First things first, fist make sure your backups are made by your team and you don't rely on your hosting provider. Futher more try to invest some Cash in security.
Explain to user what you did towards their profile information safety etc. It will create trust again..
I don't know what to think about this faucet. Maybe it is a scam maybe not and has the faucetowner indeed bad luck with his "old" provider. But in the mean time i haven't got one single satoshi from this faucet.
Thank you very much for your recommendations!
We want you all to know that we are sincere in our struggle to provide better service and to minimize the risk involved in our line of venture!
As far as luck goes, this was a very troublesome situation in which we were not prepared for the outcome. If we could have changed something beforehand we would have done it at all cost. In no way did we want to disappoint any one of our supporters and we are making sure that this was for the better - the changes we have made won't allow this kind of thing to happen again! Thank you all for your support! Hope to see you on our site!
May we remind you our payouts address: 1JCXSd9L8iznXF71MX7gcQ9V5mfV19pdYt