Accidentally sent btc to bsv address please help me

Stalker22

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Quote from: xranch on November 14, 2022, 03:01:38 PM

Did you ever recover said BTC? It looks like the transaction was made to recover it.

I fear this question will never be answered.
Macmacmac0020 hasn't been on the forum for a long time (more than two years) and probably abandoned his account for good.

JoyMarsha

sr. member

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Quote from: Macmacmac0020 on January 22, 2020, 07:25:53 AM

Im afraid maybe abra not give my btc

Follow the instructions given to you by forum members on how to recover your btc from Abra. You can't just conclude until you have reached out to their customer care on Reddit. Their response to your plead will determine your next line of action of recovering your btc from Abra

xranch

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Quote from: Macmacmac0020 on January 22, 2020, 08:24:41 AM

Ok i wait the abra reply to me maybe they dont want to give my btc because i read in their app if sent btc to other cryptocurrency i lose my money

Did you ever recover said BTC? It looks like the transaction was made to recover it.

Macmacmac0020

newbie

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I still not yet recover my btc so sad

guigui371

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C.D.P.E.M

Quote from: mocacinno on January 24, 2020, 02:17:27 AM

If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

~~
. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

Hey I found this online :
Source : https://bittrex.zendesk.com/hc/en-us/articles/115000961172-Bittrex-s-Deposit-Recovery-Policy

Quote

Bittrex will attempt to recover funds which fall under three scenarios.
Crosschain Deposits
Removed Wallet Token Recovery
Unsupported ERC20 Token Recovery

=> OK GOOD

Quote

Not all deposits can be recovered and the time frame of recovery is at our discretion.

Quote

Please allow up to 30 days for recovery once payment has been received and confirmed.

=> you mighgt need to pay upfront ??

Quote

Crosschain Deposit Recovery
Crosschain - A deposit of one coin to a different coins address is considered a crosschain deposit

Bittrex will only attempt to recover crosschain deposits that exceed $5000 at the time of deposit, within 7 days of the deposit and will charge a 0.1 BTC for this recovery. Recovering coins crosschain is an inherently dangerous and time consuming process.

Due to our new Crosschain Recovery System, the minimum requirement for crosschain recoveries is $3000 at the time of deposit for the following crosschain pairs:

BTC to BCH
BCH to BTC
BTC to USDT
USDT to BTC

=> they didn't list BTC to BSV !!
Also, their minimum might be $5000 because that pair isn't listed Shocked

And finally, they would charge 0.1BTC
Hopefully, you are in the $3000 threshold they just didn't update with the BSV possibilities

The article from their zensupport is 2 years old from August 04, 2017 09:21 things could have changed

Macmacmac0020

newbie

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Quote from: MancyZz on January 27, 2020, 02:22:52 PM

Quote from: Macmacmac0020 on January 22, 2020, 12:58:03 AM

Accidentally sent btc to bsv address please help me
Please help me to recover my btc please

are you sure? you can contact customer service of the exchange if you use the exchange. it difficult case because ussually in the wallet always write that "only send BSV to this address if you send another balance you will lose them" . for the right now you should calling the customer service or make ticket about this issue and i hope can fixed as soon as possible.

Thanks sir

Taskford

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Activity: 2520

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Quote from: Macmacmac0020 on January 27, 2020, 06:40:39 AM

Any updates sir?

Don't ask for updates here since no one can help you out since they are not the support of particular platform where you send your funds and better you follow up to the proper support so that you will be help and also ask their opinion about the situation so that you can get a clear inputs on what is currently going, Follow the advice given and you will be good.

MancyZz

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Quote from: Macmacmac0020 on January 22, 2020, 12:58:03 AM

Accidentally sent btc to bsv address please help me
Please help me to recover my btc please

are you sure? you can contact customer service of the exchange if you use the exchange. it difficult case because ussually in the wallet always write that "only send BSV to this address if you send another balance you will lose them" . for the right now you should calling the customer service or make ticket about this issue and i hope can fixed as soon as possible.

Macmacmac0020

newbie

Activity: 28

Merit: 1

Any updates sir?

