The weekly rewards are becoming low since I am no longer betting, so sometimes the weekly reward gets smaller than the minimum withdrawal. Although it is now ok since I got a large enough monthly reward.
Here's the transaction hash for the burning of my rewards: bb7620043cc1b054ade8a33bfa09bb7b689553931e52fb69bb9785e243d94055
Topic: 6840 euros missing because of a mistake from Stake.com (Read 473 times)
You gotta pick your battles. You picked a bad one.
I agree, but I don't think of it myself as a battle, I'll just be burning my weekly rewards once a week and post it here, that's it, I won't do anything else.
I also have another Stake account, on which I get more rewards, so I'll be burning those as well. If this is against their rules to have 2 accounts, that's another reason for them to close both of my accounts.
Move on bro
I believe that your case is genuine but that isn't enough. [...] Nothing can be done here. Sorry.
I believe that your case is genuine but that isn't enough. [...] Nothing can be done here. Sorry.
I understand, no problem, thank you for the kind words anyway:)
I've lost access to my first account due to incorrect email address.
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
Move on broI guess you have a case sort of. Im having a hard time buying your new story though. You were pretty explicit in your first version of events:
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
I believe that your case is genuine but that isn't enough. There's no conclusive evidence. Only stake has it.
They definitely have a time log(exact time of when your bet got declined) and info on stream delay(like how many seconds of delay). These two facts when combined can prove or disprove your claim. And we have no way to corroborate this info either, if they choose to provide it to disprove your claim.
Nothing can be done here. Sorry.
Unless Stake decides to be generous. Which has happened before.
I've lost access to my first account due to incorrect email address.
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
I guess you have a case sort of. Im having a hard time buying your new story though. You were pretty explicit in your first version of events:
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
They should be the ones telling you this, not me. So it sucks they're just blowing you off, but there is no issue, the bet was clearly rejected before the outcome was determined.
What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3- Edit: 08-09-22 (to assess that the bets were not rejected immediately) I see my bet debited from my balance, the chips taken into account on the table after bets were closed, and the ball make a few rounds
4-I see a message saying "your bet has been rejected"
5-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
6-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
7-I go to another live roulette, make the same bet, bets accepted, and lose.
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3- Edit: 08-09-22 (to assess that the bets were not rejected immediately) I see my bet debited from my balance, the chips taken into account on the table after bets were closed, and the ball make a few rounds
4-I see a message saying "your bet has been rejected"
5-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
6-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
7-I go to another live roulette, make the same bet, bets accepted, and lose.
Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
I don't think they will care that you sent $5 to an unusable address.
You gotta pick your battles. You picked a bad one.
I've lost access to my first account due to incorrect email address.
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
I guess you have a case sort of. Im having a hard time buying your new story though. You were pretty explicit in your first version of events:
I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.
Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e
abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01
So they might want to close my account rather than waste this money.
As much as I sympathise with the OP, unless I am missing something obvious it seems you captured the situation appropriately. If the bet was cancelled or rejected almost as soon as it was placed but it was definitely cancelled before the result was known, then the OP really does not have a case.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If you think I don't have a case unless I get to prove that the provider knew the result before cancelling the bets, fine.
Although I disagree with this, and I got to prove that my bets were placed on time after deposit legitimately, that I have been given false reasons as to why they were rejected, and that there is some reasonable doubt that the bets could have been possibly rejected after result.
But what's for sure is I did not say the bet was cancelled as soon as it was placed. Someone else said it in the comments above. The chips were taken into account on the screen and debited from my balance. It is only after a few rounds of the ball that the bets were rejected. To avoid any confusion I am editing my first post to include this information.
If the bet was rejected before "no more bets", nothing else matters. Doesn't matter why they rejected it, doesn't matter if they tell you why it was rejected or not, doesn't matter what the outcome was, doesn't matter if you saw your balance go up and down, etc... You attempted to make a bet, the bet was rejected. There was no bet.
Precisely no, the bets were rejected after bets were closed, a few rounds of the ball after "no more bets". Just edited my original post to include this information.
