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Topic: A word of warning before playing on BitStarz casino (Read 510 times)

legendary
Activity: 2534
Merit: 1338
They just asked you to submit your KYC details? Simple as that?

What are the other things they told you about the specific violation that is written on their Terms and Conditions?

I'm totally good if KYC will be asked to me if it's about big winnings but the site should explain clearly to me the case I got involved in.
Sending your personal information to someone that you do not know on the Internet is never a small or a simple thing, also this casino as described by the OP does not really have a good reputation, something that even the quickest search in the forum could have told us so you could avoid playing there, in that case sending your personal information is even harder as who is going to trust that those people are not going to sell that information on the black markets?
https://bitcointalksearch.org/topic/bitstarz-is-a-scam-do-not-deposit-a-dime-40000-stolen-5184266
https://bitcointalksearch.org/topic/bitstarzcom-scam-2800-stolen-on-bitcoin-casino-2449268

These are just few of the links showing off some issues about BitStarz casino and when it comes to Kyc or documentations even on legit platforms
I cant really be that just to confident no sharing these things online.We know the risk and I cant just simply let it pass.
Exactly, even sending your documents to a platform that has a good reputation is a difficult decision to make as we know that once you send your documents you have no control over them and the only thing that is necessary is for a corrupt person get access to your documents and then your documents will be on the black markets, and sometimes that is not even necessary, after all we know that hackers could get access to those documents as well, but when it comes to a site with a bad reputation sending your documents is simply a bad idea that no one should consider to do.
hero member
Activity: 2884
Merit: 659
They just asked you to submit your KYC details? Simple as that?

What are the other things they told you about the specific violation that is written on their Terms and Conditions?

I'm totally good if KYC will be asked to me if it's about big winnings but the site should explain clearly to me the case I got involved in.
Sending your personal information to someone that you do not know on the Internet is never a small or a simple thing, also this casino as described by the OP does not really have a good reputation, something that even the quickest search in the forum could have told us so you could avoid playing there, in that case sending your personal information is even harder as who is going to trust that those people are not going to sell that information on the black markets?
https://bitcointalksearch.org/topic/bitstarz-is-a-scam-do-not-deposit-a-dime-40000-stolen-5184266
https://bitcointalksearch.org/topic/bitstarzcom-scam-2800-stolen-on-bitcoin-casino-2449268

These are just few of the links showing off some issues about BitStarz casino and when it comes to Kyc or documentations even on legit platforms
I cant really be that just to confident no sharing these things online.We know the risk and I cant just simply let it pass.
legendary
Activity: 2534
Merit: 1338
They just asked you to submit your KYC details? Simple as that?

What are the other things they told you about the specific violation that is written on their Terms and Conditions?

I'm totally good if KYC will be asked to me if it's about big winnings but the site should explain clearly to me the case I got involved in.
Sending your personal information to someone that you do not know on the Internet is never a small or a simple thing, also this casino as described by the OP does not really have a good reputation, something that even the quickest search in the forum could have told us so you could avoid playing there, in that case sending your personal information is even harder as who is going to trust that those people are not going to sell that information on the black markets?
tyz
legendary
Activity: 3346
Merit: 1530
I can confirm this in part from my own experience. I used to refer new members for Bitstarz. Some of the members I knew personally and because they gave you free spins for signing up, I found a lot of people who wanted to try the casino. Most of them didn't win anything with the free spins or lost everything right away. But there were a few who had good winnings with the free spins and reached the payout limit. When they wanted to cash out, Bitstarz first asked for personal data (supposedly for security reasons). After that was supplied, they claimed there was irregular behavior with the account, etc. In the end, none of the users I know received their winnings. Since then, I am no longer active on the platform itself, nor do I promote it.
hero member
Activity: 1610
Merit: 507
thanks everyone for your replies. The whole thing really sucks. Just posted here as a record of my experience and also knowing that there was little else I could do about it!

You're all correct as well. I should have researched. Unfortunately, I naively accepted the results of a search made for 'trusted crypto casinos' and seeing bitstarz being highly recommended on whatever blog post I opened. I wish I had looked into it further and certainly know better. But, lesson learnt

I joined a different casino the next day which has amazing rake backs and very very luckily managed to win half the money lost on Bitstarz back. So, definitely softened the blow. Amazingly, I was able to withdraw the entire amount without issue!

Again, I just wanted to make a record of my experience so others can be warned but, thank you all for your comments and feedback Smiley
That is an experience for you to learn from your mistake if you realize your mistake so you do not get the same experience in the future.

