$6,000 Stuck on Bitsar.com Exchange. Offering 30% reward for recovery

Symmetrick

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Quote from: EarnOnVictor on October 24, 2023, 11:37:22 AM

I don't believe this is a true non-custodial arrangement, it might just be a deception to those who didn't understand the system well.

Lol, true non-custodial. Cheesy

This is an ordinary centralized exchange that accepts cryptocurrency into its internal wallets, for which you do not have private keys. This is not the first time I have been surprised by such misleading behavior demonstrated by the exchange. At first I noticed that they use the words Lightning and a logo, which in the crypto community means LN support, but there is no support there at all. Now this is an imitation of a non-custodial platform. There are lies everywhere. Bistar is a hybrid of a centralized exchange and an instant exchange without registration.

coin-investor

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There are many requests for OP to create the flag and ask the representative of Bitsar to get tagged but it seems OP is having second thoughts, he's still hoping that he can reach Bitsar support, and even if someone helps to reach Bitsar, there's no guaranty that they will send OP his money they would have done so earlier if OP's account has no issues.
Why not try changing the title making it a scam accusation creating a flag and asking DTs to tag the account, so we can see how it will progress from there, OP can change the accusation to resolve if he gets his money.

EarnOnVictor

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

The $6,000 is now worth ~$9,000... Undecided

I want to increase reward to 50% if anybody can contact this exchange owner

I understand your situation and I wish to help every time I find myself on this page, I hope you eventually get this money even though it tarries.

It's good to read thoroughly through where we commit our money and one thing I read with Bitsar below is conflicting.

upload free images

I don't believe this is a true non-custodial arrangement, it might just be a deception to those who didn't understand the system well.

JollyGood

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

I didn't get the coins and the exchange doesn't answer my emails. I've no idea if I will get my coins back ever.

This was not the outcome any of us wanted to read. I was hoping the situation would have been resolved in your benefit by now but sadly you are still left in the dark. At the moment it looks as though the chances of you having your coins back look very slim but stranger things have happened.

Quote from: MagicWind on October 24, 2023, 01:27:37 AM

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

The $6,000 is now worth ~$9,000... Undecided

I want to increase reward to 50% if anybody can contact this exchange owner

It is completely unfair on you, there should be no need for you to offer any money just to be able to get your funds returned. The Bitsar forum representative was last online 25 days ago therefore how much time will you give them before you create a flag?

Rikafip

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

Yep. It looks like everything stopped on October 1 st and more and more this situation looks like an exit scam to me. If I was you, at this point I would definitely create Type 3 flag as you waited enough.

Quote from: MagicWind on October 24, 2023, 01:27:37 AM

I want to increase reward to 50% if anybody can contact this exchange owner

yahoo62278 managed their signature campaign relatively recently so maybe he has some contact that could help you sort this situation.

coin-investor

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

The $6,000 is now worth ~$9,000... Undecided

I want to increase reward to 50% if anybody can contact this exchange owner

I wonder how long are you going to wait before you marked it scam, next month the price could go higher and the reward is increase, since you posted here in the scam section you should follow the right format, you're like begging for your money, all their accounts are unattended this is a bad sign, they could be are freezing big withdrawals and will do an exit scam.
Anyway I wish you success in reaching out to the owners of Bitsar, there's a possibility that they've received your emails but choose to ignore it.

holydarkness

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

Quote from: holydarkness on October 23, 2023, 05:51:16 AM

Agree with JG above, OP wasn't active for a while, and it'll be much appreciated if OP can update us with this case so we can move forward with the best decision. OP's last activity was about four days ago. Hopefully the transaction went through.

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

[...]

Their live chat is not... accessible. Since my PM was ineffective because they're not online for a while, I tried to send them an email. I know it's a long shot, given your email was not responded, but I guess it's better than nothing. Let's see if we can manage to reach them.

robelneo

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Quote from: MagicWind on October 24, 2023, 01:27:37 AM

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

The $6,000 is now worth ~$9,000... Undecided

I want to increase reward to 50% if anybody can contact this exchange owner

I don't know if someone here can help you it's your decision to increase the reward but I prefer or would suggest creating a flag against Bitsar and asking DTs to tag the account and preferably change the title where you include the word scam and take out the reward offer.

