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Topic: $1200 disappeared in Coinbase - page 2. (Read 1405 times)

hero member
Activity: 1834
Merit: 759
January 22, 2017, 11:07:04 PM
#18
24 hours - no reply, nor to emails, nor on tweeter. Coins just disappeared into black hole.
What is happening in coinbase? There are lot of negative feedbacks from their users. I've been using their service for 6 months but I haven't encountered any problem except for buyig coins from their site. They also response in my e-mail instantly
legendary
Activity: 1582
Merit: 1064
January 22, 2017, 09:28:33 PM
#17
This is the problem when a payment processor is used. Companies want to accept bitcoins, but they can't handle the headache of receiving bitcoins and converting them to fiat. Hopefully, more companies start accepting bitcoins directly.
sr. member
Activity: 306
Merit: 257
January 22, 2017, 08:02:44 PM
#16
24 hours - no reply, nor to emails, nor on tweeter. Coins just disappeared into black hole.
hero member
Activity: 924
Merit: 1001
January 22, 2017, 06:47:28 AM
#15
Sent emails, asked on Twitter, no reply at all; guess they are having a sweet weekend.
Can't imagine paypal or any credit card payment processor behaving thus arrogantly when customer money is involved.

Thank you for sharing this bad issue already unresolved!!!
I don't use normally coinbase (thus I have some peanuts inside...)

One of principle of bitcoin is the own control of the money.
the same thing need to adopt also exchange, they can't be absent for a long period leaving the user without replies   Cry Angry
sr. member
Activity: 306
Merit: 257
January 22, 2017, 06:41:33 AM
#14
Sent emails, asked on Twitter, no reply at all; guess they are having a sweet weekend.
Can't imagine paypal or any credit card payment processor behaving thus arrogantly when customer money is involved.
legendary
Activity: 3220
Merit: 1374
Slava Ukraini!
January 21, 2017, 07:28:57 PM
#13
Strange situation, CheapAir accepts bitcoins as payment method, but they don't know anything about bitcoin? So what CheapAir support told about your issue?
And if Coinbase don't respond to your support tickets, try to ask about your problem on their Twitter.
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:52:28 PM
#12
Most merchants use BitPay and I never had any issue.
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:50:37 PM
#11
Right, that's the issue, I need to book other things based on that ticket, and waiting days to resolve this is unacceptable.
hero member
Activity: 924
Merit: 1001
January 21, 2017, 02:48:14 PM
#10
I was stupid enough to try to pay for CheapAir ticket in Bitcoin. Transaction went through and confirmed but the merchant never received the USD. CheapAir support knows nothing about bitcoins, coinbase doesn't have phone support and doesn't reply to emails. Lesson: never pay BTC to any merchant that uses coinbase as payment processor.

Btw if you have a txs they have just to give the service. I think they will reply and solve your issue, but sounds really bad using a service and cannot get anything.
I think you need the ticket as far as you can, so this is really a bad issues for Coinbase.
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:44:24 PM
#9
I saw so many coinbase complaints this days.I suggest to everybody who is in coinbase registered company country to call police and report that site if they are stoling money together in deal with other sites.If they stole you big money in your place I would go to lawyer and send coinbase to judge if that happent to me and I would ask for damage penalty money to send me to my bank account +money which they stole and they would never repeat it again to me.They I would stop to use coinbase wallet forever and unsubscrite from their wallet but if they send me only 1 message I would call police or again call lawyer and send them again to judge for annoying me on my private email.So my point is if they want stole you then destroy them and take your money.

I will consider that, the problem is there is no paper trace, everything is online.
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:42:07 PM
#8
CheapAir support knows zero about bitcoins, they say only owner deals with Coinbase. All they see is payment not received.
full member
Activity: 140
Merit: 100
January 21, 2017, 02:40:36 PM
#7
I saw so many coinbase complaints this days.I suggest to everybody who is in coinbase registered company country to call police and report that site if they are stoling money together in deal with other sites.If they stole you big money in your place I would go to lawyer and send coinbase to judge if that happent to me and I would ask for damage penalty money to send me to my bank account +money which they stole and they would never repeat it again to me.They I would stop to use coinbase wallet forever and unsubscrite from their wallet but if they send me only 1 message I would call police or again call lawyer and send them again to judge for annoying me on my private email.So my point is if they want stole you then destroy them and take your money.
member
Activity: 112
Merit: 10
January 21, 2017, 02:36:44 PM
#6
I don't think coinbase scam your bitcoins, it might be CheapAir support that don't know how to check if they receive Bitcoins from you, email them again to double check if the bitcoin address you sent is correct
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:35:08 PM
#5
I should have clerified that I don't have any account with coinbase, just CheapAir happens to uses them as bitcoin payment processor.
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:32:34 PM
#4
Btw, Wtf? Coinbase don't have a phone number?

Nope, they think of themselves as some kind of Facebook.
legendary
Activity: 966
Merit: 1042
January 21, 2017, 02:29:43 PM
#3
I will never trust any exchange that holds funds or any Web wallet. Just stop leaving your funds there and using their services. If everyone stops using them they'll be forced to shut down and from there we'll get much better options from someone else who wants to make a buck but actually gives a crap about security.
legendary
Activity: 3276
Merit: 2442
January 21, 2017, 02:28:26 PM
#2
Another day and here is another reason to stay the fuck away from online exchanges.

Don't use online exchanges as online wallets people. If you are going to hold your coins, hold them in your own wallet.

If you decide to move to FIAT, use them and withdraw them asap. Don't hold anything there its too dangerous now.

Btw, Wtf? Coinbase don't have a phone number?
sr. member
Activity: 306
Merit: 257
January 21, 2017, 02:25:54 PM
#1
I was stupid enough to try to pay for CheapAir ticket in Bitcoin. Transaction went through and confirmed but the merchant never received the USD. CheapAir support knows nothing about bitcoins, coinbase doesn't have phone support and doesn't reply to emails. Lesson: never pay BTC to any merchant that uses coinbase as payment processor.

EDIT: I don't have any account with coinbase, just CheapAir happens to uses them as bitcoin payment processor.
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