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Topic: -- (Read 5965 times)

legendary
Activity: 1134
Merit: 1000
Soon, I have to go away.
newbie
Activity: 5
Merit: 0
July 29, 2016, 08:47:49 AM
#54
WTF . Website on maintenance and now deleted ?
newbie
Activity: 2
Merit: 0
June 22, 2016, 02:03:28 AM
#53
Unfortunately your transaction was blocked by our risk team.

We are sorry for this inconvenience. If you believe this is a mistake, please send us a photo of you holding a Photo ID and the used credit card to [email protected]
If we do not hear from you in the next 24 hours, the payment will be cancelled automatically.

I send photo, no answer! Huh
sr. member
Activity: 448
Merit: 250
June 15, 2016, 08:12:28 AM
#52
Hi a44tech, please check PM. Smiley
newbie
Activity: 14
Merit: 0
June 14, 2016, 05:11:07 AM
#51
Not even. You guys replied to my emails. I had some issue with reference link. I lost too many sales yesterday. Its been over 15 hours i have emailed you. So i think you can atleast respond when you come online.

If you don't work 24 hour. You chat window should show offline. It always show online and when we drop message it says wait we will serve you shortly. So it makes user feels like some one will respond shortly. and users keeps waiting for hours.




newbie
Activity: 14
Merit: 0
June 13, 2016, 05:06:37 PM
#50
No One respond on your website live chat.
newbie
Activity: 4
Merit: 0
June 06, 2016, 11:16:34 AM
#49
please fix your website bro and processing my order soon

regards
sr. member
Activity: 266
Merit: 250
June 05, 2016, 07:32:22 AM
#48
Hello.
Sorry! We ran out of bitcoins. Please check back later.
You work?

I ran into the same error message.
Looks like there is panic buying due to the rise in BTC price.
newbie
Activity: 2
Merit: 0
June 04, 2016, 06:06:37 AM
#47
Hello.
Sorry! We ran out of bitcoins. Please check back later.
You work?
newbie
Activity: 4
Merit: 0
June 03, 2016, 05:55:07 AM
#46
Just make an order few hours ago, after wait almost 2 hours my order was reject. got email told me will refund my money.its my info be safe with this floor? when my balance will be credit back to my card ? the first and the last

my 160$ still not refunded to my card. what a service !!
Dear customer,

First of all sorry for getting your transaction rejected, I have just checked with the risk operators, apparently your transaction was rejected by mistake. If you would like to make another purchase, we will be more then happy to process it.

We have just checked with the payment gateway, the transaction was successfully refunded to your card. Please check with your bank.

We apologize again for this inconvenience.


I have got refunded now, This guy really do the best for resolving my issue. Thank Floor
newbie
Activity: 14
Merit: 0
June 01, 2016, 03:16:47 PM
#45
I faced some issues with some transactions. Transactions are not going through? What is the maximum amount we can purchase bitcoins of?

Also you guys don't accept Amex or Discover card?
sr. member
Activity: 266
Merit: 250
June 01, 2016, 04:43:08 AM
#44
Just make an order few hours ago, after wait almost 2 hours my order was reject. got email told me will refund my money.its my info be safe with this floor? when my balance will be credit back to my card ? the first and the last

my 160$ still not refunded to my card. what a service !!
Dear customer,

First of all sorry for getting your transaction rejected, I have just checked with the risk operators, apparently your transaction was rejected by mistake. If you would like to make another purchase, we will be more then happy to process it.

We have just checked with the payment gateway, the transaction was successfully refunded to your card. Please check with your bank.

We apologize again for this inconvenience.


I would be very grateful if you could confirm here that your money are safe in your account. Thank you

This is the kind of response that many bitcoin service provider lacks. This is good. Thanks.
sr. member
Activity: 266
Merit: 250
May 31, 2016, 11:31:47 PM
#43
Just make an order few hours ago, after wait almost 2 hours my order was reject. got email told me will refund my money.its my info be safe with this floor? when my balance will be credit back to my card ? the first and the last

my 160$ still not refunded to my card. what a service !!

Did you try the tracking page? What did it say?

Call your bank. Is txn successful? If txn not successful, the bank will do a holding charge and it may be reverse within a couple of days
newbie
Activity: 4
Merit: 0
May 31, 2016, 09:21:02 PM
#42
Just make an order few hours ago, after wait almost 2 hours my order was reject. got email told me will refund my money.its my info be safe with this floor? when my balance will be credit back to my card ? the first and the last

my 160$ still not refunded to my card. what a service !!
sr. member
Activity: 266
Merit: 250
May 31, 2016, 09:13:17 PM
#41
Transacted couple of times and went smoothly. Bitcoins arrived within 30 minutes. This site is a game changer.
newbie
Activity: 14
Merit: 0
May 31, 2016, 09:11:26 PM
#40
Made a purchase few hour ago.. Went through Smoothly.
 Got bitcoins in my wallet in 30 minutes... Surely gonna use for a long time.
newbie
Activity: 4
Merit: 0
May 31, 2016, 08:00:34 PM
#39
Just make an order few hours ago, after wait almost 2 hours my order was reject. got email told me will refund my money.its my info be safe with this floor? when my balance will be credit back to my card ? the first and the last
newbie
Activity: 52
Merit: 0
May 31, 2016, 03:43:22 AM
#38
Just the easier way to buy Bitcoins out there

Of course I had some doubts but after trying it I have to say this website deserves being bookmarked
sr. member
Activity: 448
Merit: 250
May 27, 2016, 06:19:55 PM
#37
Transaction comments added. When generating a link to the checkout page, simply add ¬e=Comment to the link to add a note to this transaction. This can be an order number or any other description.

A tracking page was added to the website: https://floorguru.co/track.php
Here you can see all the transactions for a given bitcoin wallet including the notes added to transactions.

The tracking page is a good idea. Thanks. Smiley
sr. member
Activity: 266
Merit: 250
May 27, 2016, 10:14:08 AM
#36
a44tech, how do you inform buyers that the amount that they wish to buy is unavailable?

Will buyers only be notified via email that the required btcs are not available after our transaction is successful?



Hello,

When we are out of bitcoins, the system notifies the customer during checkout. The card is not charged.
We then notify buyers that tried a purchase when the bitcoins are available again.



Thank you. Keep up the good service.
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