Based on our experiences those accused tend to address issues if they see their platform being accused of scam.

MagicWind

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Quote from: JollyGood on October 22, 2023, 07:46:42 PM

Though the thread is five days old, it has now been seven days since the OP claimed the incident took place. What is going on when a customer wants to make a withdrawal but is not being given a straight explanation as to why his request is stuck at pending for a week:

https://i.ibb.co/NWNT5bM/bs1.png

The OP should post an update either stating he received his funds or he is still waiting. That way he can be advised accordingly.

I didn't get the coins and the exchange doesn't answer my emails. I've no idea if I will get my coins back ever.

Quote from: holydarkness on October 23, 2023, 05:51:16 AM

Quote from: robelneo on October 22, 2023, 06:55:46 PM

If there's still no response in the coming weeks and they have no activity on all their social media accounts OP could then create a flag for Bitsar and ask for community support this is to warn people about the status of this exchange.

https://bitcointalk.org/index.php?action=trust;addflag=3561501

Agree with JG above, OP wasn't active for a while, and it'll be much appreciated if OP can update us with this case so we can move forward with the best decision. OP's last activity was about four days ago. Hopefully the transaction went through.

It's like the exchange was abandoned by the owner. Bitsar doesn't update the social media or login on the Bitcointalk forum.

The $6,000 is now worth ~$9,000... Undecided

I want to increase reward to 50% if anybody can contact this exchange owner

holydarkness

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Yes, I'm an asshole

Quote from: robelneo on October 22, 2023, 06:55:46 PM

If there's still no response in the coming weeks and they have no activity on all their social media accounts OP could then create a flag for Bitsar and ask for community support this is to warn people about the status of this exchange.

https://bitcointalk.org/index.php?action=trust;addflag=3561501

Agree with JG above, OP wasn't active for a while, and it'll be much appreciated if OP can update us with this case so we can move forward with the best decision. OP's last activity was about four days ago. Hopefully the transaction went through.

JollyGood

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Though the thread is five days old, it has now been seven days since the OP claimed the incident took place. What is going on when a customer wants to make a withdrawal but is not being given a straight explanation as to why his request is stuck at pending for a week:

The OP should post an update either stating he received his funds or he is still waiting. That way he can be advised accordingly.

robelneo

legendary

Activity: 3416

Merit: 1225

If there's still no response in the coming weeks and they have no activity on all their social media accounts OP could then create a flag for Bitsar and ask for community support this is to warn people about the status of this exchange.

https://bitcointalk.org/index.php?action=trust;addflag=3561501

suzanne5223

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Quote from: holydarkness on October 21, 2023, 06:56:21 AM

Quote from: suzanne5223 on October 20, 2023, 06:14:14 PM

Quote from: ?? on ??

Quote from: suzanne5223 on October 18, 2023, 11:51:23 AM

I checked the exchange one of the red flags I see is there's no support. You shouldn't have used a no-KYC exchange that didn't provide social or telegram you can reach out to them if you have an issue.

This exchange has social networks, you should better check the information:

I am talking about the things I found on their website cause I don't know much about the information provided about the exchange in your thread and if you also check their website you'll see that what they have there is only their email.

Umm... which website were you use to access their platform? I looked into it earlier today and their social media are listed on it, telegram, twitter, umm... X, and facebook?

FB: https://www.facebook.com/bitsarexchange
TG: https://t.me/Bitsarexchange
X: https://twitter.com/Bitsar_Exchange

The exact website you have the screenshot. The social media link was not clickable the last time I checked before your message and I believe the OP was experiencing the same thing which is why he said "Offer 30% to anybody who can contact this exchange owner to get my coins "unstuck""

holydarkness

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Quote from: suzanne5223 on October 20, 2023, 06:14:14 PM

Quote from: ?? on ??

