Hello to everyone in bitcointalk forum , i want to share my experience and great loss in 1xBet Casino so that others try to avoid this at all cost .
I gambled at 1xbet for 3 years , i choose my country (IRAN) when i registered , after months i foundout my country of account is changed to "Bangladesh" , i asked the support staff about it and even asked them to change it back to IRAN and they refused .
They did this because they don't want to get in trouble with authorities and regulatory bodies about providing direct financial and B2C services to "Prohibited and sanctioned countries by international FATF/AML laws" .
Instead of informing players from IRAN to withdraw their money (since they don't accept them anymore) they changed their country to somewhere else !
This is completely illegal and by this action alone , a good lawyer can surely revoke their license in curaçao .
After they realize that you are from a 3rd world (sanction + prohibited) country , they will let you play if you lose , but if you win they refuse to pay you , they rejected 6 of my betslips after i won them all , i reached to their support and this is their answer "we can change any bets outcome anytime we want without informing player by our T&C rules" , this is very very unfair !!
I as a gambling addict said whatever and played in that casino for more , and that's where the real problem begins , i lost 1.4M USD in 2 nights .
I had every right to ask for a refund and closure of my account from 1xbet based on : 1. i am Iranian , i provided my iranian documents and choose iran as my country in 1xbet , and 1xbet fully verified my account with iranian documents and Country . This alone is illegal cause gambling is prohibited in iran and Also Iran is in banlist Of curaçao for gambling (which is where 1xbet got their license from) .
2. 1xbet changed my country to Bangladesh deliberately and refused to change it back to IRAN by my request .
3.i won many USD but everytime i won 1xbet refused my bets and every time i lost they were ok with it .
I submitted a complaint in CEG regulatory and they ruled in favor of 1xbet because i missed a god damn email and couldn't be there to defend myself in the appropriate time , they ruled in 1xbet's favor without me participating or defending or providing evidence , i provided evidence and screenshots many times after that but they ignored all my emails .
And after all these , 1xbet completely deleted my account with little funds still in there and ignoring all my emails .
I need a good lawyer in curaçao (expert in e-gaming) to bring this to court .
1xbet also refuses to send my betting + transaction history .
You can see the whole complaint against them with evidence here :
https://casinoguru-int.com/en/1xbet-casino-player-s-account-was-deleted-without