Heisenberg_Hunter

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Heisenberg Design Services

Quote from: Macmacmac0020 on January 24, 2020, 02:48:55 AM

So this message is from abra ?

Yes I have copied the contents of the mail which I received. They are indeed saying the truth and they most probably don't have the private keys associated with your BSV wallet. So bittrex is your only option to recover the funds.

Quote from: Macmacmac0020 on January 24, 2020, 02:48:55 AM

They told me not recoverable

Check this

Quote from: Abra Support

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.

They are just trying it out and they aren't really sure if the funds are recoverable.

P.S @Macmacmac0020 Please pay attention before sending funds again to addresses and use a open source wallet like Electrum (for PC) and Mycelium (for Mobile) to store your funds in future instead of wallets like Abra, Blockchain.info and other web wallets.

mocacinno

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https://merel.mobi => buy facemasks with BTC/LTC

Quote from: Macmacmac0020 on January 24, 2020, 03:42:01 AM

--snip---

Oh abra can read this thread sir?

yes... They can. If they want to ask extra questions they can create a free account, if they just want to read these posts they can do so without registering an account.

Macmacmac0020

newbie

Activity: 28

Merit: 1

Quote from: mocacinno on January 24, 2020, 03:36:28 AM

Quote from: Macmacmac0020 on January 24, 2020, 03:21:52 AM

Can i say this message to abra support ?

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

I'd just send them a link to this thread instead... Since Heisenberg_Hunter has actually re-created your problem, they'll even be able to ask additional questions if they want to.

Oh abra can read this thread sir?

mocacinno

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https://merel.mobi => buy facemasks with BTC/LTC

Quote from: Macmacmac0020 on January 24, 2020, 03:21:52 AM

Can i say this message to abra support ?

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

I'd just send them a link to this thread instead... Since Heisenberg_Hunter has actually re-created your problem, they'll even be able to ask additional questions if they want to.

Macmacmac0020

newbie

Activity: 28

Merit: 1

Can i say this message to abra support ?

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

Macmacmac0020

newbie

Activity: 28

Merit: 1

Quote from: Heisenberg_Hunter on January 24, 2020, 02:20:52 AM

I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same.

Quote from: Abra Support

As you accidentally sent BTC to a BSV, our team is investigating.

Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.

Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.

Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.

So this message is from abra ? They told me not recoverable .

Macmacmac0020

newbie

Activity: 28

Merit: 1

Quote from: Heisenberg_Hunter on January 24, 2020, 02:20:52 AM

I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same.

Quote from: Abra Support

As you accidentally sent BTC to a BSV, our team is investigating.

Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.

Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.

Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.

@mocacinno Here is the further evidence to backup what the Abra team said were right

Quote from: https://support.abra.com/hc/en-us/articles/115003200412-Can-I-withdraw-cryptocurrency-from-the-Abra-app-

At this time, Abra only natively supports withdrawing to Bitcoin (BTC), Litecoin (LTC), and Bitcoin cash (BCH), Ethereum (ETH) addresses from the app. Meaning if you withdraw these cryptocurrencies you will incur a network fee from their network.

...snip...

Anytime a withdraw is done for an altcoin you will be charged a bitcoin network fee plus a Bittrex withdraw fee. As we do not natively support our altcoins at this time, they are still synthetic within the Abra app. When a withdraw is initiated for an altcoin the underlying currency is still bitcoin, thus you will be charged the bitcoin network fee. In the background, Abra is using Bittrex to exchange BTC for the altcoin you are withdrawing. Bittrex charges a withdrawal fee. Due to this, the Bittrex fee is passed to you the user.

...snip...

P.S @Macmacmac0020 ask the Abra Support Team for help and speak with Bittrex as mocacinno said since you have approximately sent $3500. Meanwhile I will just wait for the confirmation from Abra Engineering Team and see to that if it is of some help to you.

Thanks to all of u who help me if i recover my fund we will party party hehehe

Heisenberg_Hunter

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Activity: 1584

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Heisenberg Design Services

I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same.

Quote from: Abra Support

As you accidentally sent BTC to a BSV, our team is investigating.

Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.

Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.

Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.

