I had opened an account with counbase Jan 2018 itself. Bought Etherium, LTC and BTC for few thousand dollars.. After a week i rcvd the coins. Gaining confidence i bought BTC worth $5000. Then on 25th Jan, 2018 i transfered LTC and BTC into my other wallet, as BTC worth $5000 had not yet arrived. In few moments my account was disabled giving the status of "Account disabled temporarily". Talked to support on 27th Jan over phone after geting ther number. To my amusement i was told somebody called and said this account has been hacked, so coinbase put a temp disablment on my login. I tried to explain that no compromise has happened. I have user id, password and 2FA security on my account, but the guy on other end was not ready to listen. Although i have received the mail after disablement of my account that BTC worth $ 5000 have arrived in the account. but i m not able to login..
I like to ask them. A person has login id, password and google authenticator code. Even after that u r saying the account has been compromised ? Plz open my account., i dont need any password reset, i have everything intact.
My small son needs a transplant and i had put in the money so that it would be added by $ 1000 or $ 2000 in few weeks. I m in a fix.. Seeing my son i have nothing expect to see him. I have in total invested $ 8000 in coinbase so that i may add few more thousand dollars to it. But i lost the money for treatment. Plz somebody help me for Gods sake.. I beg plz enable my account so that i can get back my money for treatment... Plz Plz Plz somebody help me.
So sorry to hear the issues you are encountering with coinbase... It break my heart to read such comments
This is not something new, their support is only getting worst and worst the last days.
The best advise I can give you is to head up to Reddit and comment on some post over there, exposing their activities to the light is the best thing one could do by now. There are people in the same situation but with larger amounts and they have been waiting for months behind a response from coinbase.
This is the last active post where someone is asking for his 20,000k, if you can go over there and make a comment on that post people will know about it and maybe upvote it to make it visible for coinbase
https://www.reddit.com/r/CryptoCurrency/comments/7t5cal/coinbase_olga_coinbase_dan_please_help_20000_wire/And consider starting a lawsuit against them. Hope you grand-son recovers well.