Quote from: suzanne5223 on October 18, 2023, 11:51:23 AM

I checked the exchange one of the red flags I see is there's no support. You shouldn't have used a no-KYC exchange that didn't provide social or telegram you can reach out to them if you have an issue.

This exchange has social networks, you should better check the information:

I am talking about the things I found on their website cause I don't know much about the information provided about the exchange in your thread and if you also check their website you'll see that what they have there is only their email.

Umm... which website were you use to access their platform? I looked into it earlier today and their social media are listed on it, telegram, twitter, umm... X, and facebook?

FB: https://www.facebook.com/bitsarexchange
TG: https://t.me/Bitsarexchange
X: https://twitter.com/Bitsar_Exchange

suzanne5223

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Quote from: ?? on ??

Quote from: suzanne5223 on October 18, 2023, 11:51:23 AM

I checked the exchange one of the red flags I see is there's no support. You shouldn't have used a no-KYC exchange that didn't provide social or telegram you can reach out to them if you have an issue.

This exchange has social networks, you should better check the information:

I am talking about the things I found on their website cause I don't know much about the information provided about the exchange in your thread and if you also check their website you'll see that what they have there is only their email.

Saisher

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Quote from: MagicWind on October 19, 2023, 09:31:45 AM

The owner doesn't post on his Twitter/Telegram last time on September. No answer to the emails. No answer on the forum. What can I think? He is gone with the money.

That's a big warning sign, these are the two popular channels where the administrators of any platforms will announce updates from time to time and updates should not take a month, email support is very important, they either ignore it or they exit scam, I always check for latest updates on social media and there channel if you can not contact them, then it's possible they are on exit scam that's what scammers do they cease their support and stop updating their social media account.
With your bad experience, people should stop using their platform until this is resolved.

_BlackStar

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Quote from: MagicWind on October 19, 2023, 09:31:45 AM

The owner doesn't post on his Twitter/Telegram last time on September. No answer to the emails. No answer on the forum. What can I think? He is gone with the money.

The chances are like that - so anyone should stay away from them if they don't want to experience the same case. I hope you will get good news soon and get back your money.

But wait -have you also tried contacting them via the 24-hour online customer service system? They have that service too - so give it a try.

I think we need to warn people to stay away for a while until they solved out what the problem is.

aioc

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Quote from: Rikafip on October 19, 2023, 08:42:20 AM

Quote from: MagicWind on October 18, 2023, 03:53:53 AM

Offer 30% to anybody who can contact this exchange owner to get my coins "unstuck"[/i]

Beware of the scammers who may want to ask you for money in advance to "get" your money out.

I hope OP will get his money, he should not post an offer for recovery of his money, the community is more than willing to help him recover his funds by giving him suggestions and finding ways to resolve the issue, this will only invite people to scam you.

There's a possibility that one of their staff could see your posts and facilitate your withdrawal, so they get A portion of your money and are not tagged, you deserve your money nothing less if you want to give rewards for help don't specify the amount or it should not be 30%.
By posting this issue here you are helping people to think twice before trading here, if they want to keep their good reputation then they should process your withdrawal.

holydarkness

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Quote from: Solosanz on October 19, 2023, 09:58:30 AM

[...] Although no one seems have a way to get in touch with the Bitsar's internal team, but I will give a negative feedback and hope there's a good news.

I sent them a PM yesterday, inviting them to this case. They've not going online for a while, so there's a huge chance they won't notice my PM [though the default setting of the forum should send a notification email when someone sent us a PM], but when they're coming back online and don't bother clearing issues here [and suppose OP's transaction still stuck at this current state], well... for OP's sake, let's hope we don't have come to that situation.

Solosanz

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Quote from: MagicWind on October 19, 2023, 09:31:45 AM

It can't withdraw my coins.... forever it's "pending" state

I think it's clear enough to see if Bitsar didn't processing the withdrawal, to be honest it looks strange where they not complete it for 3 days when they're an instant exchange. Although no one seems have a way to get in touch with the Bitsar's internal team, but I will give a negative feedback and hope there's a good news.

Topic: $6,000 Stuck on Bitsar.com Exchange. Offering 30% reward for recovery (Read 511 times)