Topic: STAKE IS SCAM ($12,000) - page 4. (Read 2197 times)

Thank you for stepping in and lending a hand. If I may jump in so that your contact at Stake can get this info right away, in case OP goes away for a few days, I believe his Stake username is roblator according to his complaint on AG.

@KosherMania

Can you please PM me your Stake username?

the wild thing is that i was able to find a credit card statement that had all requested information on the statement itself (not even the envelope like one of them) and they STILL denied it. what stake says on the casino guru thread is usually not the entire truth, and is half truths. they’re essentially lying by omission on that thread. i’m really hoping casino guru finally calls them out and forces them to address what is wrong with every single specific document that i have sent because i am truly clueless at this point.

The most obvious thing as in you don't know what you're saying or you don't bother to read posts in a thread carefully before making statement? Because if you give it a read, giving at least glances to links provided in a post or two, you'll see that:



so, unless you suggest him to apply for their sub-license, that address is just one step of waste from reaching their actual complaint and dispute team, and a way further delay in OP's case. Or perhaps you have other idea in mind when proposing that address to him?

Use your own fantasy. No need to act cooky because you don't understand the most obvious things.

OP already did that, done that. Read again, the latest document OP submitted was a credit card statement, he submitted the envelope where the address is visible, as well as the content of the letter. They still rejected it, arguing that it is not clear enough, although CG's representative can read it clearly in spite of the needs of zooming in a little bit.


And why should he do with that address? Inquire for an application to be their sub-licensee?

Just saw this thread and it's a bit sad that cases like this exist, I don't understand why casinos need to be this greedy when they already make millions deluxe, they basically just hopes that you gonna get tired and give up.
I hope this will be solved for you KosherMania!
Maybe this have already been mentioned but doesn't your address shows on your bank statement (if not you could ask the bank to add it) and if so is not that a option? I know that an address should be shown on a bank statement and it should work just fine as a proof of residence. Or maybe they not accept a bank statement as a "utility bill"? If not, they really should or they are going against terms of their license.

No they cant. It should end up in them losing their license. They are not god and they also have rules to stick to.


[email protected]

You should have read the entire thread before you came up with a bullshit accusation against OP (that he does not want to share his utility bill). He already said that he has a utility bill, and it's under his landlord's name. He does not have a utility bill under his own name. Everyone does not have utility bills under their own name. Why would he lie about his address when he already shared all other details like bank statements and his ID cards?

Please do not pretend to be a blind guy just because they pay you money for your signature. Imagine the situation and try to understand the customer's point of view. This guy has been waiting for a long time and cooperating with everything the stake team is asking for. The Stake team said the pictures were blurry, while the mediator casino guru said that they could read those documents.

have you read all of the documents i have provided to them? you understand i have sent them a utility bill for my address (it is not under my name). do you understand that in certain rental situations your name is not on the bill for the utilities? of course there’s tons of mail that comes to me. i have sent all that i possibly can that fits their criteria.

it seems odd you have stake in your profile pic, at least read my thread before making these comments, shill.

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you have 4131 merit on this site but you are incapable of reading through the thread and open cases before being skeptical of me? “Why the refusal to provide if you aren’t lying about your identity?” how much does stake pay you to post ignorance on the internet? honest question.

since you don’t want to do work of reading before blindly accusing me of lies and defending stake. i will refresh for you

I sent them a total of 15 different pictures and 6 sets of selfies to finally complete verify 2.



Now for verify 3 and 4 I have followed the requirements and sent them the following:

-bank statement(2 of them)

-credit card statement (2 of them)

-additional line of credit

-a loan

-utility bill (yes, not under my name. i told support this before. they told me it was fine and to send it anyway. after i sent it they now constantly use it against me whenever they have the chance and claim “i sent a utility bill not in my name” of course. that’s what they asked for.)

-various other documents that i can’t even remember because there has been so many


fact: stake uses the money it steals from people like me, to pay people like you to have their logo in their avatar and signature.

It's typically the easiest way to prove your residence because everyone pays utilities.  It isn't like they're asking for your social security card.  It's a little strange that you claim you don't have a utility bil, which I can understand why they would see that as a red flag, but there is certainly some form of mail that comes to your house right?  You aren't the only person to ever exist that doesn't have bills are you?  Why the refusal to provide if you aren't lying about your identity?  It seems odd that all they want is a piece of legitimate mail with your name and address on it, yet you think this is a bridge too far.  Sure, we are all entitled to our privacy, but they have a business to run and have requirements they have to adhere to or they will get shut down.  I don't want Stake shut down because you don't want to provide a utility bill...  That isn't fair to the users who are using the site legitimately.

yeah, i think the fact that they are telling me i need a utility bill to get my money back shows much incompetence on their part.


https://www.askgamblers.com/casino-complaints/stake-casino-stake-will-not-verify-me-for-a-long-time


https://thepogg.com/complaint/stake-will-not-verify-me/


links to my other complaints. it’s comical they claim they cannot find my account on askgamblers.

