Dear members,
As mentioned earlier, certain clients are submitting huge numbers of invalid shares while the incompatibility of certain mining clients remains. As this practically means these clients are DOSsing our servers, we are forced to start blocking their respective users in order to ensure service quality for those that are submitting normally.
1. Users that submit more invalid shares than valid (valid + stale) shares (ie. >50% of total is invalid) will be blocked on IP-basis.
2. You will only be blocked after submitting at least 1000 shares (ie. it is no problem if you start with submitting 42 invalid shares)
3. Blocked users will not be able to continue mining
4. Blocked users can still withdraw their funds.
If you are blocked, you may request an unblock by sending us a PM explaining what steps you have taken to mitigate the problem.
Some tips:
We noticed that especially the cgminer client sends a lot of invalid shares. If you are using this client, switching to another client will probably solve the invalid-shares issue.
If you have any questions, feel free to contact us.
Just a suggestion but anytime you block someone you should pay out their balance also incase they never come back.