If you already get the other gambling site and do not have a problem, especially with withdrawing, you can stay at that site but always remember that you should be careful to use your money.

So, congratulations to you because you can get the money that you already lost on Bitstarz before. It is better you take a break for a while and not continue playing gambling because your mind will think to recover the rest of the losses.
full member
Activity: 1834
Merit: 166
See you must read some real reveiw about the casino you want to deposit the funds first of all and if you find it legit then play there but hope you miss that part and was scammed and become another victim of that site and you just lost your 3 ETH and your claimed 26 ETH will never be credited in your account first of all.All the reviews are paid and you have to find accurately yourself.You should have been warned when they were asking weird terms to be fulfilled like KYC, address proof and personal photo on street which is really not acceptable so you must have taken a step back then.My personal suggestion if you want to experiment any new or old casino then you can deposit small funds and try to play with them as losing 3 ETH is great loss and costly lesson to be learned from your mistakes.But still you can be aware for future and let others also aware about them.
newbie
Activity: 3
Merit: 1
thanks everyone for your replies. The whole thing really sucks. Just posted here as a record of my experience and also knowing that there was little else I could do about it!

You're all correct as well. I should have researched. Unfortunately, I naively accepted the results of a search made for 'trusted crypto casinos' and seeing bitstarz being highly recommended on whatever blog post I opened. I wish I had looked into it further and certainly know better. But, lesson learnt

I joined a different casino the next day which has amazing rake backs and very very luckily managed to win half the money lost on Bitstarz back. So, definitely softened the blow. Amazingly, I was able to withdraw the entire amount without issue!

Again, I just wanted to make a record of my experience so others can be warned but, thank you all for your comments and feedback Smiley
hero member
Activity: 2520
Merit: 783
I see so many scam accusation about that casino here and I think thats enough proof for me that they are not good casino so better we should avoid this one since there are more good casino which we can choose.

Also before other newbie start to look for playground to play better if they search first the name of casino here since for sure they can get more information about the casinos here.
Casinos involved in cryptocurrency will always be found here so they should normalize searching it here first before doing any risky moves. And if there's a lot of red flag on a certain casino why even bother to risk just because you see something but that doesn't mean it's what it is. Some of them use it as a bait to gather more newbies then eventually scamming in the process.

Always put this in mind newbies, to always do your own research first.

There are casino which doesn't have any thread here but I will not recommend them to use since we don' have any feedback to read but if you are curious to know about it care to check this https://www.prnewswire.com/news-releases/25-best-bitcoin-gambling-sites-and-crypto-casinos-in-2021-301252459.html

That's why we always recommend for new players to stay at this forum since they can always check those accurate feedback from experience player.
member
Activity: 1120
Merit: 68
I agree that the site needs to be thoroughly researched before kyc under kyc they took all the information and later scammed. Next before participating in any site check it well explain your entries include the game date disadvantages and parts including your thoughts on how the game is going and what you cando next. A careful gambling journal doubles as a ledger and helps you calculate your winnings.
The problem is that some sites that will scam you are a wolf in sheep's clothing meaning that they know when to strike, they aren't content with a quick buck like their lowly counterpart because they tend to fatten the goose before doing anything. My advice to everyone is to question everything that they read online because anyone can lie to their teeth online.
hero member
Activity: 1610
Merit: 507
Judging from the deposit amount that OP made, he is a gambler who is used to playing with quite high amount but unfortunately the OP did not do research first to protect his money from this scam site, this is a lesson.

If he's really a gambler, then we should expect him to make research first.

He's a newbie that maybe got dragged by someone else on that site.

The majority of us here will not just deposit a high amount without doing some research. It's an obvious thing to do beforehand.
I doubt he is a new gambler because he says that he is playing on countless casinos and has never been asked for verification. That means he is familiar with what happened in the casino and he knows about verification for a gambler in the crypto casino.

After all, it already happens and we should take this as our lesson so we do not get the same experienced as him. Never use too big money for playing gambling if we can not afford the losses.
sr. member
Activity: 1414
Merit: 326
I agree that the site needs to be thoroughly researched before kyc under kyc they took all the information and later scammed. Next before participating in any site check it well explain your entries include the game date disadvantages and parts including your thoughts on how the game is going and what you cando next. A careful gambling journal doubles as a ledger and helps you calculate your winnings.
legendary
Activity: 2436
Merit: 1008
They just asked you to submit your KYC details? Simple as that?

What are the other things they told you about the specific violation that is written on their Terms and Conditions?