Done that, which is why I said I can't see how opening a case on AG and Pogg will help. There's zero guarantee they'll be more attentive on AG and Pogg than on CG, or that they'll give any better response.

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Theoretically, you can zap them or prick their finger [or hit them in the nuts], see if they can still pretend to be sleeping after that, LOL. On a more serious note, though, they have another representative on this forum beside Carollzinha who specifically tackle scam accusation section. He told me on several occasions that he's been diligently forwarding every cases against stake to their team.

Symphonized, time to say something, I think? Assure people that the support team has been made aware and has a solution for this or something?


I've previously mentioned efialtis to bring this to his awareness, in case he use the notification bot. But the chance that he missed the mention is very huge. Let me try to send him a PM, see if he's willing to lend a hand and reach to one of his contact.

And just to clarify, we [the people frequently overseeing this section] don't normalize accusation against Stake here. As always, things are treated on case-by-case basis

just resized. hope is good.

in this case my utility bill is under my landlords name. i have explained that to stake plenty of times. you can see one of the examples in OP images. its explained on casino guru as well. explained to email. i have literally explained to them almost 10 times now.

Please resize your image here and in the OP as well so it looks good. It is taking forever to load these full size images.

I understand, the situation but they won't. Please ask them to talk with their support head and ask what is the solution for such case. Because it is normal thing that everyone in the house does not have their name on the utility bill. If I live with my parents and if they pay the bills, it will be under their name and not mine. What is solution for that?

The possible solution could be, you have to provide your ID where you have your parents name and then again provide the utility bills which is under your parents name. I don't know if they are going to accept them or not. But, they should have a solution for this. Every gambler does not have their own home under their name.

thank you sir. you are very wise.

check this out from stake. comical at this point.

If mediators are positive with your documents and still fail to accept them, you should start to believe that this is just a scam attempt from them. If a person is asleep, you will be able to wake him up. But, if he pretends to be asleep, you won't be able to wake him up with whatever attempt you make. The stake representative is not active in this forum. Only their campaign manager, Carolzinha, is active, but she is unlikely to respond to these scam accusations topics.

Scam accusations against Stake are normalized here because, most of the time, we find out that the user was violating the rules. So, other forum members do not pay attention to these scam accusations. There are a lot of people who have worked with Stake before, and they probably still have contact with them. You can request them to check this thread and ask the stake team if they can do anything. You can contact Efialtis as he is one of the people who may have contact with Stake.


I helped you with one merit, and your image should be visible now. Use proper image tags and resize them as well. Edit: Use talkimg.com to upload images. Moreover, Can you ask them if they accept scanned documents? If so, go to a shop an scan those documents.

i cannot post image for the life of me, can anyone help?

please check recent posts in casino guru thread. they have stated that i need a utility bill in order to get my funds back now. i do not have a utility bill under my name. they are asking for impossible documents.

I can't see how opening a case on AG and Pogg will help if the one on CG doesn't help. They'll most likely give same response as the one they give on the current arbitrator. At this point, it probably will be better if you raise a complaint to their master license holder. They're with antillephone, so the complaint should be sent to [email protected]. If you needed it, you can read more about filing a complaint on this useful guide. Mind that, if I am not mistaken, their response time is three months.

Alternatively, you can raise a flag against them to warn other user if you want to, but if I have to be honest, I can't find that flag type-2 and 3 cover a correct basis for your situation, so I don't think DT will support it [you'll need three DTs supports for those flags in order for it to be activated].

so ridiculous. casinguru says they can read the document but stake cannot. stake is also taking days to deny all of my documents dragging this process along even more.

i was hopeful about this process at first. now it just seems like there’s nothing i can do

https://casino.guru/stake-casino-player-s-withdrawal-delayed-due-to-kyc



DENIED AGAIN


Can anyone tell me what is going on? can stake really just deny all of my documents for no reason? does no one hold them accountable?

i have now opened cases with ask gamblers and the pogg. anyone have any other places i can go to file a complaint against stake?