaction can be confirmed only when the previous transactions from the same address are confirmed. If this situation will repeat too often in future, we will remove the medium fee option for the Ethereum network and enforce a minimum base fee of 20 Gwei on top of the current gas network fee. For now, to prevent your order to be stuck in a such situation, just check our Ethereum address for pending payouts at https://etherscan.io/address/0xf1da173228fcf015f43f3ea15abbb51f0d8f1123

If anybody still has issues just email us - a channel to get a guaranteed answer from us when our website's support ticket requests exceed our daily reply capacity. Due to a higher demand in our service lately, support tickets might get replied with a delay of 24 hours and we will update our ToS soon in this regards.

They generally don't use Simplex chat that much, except for some developer related issues, this was explanation I received last time I contacted eXch support.
Quickest way to receive support is still with support ticker or direct writing to their email address:


I would be patient with altcoins trading, last time it was some issues with monero, but they should add new update regarding ethereum in status page:
https://exch.cx/status

Did you try through SimpleX Chat (https://simplex.chat)
Link

I never got the payout. The support is still silent.

still stuck for me. good to know that they have communication channels where they can be reached, sadly not for their non vip customers though.

Some good news to the people with the ETH issues:

I have spoken with eXch through our own channels and they are aware of the issue, and they fixed it.

If any of your trades are still stuck please let me know

Yeah I understand. I am just saying that eXch won't run away with your funds; I am not saying that the situation is not problematic at all.

If I understand well, it looks like their ETH software is blocked/congestioned because of a pending low fee transaction.
Their ETH node height is currently "N/A" btw:


This would not be the first time they have an issue with Geth, as per their note on the website:


In all cases, we can't do anything else other than waiting an answer from eXch