Topic: A new poll for product warranties Bitmain (Read 2705 times)
I turn to people who have not yet voted, please Rated
so that we do with the PCB faulty,? the throw? and we expect that fail as well as other left without miner?
If out of warranty you talk nice to bitmain, and ask them how much to send in for another. And if they are out you don't have a ton of options you have to turn to 3rd party options.
You can sell it, buy a new one from a 3rd party. Is that great? No... but you are not going to get a coupon for a broken PCB. Just look at S7 refunds they are not into coupons at the moment. And they just never have bought old gear back.
Just ask for warranty and send them the faulty board in.
so that we do with the PCB faulty,? the throw? and we expect that fail as well as other left without miner?
there are many users with pcb s5 fails, then they could sell to these users and make profit
"many users" = not many users out of 10,000s of S5s sold.
Also it was mentioned a faulty one. So it would be a crapshoot. Bitmain might get something that is junk and would take more money to repair then it's worth.
Bitmain is not going to go to a model you ship them old parts and they pay or give compensation. Dogie is right about small overall Also keep in mind when they mad them they did it in MASS quanity so the price they paid might be quite a bit less then you would want for a pcb anyways.
If they felt there was a big need they would produce them again. That is just how it works.
there are many users with pcb s5 fails, then they could sell to these users and make profit
"many users" = not many users out of 10,000s of S5s sold.
there are many users with pcb s5 fails, then they could sell to these users and make profit
I'm selling my S5, and I asked bitmain I send them the PCB faulty, for a coupon for S7. to me the pcb do not need any more.I am awaiting response from them.
It's the weekend so communication is not very big. But they have never dealt coupons before for sending in parts. I highly doubt they start now.
You have to remember they are a business. If something cost's them more then it's worth they chances are won't do it. They don't want S5's in their data centers they sold a lot of used ones to make room for other miners and make a profit.
I'm selling my S5, and I asked bitmain I send them the PCB faulty, for a coupon for S7. to me the pcb do not need any more.I am awaiting response from them.
Yeah increase the warranty so prices go even higher, great idea 
It is true they will not eat the cost of it. Anything extra will be paid for. They are a buisness and they want to make max profit.
Just like idea of photo proof of bad parts. If they did that BM will jack up price to cover it. But I think it's safe to say they will make people send parts to them unless you buy part and are out of warranty.
Yeah increase the warranty so prices go even higher, great idea
What do you mean?
do not respond to emails
If your emails are anything like your posts in this thread, I can understand why. They probably give you an answer, you say "no" and then send them another 6 emails.
It would not surprise me either. The customer is always right is no longer what most business's use. Some customers cost to much to retain so as a bushiness they don't want everyone in many cases. Even companies as big as Amazon if you are a customer who causes more trouble/returns then your worth they do close some accounts.
Also it is a Holiday in China. So getting a email right now is pretty lucky. For most part until after holiday most emails will not get answered. And chances are there will be a backlog where it is a day or two of catch up.
do not respond to emails
If your emails are anything like your posts in this thread, I can understand why. They probably give you an answer, you say "no" and then send them another 6 emails.
at least give the possibility to customers who bought the S5 can buy spare parts., do not give even a coupon for remedy,
do not respond to emails
do not respond to emails
We can not know those numbers because we don`t know how many devices are sold in total. But from my conclusion Bitmain sold highest number of devices to general public unlike other companies. They have chosen that way and now because of lack of knowledge and low quality components they have angry customers. They are doing what they can to make things right but at the end they are for profit company and they will not do anything to compromise their profit. We can be angry, disapointed and with losess but they were and are still only company that is willing to sell their devices to general public.
how many pcb sp20 have burned?
how many pcb bitmain were burned?
and how many of the other company (I forget the name) were burned?
I always hear talk about problems with products bitmain,
or hardware problems, or you burn the PCB, or the controller does not work anymore
how many pcb bitmain were burned?
and how many of the other company (I forget the name) were burned?
I always hear talk about problems with products bitmain,
or hardware problems, or you burn the PCB, or the controller does not work anymore
sure, I know that all 3 companies give 90 days, in fact is wrong.
have you ever wondered why bitmain like many Chinese only give 90 days warranty? do you really think that Chinese policy? in everything you buy of any material guarantee is 24 months or 12 months. 90 days does not exist in any part of the world.
All 3 companies that sell to the public have a 90 day warranty, including Spondoolies.
You saw the photo of the PCB? as you think
You saw the photo of the PCB? as it seems?
according to your experience that definitely have much more knowledge than me, can you tell me what pcb seeing this? what can be the harm?
You saw the photo of the PCB? as it seems?
according to your experience that definitely have much more knowledge than me, can you tell me what pcb seeing this? what can be the harm?
I never mentioned I had more knowledge. I just said your argument would have more power if you stuck to something that is fact, not a made up number or generalize on all chips with zero proof.
I can not touch or do anything to PCB through a picture. So I cannot really tell you much about it. It really would need to be sent in somewhere, unless obvious reason is visible in picture.
I'm not saying I'm all knowing. Or that you having bad luck does not suck. Just that you should use facts.
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