Topic: EXODUS + N.Exchange = SCAM | STAY AWAY - page 2. (Read 557 times)

Exactly.
This makes me think that this is a common business of Exodus and Nexchange of Oleg Belousov
There are so much Nexchange scam reports on public, how Exodus could add them for swaps? How they could complete their due diligence? Why Exodus has the same accusation 3 ears ago with a coinswitch? Why they refuse to help me now when the facts clearly say that I am being robbed by N.Exchange?
I lost my trust in Exodus. I believe they had bad intention making a partnership with N.Exchange.

heh, I would have NEVER initiated a swap if I were warned in a transparent and clear way that N.Exchange will be the "swapper" 
I am experienced enough to make a preliminary due diligence check of an exchange
Please see my screenshot above how Exodus warns about it.
I must admit that I have been using Exodus for years as a non custodial wallet and I have not met any problems. But how they offer swap functionality is a complete scam.
They did approved N.Exchange (that has a dirty reputation), they do not clearly say that N.Exchange is their swap partner (you know about it when the sawo is put in hold) and they do not provide any assistance when N.Exchange starts robbing you.

Good to see that someone who went through exactly the same thing managed to get their money out.

When you check this nexchange a little bit more, it's unbelievable that Exodus is using them. Even BestChange advised against using them, but for Exodus that's not a problem at all. It tells you all that you have to know about that shitty wallet and how much they care about their users.

Post in r/ExodusWallet (https://www.reddit.com/r/ExodusWallet/). Someone went thru the same thing and was able to get a refund, see: https://www.reddit.com/r/ExodusWallet/comments/xjzl4u/update_of_the_story_about_the_swap_in_the_exodus/

If you get ignored, consider posting in more places as well. Exodus seem to care about their rep and could help put pressure on n.exchange. For instance, there's r/bitcoin and twitter. A bit unethical but you could also pay some crypto-focused twitter users with high following to retweet your post so it gains more views? tho I'm not sure how do you gauge those with a large chunk of fake following which should be looked into.

But is it true what OP said, that Exodus didn't actually revealed the name of the exchange that they used for swap? Because if its true, how could he googled them to see that they are scammy exchange? I never used Exodus (and certainly never will) so I don't know how things are done there, but for example if you want to swap using Ledger Live, they clearly mention the exchanges that are available so you can make informed decision.


If they are scam exchange and so many people complain about them, why is Exodus even using them? Can't they block it so users don't get screwed?

I've been an Exodus for the longest that I can remember its one of my first noncustodial wallets and I'm satisfied with its service because of its continuous update but I have not used its internal exchange all this time, because there is a minimum coin to trade, but after seeing this and this happens two times already I don't think I will use their exchange anymore and I recommend others to do the same, we're talking with a big amount here and Exodus should help OP because they are partly to blame here.

I hope OP can get his refund and change their current exchange to one that is easy to deal with and have good support, unlike this current one.

I, also been using them for a long time but whenever I do swaps and exchange some assets there, I don't use any of their third party app because it doesn't really go well if they're just integrated to a wallet.

I think it's already out of Exodus' jurisdiction with your transaction as you're dealing and talking with a nexchange support staff. The problem is on them and basically the amount you've swapped with them probably triggered and caught you off guard even if you just want a refund.

On this case, it's hard to be prideful even if you don't want to comply with KYC but if it's your fund that's been held by any of these platforms, you can do nothing but to proceed and obey.

Just don't use them again.

Have you done your research on this third-party provider before? The fault lies with you and not with EXODUS, as you did not read the Exodus Terms of Use (about the third-party API providers). I have been using the Exodus wallet for years, and it is a great, safe, and reliable wallet. But the biggest mistake is that you use an unknown exchange platform such as N.EXCHANGE, to make a swap for the huge amount of 2.7 BTC, and you did not recognize it and agreed to disclaim responsibility. It is worth noting that if you moved to Trustpilot you would find that most of the exodus users who used this exchange platform to make swaps suffered from the same problem as you, and they asked them for KYC procedures and others, and they were unable to return their funds. Unfortunately, this is a scam exchange, you must assign a lawyer and proceed with legal action against them.


Source: [1] https://www.exodus.com/legal/exodus-tos-20230223-v25.pdf

So this is the second time it happen, this is one of the wallets where I have complete trust but seeing that they offer little help to their users on its issue brought by recommending a dubious exchange through their platform is not good for Exodus's reputation, Exodus reputation extended to all they associate their platform.
Even if it's a third party they should offer help and discontinue recommending dubious exchanges, this is a strong warning to their users to now use their trading partner as long as this is not properly resolved.

I'm sorry for what happened to you but it wouldn't be better to make these changes on Binance and Okex  I make changes there all day and it's all in minutes

I am sorry to hear that you got so much money stuck at n.exchange, but did you maybe use Exodus swap feature before and everything worked ok, or this was the first time tryint it out, and if yes, how come you didn't try with smaller amount first?