I'm totally good if KYC will be asked to me if it's about big winnings but the site should explain clearly to me the case I got involved in.
legendary
Activity: 2646
Merit: 1106
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
This reminds me of a similar case i've read back then, the user lost his winnings after going over the max bet requirements and this is why I never take any deposit bonuses on casinos.

then what about 2 eth again that the OP previously said has lost, is it not returned?
The first deposit isn't returned because he didn't took any bonuses and even admitted that he's purposely avoiding the bonuses. The issue only started during his second deposit where the bonus was automatically applied.
People doesn't know about these bonuses and all. It is also a reason, for this person it is not. I personally didn't know when I got into gambling. After reaching specific amount of wager my vault got small bonus. Later the support team informed that I've reached specific level and bonus and appreciation has been send to the vault. It is also the gamblers responsibility to know about it.
legendary
Activity: 2940
Merit: 1083
Judging from the deposit amount that OP made, he is a gambler who is used to playing with quite high amount but unfortunately the OP did not do research first to protect his money from this scam site, this is a lesson.

If he's really a gambler, then we should expect him to make research first.

He's a newbie that maybe got dragged by someone else on that site.

The majority of us here will not just deposit a high amount without doing some research. It's an obvious thing to do beforehand.
legendary
Activity: 2534
Merit: 1338
I don't want to do victim-blaming but why play on  BitStarz when there are existing scam accusations, since you are not interested in their bonus this is something that baffles us, if you have a good experience and encounter any problems and issues, there are reputable gambling sites that you can play, you save your time and effort in case you win because you are going to get your winnings if you are playing in a good gambling site.   
He is a newbie, he probably knew about the existence of the forum but did not saw the need to register here, it is my opinion that even if people are not really interested on being part of the community there is a huge incentive for people to create an account here as this is probably the best place to find out if the casino, exchange or coin in which you want to put some money is really a scam, and this way you will save yourself a lot of trouble and avoid what happened to the OP.
legendary
Activity: 3122
Merit: 1140
Always put this in mind newbies, to always do your own research first.

That's what other newbies don't do, to research first. The research will just be done after the scam.

But honestly, I don't take the reason that they are newbies why they fall on the trap. It should be a common sense to always DYOR before testing the site more especially when you are about to give your money there.

Imagine, 3 ETH then will just deposit to a site that easily? It's the same as just throwing money to unknown. Common sense is not use in that case.
This is a common mistake most newbies do. They just carelessly trust some casino that they stumble upon then starting to deposit because they were excited to play and it turns out it's a scam website then do their research. This is the best example of driven by their emotions that remove their capability to think properly.

We really can't blame them for being a noob in handling risk when it includes handling the money. A proof that he's a less experience users in the world of gambling and it will take quite some time, effort and money to get used to it. Doing your own research will be just casual in any day you explore a new site for gambling.
legendary
Activity: 3206
Merit: 1885
Metawin.com
This reminds me of a similar case i've read back then, the user lost his winnings after going over the max bet requirements and this is why I never take any deposit bonuses on casinos.

then what about 2 eth again that the OP previously said has lost, is it not returned?
The first deposit isn't returned because he didn't took any bonuses and even admitted that he's purposely avoiding the bonuses. The issue only started during his second deposit where the bonus was automatically applied.
copper member
Activity: 2324
Merit: 2142
Slots Enthusiast & Expert
This is one of the reasons why I absolutely hate bonuses in any sort of casino.
Yep, if the bonus is exploitable with multi account, you probably will be accused of abusing ToS.



Not only bitstarz, but the Dama N.V. operates a lot of casinos: https://dama-nv-casinos.com/
You probably want to avoid all of them since they have the same welcome bonus modus operandi.
sr. member
Activity: 1694
Merit: 268
Binance #SWGT dan CERTIK Audited
what the OP experience today is at least a lesson for those of us who are gambling on gambling sites, we really should check how reliable the site is to pay for its users, especially in large enough amounts like the OP got, I think the OP is a little lucky to be able to get back the eth that was deposited, because some scam sites even usually deactivate the users' accounts and don't want to return the money we have deposited to the site, the OP said previously had deposited a total of 3 eth and 1 eth was returned, then what about 2 eth again that the OP previously said has lost, is it not returned?
hero member
Activity: 2968
Merit: 572
Leading Crypto Sports Betting & Casino Platform
Those sets of verification that were asked of you were very funny. It is the first time that I've seen a casino asks for verification including the streets that you're walking/walked on. Well, they probably cannot think of anything and that's why they've added an odd requirement.
If you just did the research earlier on, you won't be ending up with that casino. They should have validated those wins you've made and it should be a fair win to you.
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