That's only part of the equation. You have design, production, administration, support etc
Maybe they can design it, but can they make it?
When it's made, can they manage the orders/shipping/payment etc?
When they fail, can they give the right support?
you want to say that you have a good support from Avalon and BFL?
Did I imply what you said? No
Getting one step done more or less right does not guarantee the others will be done right or at all. These steps are all separate and all important, necessary things that each and every company should be able to do, so, again, completing one step is no guarantee that the others will be completed and no guarantee for success.
To stay on topic, KNCMINER borked the ordering process, which is really not difficult to implement and that worries me about the administration/support bit. They're in early production stage, so we'll see what happens there.
they didn't mess up the ordering process, you just didnt like it. You wanted some realtime exact status and they just want to put down some rules and then go back and sort it out. same difference
you have to know people are going game any system put up.. how about those customers that placed like 8 different pre-orders in so they could sell them later one by one.. kncminer had to deal with these things and when they send out the next note it'll be pretty clear that had a handle of it from the start
I'm sorry, you're absolutely right. They had clearly indicated on their website that the pre-orders were in fact only a measure of interest. Then they perfectly clearly stated that your pre-orders were in fact cancelled so the real pre-orders could take place. Then they clearly told everyone who had pre-ordered that their pre-orders were in fact not in the order they thought they were but they were so chummy you could resell your pre-order number to get your final pre-order number, which was in fact not the real pre-order number.
You do realize the order process should be like "click on the order button and you're in the queue" right?