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Topic: 1 fan not spinning - XFX RADEON 7970 925M 3GB - advice needed - page 2. (Read 28404 times)

sr. member
Activity: 280
Merit: 250
Sometimes man, just sometimes.....
hero member
Activity: 700
Merit: 500
full member
Activity: 210
Merit: 100
You can also try moving the fan while it has power to it (sometimes this is what will free up the bearing), but if it still doesn't free up with power on, power the unit back off. As for it being a waste, the MFG will simply replace the HSF and resell the card as a refurbished, so it wont completely go to waste (or they will use it as a RMA replacement for another card that went completely dead). It is annoying that something as little as a cheap bearing can cause the frustration, though. Smiley

Ok, I took it out and now I noticed that the fan does have a resistance to spinning - the good fan spins for ages when I give it a flick but the bad fan comes to a stop very quickly (1 or 2 revs). I air blew it and it made no difference so it looks like your call for the bearing being broke is correct. Pity I can't replace the fan myself.

Guess I'll wait for a refund from amazon, then carry on with the XFX support ticket and see if I can get it replaced - thanks green/john - saved me loads of googling.

No problem. Good luck in whatever path you go down.
sr. member
Activity: 280
Merit: 250
Sometimes man, just sometimes.....
You can also try moving the fan while it has power to it (sometimes this is what will free up the bearing), but if it still doesn't free up with power on, power the unit back off. As for it being a waste, the MFG will simply replace the HSF and resell the card as a refurbished, so it wont completely go to waste (or they will use it as a RMA replacement for another card that went completely dead). It is annoying that something as little as a cheap bearing can cause the frustration, though. Smiley

Ok, I took it out and now I noticed that the fan does have a resistance to spinning - the good fan spins for ages when I give it a flick but the bad fan comes to a stop very quickly (1 or 2 revs). I air blew it and it made no difference so it looks like your call for the bearing being broke is correct. Pity I can't replace the fan myself.

Guess I'll wait for a refund from amazon, then carry on with the XFX support ticket and see if I can get it replaced - thanks green/john - saved me loads of googling.

Welcome to the world of 100% fan running haha. Yeah, I have burned out my fair share of fans.  If you do not keep them cleaned and oiled with routine maintenance they will burn out the bearings.  I have a 5830 that I burned the fan out on because I mined with it for months straight with the fan at 100%.  Now, I have a 92mm Delta fan zip tied to it keeping it cool (after taking off the stock fan).

If you cant get one from XFX, you can pick up an aftermarket heatsink and fan from someone like Zalman or Arctic Cooling.
hero member
Activity: 574
Merit: 500
You can also try moving the fan while it has power to it (sometimes this is what will free up the bearing), but if it still doesn't free up with power on, power the unit back off. As for it being a waste, the MFG will simply replace the HSF and resell the card as a refurbished, so it wont completely go to waste (or they will use it as a RMA replacement for another card that went completely dead). It is annoying that something as little as a cheap bearing can cause the frustration, though. Smiley

Ok, I took it out and now I noticed that the fan does have a resistance to spinning - the good fan spins for ages when I give it a flick but the bad fan comes to a stop very quickly (1 or 2 revs). I air blew it and it made no difference so it looks like your call for the bearing being broke is correct. Pity I can't replace the fan myself.

Guess I'll wait for a refund from amazon, then carry on with the XFX support ticket and see if I can get it replaced - thanks green/john - saved me loads of googling.
full member
Activity: 210
Merit: 100
Hi, I noticed the temperature increased on one of my XFX 7970's from 70 degrees C to 80 all of a sudden.

When I examined the card, one of the fans was only just about spinning - very slowly. Needless to say I have powered down that pc - but I thought I would ask for advice here as this must have happened to a few of you guys.

Thanks

I'm assuming you've already taken canned air/air compressor to it to clean it out, reset the fan power connectors if you haven't already. I would get a warranty claim going on the card if you can, as if it's the bearing in the fan you'll have to replace the HSF with an aftermarket cooler if you don't go through the MFG. Sometimes you can get the bearing unstuck by just turning the fan a few times to free it up, but the bearing is usually still going bad and should be replaced in this case.

I haven't done anything as yet - so canned air compressor to clean it out - will do thanks. It's only 3 months old btw. I did turn the fan manually and felt no obvious resistance so it could also be the power connectors - thanks for that too. Will update later.

You can also try moving the fan while it has power to it (sometimes this is what will free up the bearing), but if it still doesn't free up with power on, power the unit back off. As for it being a waste, the MFG will simply replace the HSF and resell the card as a refurbished, so it wont completely go to waste (or they will use it as a RMA replacement for another card that went completely dead). It is annoying that something as little as a cheap bearing can cause the frustration, though. Smiley
hero member
Activity: 574
Merit: 500
Hi, I noticed the temperature increased on one of my XFX 7970's from 70 degrees C to 80 all of a sudden.

When I examined the card, one of the fans was only just about spinning - very slowly. Needless to say I have powered down that pc - but I thought I would ask for advice here as this must have happened to a few of you guys.

Thanks

I'm assuming you've already taken canned air/air compressor to it to clean it out, reset the fan power connectors if you haven't already. I would get a warranty claim going on the card if you can, as if it's the bearing in the fan you'll have to replace the HSF with an aftermarket cooler if you don't go through the MFG. Sometimes you can get the bearing unstuck by just turning the fan a few times to free it up, but the bearing is usually still going bad and should be replaced in this case.

I haven't done anything as yet - so canned air compressor to clean it out - will do thanks. It's only 3 months old btw. I did turn the fan manually and felt no obvious resistance so it could also be the power connectors - thanks for that too. Will update later.
hero member
Activity: 574
Merit: 500
Have you tried XFX support? They're slow but they did reply to my ticket with the same issue and offer to send a replacement fan unit.

Yes done that - waiting for a response with a ticket open. I also raised it with amazon since the seller refused to reply to me emails and will likely soon get a refund.

But it seems such a waste (even if I get my money back) to not even try to fix the card...
full member
Activity: 210
Merit: 100
Hi, I noticed the temperature increased on one of my XFX 7970's from 70 degrees C to 80 all of a sudden.

When I examined the card, one of the fans was only just about spinning - very slowly. Needless to say I have powered down that pc - but I thought I would ask for advice here as this must have happened to a few of you guys.

Thanks

I'm assuming you've already taken canned air/air compressor to it to clean it out, reset the fan power connectors if you haven't already. I would get a warranty claim going on the card if you can, as if it's the bearing in the fan you'll have to replace the HSF with an aftermarket cooler if you don't go through the MFG. Sometimes you can get the bearing unstuck by just turning the fan a few times to free it up, but the bearing is usually still going bad and should be replaced in this case.
newbie
Activity: 17
Merit: 0
Have you tried XFX support? They're slow but they did reply to my ticket with the same issue and offer to send a replacement fan unit.
hero member
Activity: 574
Merit: 500
Hi, I noticed the temperature increased on one of my XFX 7970's from 70 degrees C to 80 all of a sudden.

When I examined the card, one of the fans was only just about spinning - very slowly. Needless to say I have powered down that pc - but I thought I would ask for advice here as this must have happened to a few of you guys.

Thanks
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