I guess you have a case sort of. Im having a hard time buying your new story though. You were pretty explicit in your first version of events:
What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
4-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
5-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
6-I go to another live roulette, make the same bet, bets accepted, and lose.
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
4-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
5-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
6-I go to another live roulette, make the same bet, bets accepted, and lose.
As much as I sympathise with the OP, unless I am missing something obvious it seems you captured the situation appropriately. If the bet was cancelled or rejected almost as soon as it was placed but it was definitely cancelled before the result was known, then the OP really does not have a case.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If you think I don't have a case unless I get to prove that the provider knew the result before cancelling the bets, fine.
Although I disagree with this, and I got to prove that my bets were placed on time after deposit legitimately, that I have been given false reasons as to why they were rejected, and that there is some reasonable doubt that the bets could have been possibly rejected after result.
But what's for sure is I did not say the bet was cancelled as soon as it was placed. Someone else said it in the comments above. The chips were taken into account on the screen and debited from my balance. It is only after a few rounds of the ball that the bets were rejected. To avoid any confusion I am editing my first post to include this information.
If the bet was rejected before "no more bets", nothing else matters. Doesn't matter why they rejected it, doesn't matter if they tell you why it was rejected or not, doesn't matter what the outcome was, doesn't matter if you saw your balance go up and down, etc... You attempted to make a bet, the bet was rejected. There was no bet.
Precisely no, the bets were rejected after bets were closed, a few rounds of the ball after "no more bets". Just edited my original post to include this information.
As much as I sympathise with the OP, unless I am missing something obvious it seems you captured the situation appropriately. If the bet was cancelled or rejected almost as soon as it was placed but it was definitely cancelled before the result was known, then the OP really does not have a case.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If you think I don't have a case unless I get to prove that the provider knew the result before cancelling the bets, fine.
Although I disagree with this, and I got to prove that my bets were placed on time after deposit legitimately, that I have been given false reasons as to why they were rejected, and that there is some reasonable doubt that the bets could have been possibly rejected after result.
But what's for sure is I did not say the bet was cancelled as soon as it was placed. Someone else said it in the comments above. The chips were taken into account on the screen and debited from my balance. It is only after a few rounds of the ball that the bets were rejected. To avoid any confusion I am editing my first post to include this information.
If the bet was rejected before "no more bets", nothing else matters. Doesn't matter why they rejected it, doesn't matter if they tell you why it was rejected or not, doesn't matter what the outcome was, doesn't matter if you saw your balance go up and down, etc... You attempted to make a bet, the bet was rejected. There was no bet.
As much as I sympathise with the OP, unless I am missing something obvious it seems you captured the situation appropriately. If the bet was cancelled or rejected almost as soon as it was placed but it was definitely cancelled before the result was known, then the OP really does not have a case.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
If you think I don't have a case unless I get to prove that the provider knew the result before cancelling the bets, fine.
Although I disagree with this, and I got to prove that my bets were placed on time after deposit legitimately, that I have been given false reasons as to why they were rejected, and that there is some reasonable doubt that the bets could have been possibly rejected after result.
But what's for sure is I did not say the bet was cancelled as soon as it was placed. Someone else said it in the comments above. The chips were taken into account on the screen and debited from my balance. It is only after a few rounds of the ball that the bets were rejected. To avoid any confusion I am editing my first post to include this information.
As much as I sympathise with the OP, unless I am missing something obvious it seems you captured the situation appropriately. If the bet was cancelled or rejected almost as soon as it was placed but it was definitely cancelled before the result was known, then the OP really does not have a case.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
You said yourself the bet was rejected right away, before the outcome was determined.
Your bet was rejected, nothing else matters after that - since you didn't have a bet on the outcome.
If the OP is alleging there was some sort of fraud on part of the game providers then that is a separate matter entirely and am not sure how he will be able to prove the game providers knew the result before the bet was placed.
Alright, but it's only a matter of trust. I only play live games because I don't want to trust. I can see the video uninterrupted, and I can bet on any numbers I want. If they can decide what bets are accepted and what bets not, then I have to trust. That's the point I'm trying to make.