Talking about this n.exchange (that I never even heard of), too bad that you didn't check this forum prior to swapping because they advertised here, had signature and bounty campaign and even had a scam accusation topic opened against them - N.Exchange confirmed lying, ICO might be a scam. Please tag.

Unfortunately their official account has been inactive for a couple of years so you can't get their attention this way, but you may leave flag and tag if you want, even though I know it won't change anything.

Wow, that's a whole lots of coins. I have heard of the wallet "Exodus" although I have never used it before, I have only used Electrum and Mycelium wallet. While for the exchange this is my first time hearing of it, and since I have no experience at all with it it would be difficult for me to give any thing related to it.

The  main question I have to ask concerning Exodus and N.Exchange is; Do they have any official account here on bitcointalk? If they do you could pm them to help you look at the issue and besides Exodus should also involved themselves in this issue because they were the main cause of this issue, if they had not used N.Exchange I'm sure everything would have gone smoothly.
This is one of the major reasons why I don't use wallet swap options I prefer to send the coin to a more reputable exchange and do whatever I want with it there.

I've been a long-time user of Exodus this is one of the noncustodial wallets I'm using right now and I have complete trust in their platform I only used their internal exchange once and it was for a small amount, is it because of the big amount, Exodus has a liability here since it's their recommended exchange and its part of their wallet since this is the second time it happens on Exodus, better not use their internal exchange and opt for other external exchange since they cannot protect their users.
Do whatever action you can to get the refund, and Exodus should help you out they cannot wash their hands here since it's part of their platform.

Hello Everyone

I have been using Exodus wallet for years to receive and to send crypto.

On 10 Feb 2023 I decided to make two swaps to exchange 1.3 BTC  and 1.4 BTC to ETH.





Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and they do not name directly exchange which will perform the operation:

This is how it looks like:


In fact these swaps are made by http://n.exchange/

Bot of my swaps were suspended.
And only in three days they replied me that I need to pass KYC:



I asked if it is possible to cancel both swaps and just get the refund.
They said OK and asked to wait for 21 days:



However after two days they changed their mind and asked to pass KYC even if I want just my 2.7 BTC back, yes just back to the originating address.



I passed that damn KYC    Yes I disclosed my identity and my residence address with all supporting documents.
However even after the KYC procedure they refused to make a refund and requested some “substantiating record” 

Every time I asked what it can be they could not explain. Examples of the stuff they asked:
“exchange withdrawal history”
“chat logs with your partners”
“pictures or any other written proof”
“wallet screenshots of the parties who sent me bitcoins before” (even half a year ago)
for some reason exodus screenshots (even if my partner has Exodus wallet too) would not be accepted ha ha 
Today, after one month passed and I persuaded my partners to make screenshots of their wallets and provided all the rest my 2.7 bitcoins are still on hold by the fraudulent n.exchange
Yes n.exchnage just holds my coins.

Let me sum up:
1) I passed KYC
2) I fulfilled their AML request by providing  substantial records from my counter parties
3) I checked tx they asked screenshots for by AMLBot and the risk score was just 11-13% (!)
4) There is no any request from any law enforcement or police related to my identity, activity and/or crypto transactions
5) 31 days have passed since the lock

I assume that in such case they have zero risk to return bitcons to the the originating address I sent it from. I do not ask any swap or exchange anymore – just return me by bitcoins! To ME, to MY WALLET I sent it from.

All the month I was in communication with Exodus support as well, and I was shocked that they were aware of the situation. But every time they say that they cannot be responsible for 3d party API.

Ridiculous, Exodus integrated  N.Exchange as it's back end, sends tons of traffic, received feedback from me (and not only me) that N.Exchange is a pure fraud but does not do anything.

But after I found that back in 2020 Exodus had the same experience with 3d party API of CoinSwitch (you may google “exodus coinswitch scam”) I think that this is just a business model for Exodus. Otherwise I cannot find a reason why they put an absolute scam exchange on their backend and do not do anything when they get 100% scam report from users.

As for N.Exchange  it was founded by Oleg Belousov (Oлeг Дмитpиeвич Бeлoycoв) , born on 11.12.1990 (11 December) in Uzbekistan,  a citizen of Israel, lives in Germany and operates most of his business from Lithuania.
They do not display any legal or physical entity on their site. Support phone has never been picked up. Telegram group is restriced  for posting. It took me some time to understand who stands begind the exchange.
They do not provide any personal information to stay in dark as much has possible and at the same time they keep saying that they have to follow KYC/AML policy 

His legal entities in fact are:
YOA Ltd in UK and Nexchange solutions UAB in Lithuania

Tomorrow I will have an appointment with a lawyer and my next steps will be to restore the justice in a long legal way. I dont care how expensive it is going to be but I have enough spare satoshi to make Belousov and Exodus pay off the debts.

Please write here or PM who found himself in the same situation with those criminals from Exodus and N.exchnage
Maxim