@mocacinno Here is the further evidence to backup what the Abra team said were right

Quote from: https://support.abra.com/hc/en-us/articles/115003200412-Can-I-withdraw-cryptocurrency-from-the-Abra-app-

At this time, Abra only natively supports withdrawing to Bitcoin (BTC), Litecoin (LTC), and Bitcoin cash (BCH), Ethereum (ETH) addresses from the app. Meaning if you withdraw these cryptocurrencies you will incur a network fee from their network.

...snip...

Anytime a withdraw is done for an altcoin you will be charged a bitcoin network fee plus a Bittrex withdraw fee. As we do not natively support our altcoins at this time, they are still synthetic within the Abra app. When a withdraw is initiated for an altcoin the underlying currency is still bitcoin, thus you will be charged the bitcoin network fee. In the background, Abra is using Bittrex to exchange BTC for the altcoin you are withdrawing. Bittrex charges a withdrawal fee. Due to this, the Bittrex fee is passed to you the user.

...snip...

P.S @Macmacmac0020 ask the Abra Support Team for help and speak with Bittrex as mocacinno said since you have approximately sent $3500. Meanwhile I will just wait for the confirmation from Abra Engineering Team and see to that if it is of some help to you.

mocacinno

legendary

Activity: 3584

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https://merel.mobi => buy facemasks with BTC/LTC

Quote from: Macmacmac0020 on January 24, 2020, 01:43:44 AM

--snip--
Thaks u sir i try contact the bittrex but my english so bad so hard to communicate

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

Macmacmac0020

newbie

Activity: 28

Merit: 1

Quote from: mocacinno on January 24, 2020, 01:35:17 AM

Ah, I get it now...

Abra claims to be a non-custodial wallet (which is unverified), but only for BTC, LTC, BCH and ETH. For other coins they probably use bittrex's api, so for all other altcoins (except BTC, LTC, BCH and ETH), abra is a CUSTODIAL wallet.

IF what they're telling you is the truth, they are right and they cannot help you. However, there are 2 more things you can do:

Search Abra's TOS/FAQ/... take screenshots if you have to. Try to find out if they were clear upfront that they are only non-custodial for 4 coins, and they keep all other coins on an exchange. If they did not tell you in their FAQ, their TOS, on their website or in their app, you might be able to ask them to repay you, since you were using their product under the false assumption they were non-custodial for all altcoins, so by not telling you that they kept some of your funds on an exchange, it's a little bit their fault that you cannot recover your funds
Try contacting bittrex TOGETHER with abra's support, explain the situation (you sent BTC to a BSV address, not knowing your BSV private keys were not derived from the xprv generated by the recovery seed from abra, but instead they were generated trough an api with bittrex). Try to convince bittrex support to send you your BTC back. Do realise you'll need abra's support, since the deposit address was most probably generated using abra's api

Thaks u sir i try contact the bittrex but my english so bad so hard to communicate

mocacinno

legendary

Activity: 3584

Merit: 5243

https://merel.mobi => buy facemasks with BTC/LTC

Ah, I get it now...

Abra claims to be a non-custodial wallet (which is unverified), but only for BTC, LTC, BCH and ETH. For other coins they probably use bittrex's api, so for all other altcoins (except BTC, LTC, BCH and ETH), abra is a CUSTODIAL wallet.

IF what they're telling you is the truth, they are right and they cannot help you. However, there are 2 more things you can do:

Search Abra's TOS/FAQ/... take screenshots if you have to. Try to find out if they were clear upfront that they are only non-custodial for 4 coins, and they keep all other coins on an exchange. If they did not tell you in their FAQ, their TOS, on their website or in their app, you might be able to ask them to repay you, since you were using their product under the false assumption they were non-custodial for all altcoins, so by not telling you that they kept some of your funds on an exchange, it's a little bit their fault that you cannot recover your funds
Try contacting bittrex TOGETHER with abra's support, explain the situation (you sent BTC to a BSV address, not knowing your BSV private keys were not derived from the xprv generated by the recovery seed from abra, but instead they were generated trough an api with bittrex). Try to convince bittrex support to send you your BTC back. Do realise you'll need abra's support, since the deposit address was most probably generated using abra's api

Topic: Accidentally sent btc to bsv address please help me (Read 1076 times)