It's not that obvious to me, especially when they give bogus claims on why the bets were rejected.
It's not that obvious to me, especially when they give bogus claims on why the bets were rejected.
You said yourself the bet was rejected right away, before the outcome was determined.
Quote
What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
Your bet was rejected, nothing else matters after that - since you didn't have a bet on the outcome.
I went though OP's post again. A delay of 3~5 seconds would be sufficient to reject a winning bet in this case. It's not possible to observe a delay of this magnitude through operator's response to live chat. And it also depends on the game provider.
It could be a good debate. But without any supporting evidences it's just word and mouth between you, me and others. Without any supporting document it's impossible to prove. 
I went though OP's post again. A delay of 3~5 seconds would be sufficient to reject a winning bet in this case. It's not possible to observe a delay of this magnitude through operator's response to live chat. And it also depends on the game provider.
It could be a good debate. But without any supporting evidences it's just word and mouth between you, me and others. Without any supporting document it's impossible to prove. Quote
Maybe someone can test this theory in a conclusive manner.
Who have time to ring the bell? Quote
I see a message saying "your bet has been rejected"
Seems like an act of dishonest game provider since they know the result beforehand(before you i.e.)
In live roulette there could be an argument that they delay the streaming and change the result but it will be unlikely and hardly possibly in the short period of time. When you chat with them on the table you will understand it's almost instant.
I went though OP's post again. A delay of 3~5 seconds would be sufficient to reject a winning bet in this case. It's not possible to observe a delay of this magnitude through operator's response to live chat. And it also depends on the game provider.
OP did mention the game provider in his post (Hippodrome Live roulette). Maybe someone can test this theory in a conclusive manner.
Quote
I see a message saying "your bet has been rejected"
Seems like an act of dishonest game provider since they know the result beforehand(before you i.e.)
In live roulette there could be an argument that they delay the streaming and change the result but it will be unlikely and hardly possibly in the short period of time. When you chat with them on the table you will understand it's almost instant.
Quote
I see a message saying "your bet has been rejected"
Seems like an act of dishonest game provider since they know the result beforehand(before you i.e.) and can reject/accept bet as they will(what can you do, file a lawsuit? lol). Include the name of the provider, might add some context.
Edit: I checked the transaction and the confirmation indeed takes place at 0930 UTC in block #747632
Too bad they won't reject the bet after you lost, right ? 
Obviously the bet was rejected before the result.
Alright, but it's only a matter of trust. I only play live games because I don't want to trust. I can see the video uninterrupted, and I can bet on any numbers I want. If they can decide what bets are accepted and what bets not, then I have to trust. That's the point I'm trying to make.
It's not that obvious to me, especially when they give bogus claims on why the bets were rejected.
You said yourself the bet was rejected right away, before the outcome was determined.
Quote
What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
Your bet was rejected, nothing else matters after that - since you didn't have a bet on the outcome.
Obviously the bet was rejected before the result.
Alright, but it's only a matter of trust. I only play live games because I don't want to trust. I can see the video uninterrupted, and I can bet on any numbers I want. If they can decide what bets are accepted and what bets not, then I have to trust. That's the point I'm trying to make.
It's not that obvious to me, especially when they give bogus claims on why the bets were rejected.
3-I see a message saying "your bet has been rejected"
Obviously the bet was rejected before the result. Stake does not have any clue that it was supposed to be on the 32. Furthermore in live roulettes it's the game provider who decides win or lose, in other words everything related to the table you are in decided by the provider of the roulettes table. Stake or any other casino are just using their API and storing the data of their clients (in this case it's you) to pay your winnings or take money from your loss. What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
4-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
5-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
6-I go to another live roulette, make the same bet, bets accepted, and lose.
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3-I see a message saying "your bet has been rejected"
4-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
5-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
6-I go to another live roulette, make the same bet, bets accepted, and lose.
If the bet is rejected then there's no action, it really doesn't matter why it was rejected.
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