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Topic: Account Banned and $24000 In Winnings Withheld by NanoGames.io!!! Be Careful. (Read 293 times)

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sr. member
Activity: 686
Merit: 251
Content| Press Releases | Articles | Strategy
I'm genuinely surprised to see you talking about rules and moral high grounds here. Aren't you currently in prison? How exactly are you accessing the internet from jail? If you're already disregarding legal boundaries and your own commitments, perhaps it's better to focus on addressing your own issues before commenting on matters you clearly don't fully grasp. It's ironic and almost laughable for someone actively breaking rules to lecture others about them. I wonder if the authorities are aware of this behavior and the potentially dangerous activities you're conducting from behind bars!!

Quote

This brings us right to the same wall I am facing with my Shuffle issues.

I'm not 100% across yours, but from what I saw you were operating within the bounds of the affiliate system though?
They just decided with your affiliate guy that you had too sweet a deal.. But it was what they offered..

And that stuff was locked before you were KYC?
Regardless don't want to cross the issues and I don't think they're remotely comparable .

Ralph 100% broke rules as they are,  knew it when he was doing so, Or he would have been doing it on BC to begin with.
Has a history already with the site and seems like he was on his last chance.
They gave back depos.

I think they were more than fair to him

There's a big difference.
I don't agree with societies drug laws, And I don't really give a shit about their consequences. So I'm free to do what I want and live with it Smiley Do you hear me complaining?

If you want to break the rules that you have to live with the consequences.
Yours is being banned and you coin confiscated.
I don't want that so I don't do it 👍🏼


I see the infractions. 
I do not see how these infractions should justify them keeping his unrelated and fairly won balance. 

Those funds were not fraudulently accumulated. 
Just because you and  your friend reported him doesn't mean that the result of it was fair. 
They punished him for incidents in chat that should have resulted in his BALANCE being returned. But they kept that. 

That is messed up and you are basically advocating for this Jay.  Why ?  Feels like a personality conflict rather than an impartial perspective. 

Why are you so passionate about it? 

From a realistic perspective, this appears to be a case of abuse of the snitch system along with shady punishment by the Casino. 
It's not right to break the rules . But its worse to allow someone to break rules while they lose tons of money then suddenly enforce the rules when the guy gets ahead. 

That is bad. 
hero member
Activity: 868
Merit: 530
Let’s set the record straight. First, no Nanogames account was ever sold or bought. The chat screenshots they’re using don’t show any transaction, and the conversation ended when the person mentioned they didn’t have Telegram. Plus, they’re level 22, while the account in question is level 49—completely unrelated.

To further clarify, I’ve asked Nanogames to review my message logs with multiple users who asked me about selling Nanogames accounts. In every case, I gave a clear and direct 'no' because there’s absolutely no reason or benefit to buying such accounts. There’s no bonus or incentive tied to it, so it simply doesn’t make sense. I’ve even provided the usernames of the people I denied to help them verify this.

It’s strange how this only became an issue weeks later, after I had deposited, tipped, and played thousands of dollars, and conveniently right when I submitted a large withdrawal. This feels less like enforcing rules and more like avoiding a payout.
Another claim made by the site’s owner, who has repeatedly cited that I was 'warned many times' as the main reason for my ban. I’d like to know exactly when and where these supposed warnings occurred. Additionally, if I’ve breached the TOS 'many times,' I’d like to see evidence of those violations.

So it is true that you offered people to sell their account, but you did not bought any accounts. Right?
I suppose you are telling the truth. But when it comes from the casinos perspective, no matter if you say you did not bought any accounts or not, they would suspect you of account trading because you were offering people to sell their accounts to you. They might see that as attempt of buying account and they may consider as offense. Now put yourself into their shoes and try to understand what would you do if you were the casino owner. I am not sure about the other accusations because they haven't wrote anything here. But I would love to hear from their officials as well.
newbie
Activity: 12
Merit: 0
Firstly it was a simple yes or no question.

Please stop obfuscating the point.
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Activity: -
Merit: -
Let’s set the record straight. First, no Nanogames account was ever sold or bought. The chat screenshots they’re using don’t show any transaction, and the conversation ended when the person mentioned they didn’t have Telegram. Plus, they’re level 22, while the account in question is level 49—completely unrelated.

To further clarify, I’ve asked Nanogames to review my message logs with multiple users who asked me about selling Nanogames accounts. In every case, I gave a clear and direct 'no' because there’s absolutely no reason or benefit to buying such accounts. There’s no bonus or incentive tied to it, so it simply doesn’t make sense. I’ve even provided the usernames of the people I denied to help them verify this.

It’s strange how this only became an issue weeks later, after I had deposited, tipped, and played thousands of dollars, and conveniently right when I submitted a large withdrawal. This feels less like enforcing rules and more like avoiding a payout.
Another claim made by the site’s owner, who has repeatedly cited that I was 'warned many times' as the main reason for my ban. I’d like to know exactly when and where these supposed warnings occurred. Additionally, if I’ve breached the TOS 'many times,' I’d like to see evidence of those violations.

In contrast, I can provide evidence of at least two or more moderators making positive comments about me, acknowledging that I’ve been an important and respectful player in the community. I’ve never even been chat muted, something that’s fairly common for many players. My conduct on the platform has been consistently respectful and in line with the rules.

It’s incredibly frustrating to hear these vague accusations when the facts, behavior, and history I can back up tell a completely different story.

If you can Ralph, Just answer me this.

Do you believe that from your words in chat, would it be reasonable for someone to assume from this that you're buying accounts?

If not.  Why not?

If
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Activity: -
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Let me clear this up for you. Yes, I had one violation when I first started crypto gambling, and it happened on the very first site I played on. At the time, I genuinely didn’t realize I was doing anything wrong. When the issue came up, I didn’t deny anything—I was completely honest and upfront about the situation.

My account was blocked, I lost over 150+ reloads for six days,(my abused amount was less than one of my reload) and it was only unlocked after I passed KYC. This was resolved within a month, and since then, I’ve followed the rules without any warnings or bans.

What’s really alarming is that back in October, I reported someone impersonating me and provided their profile link. Instead of addressing it, the support team waited over a month and then banned me—coincidentally while I was processing a withdrawal—claiming both profiles had the same name.

On top of that, the chat screenshots they used against me were three weeks old and only show me discussing accounts, not buying or selling them. No transaction could have even happened because the person in the chat publicly stated their TG wasn’t working, to which I replied, 'all good.' This is beyond unfair and completely mishandled

Hahahah , what should I comment to something as silly as that. Would you mind sharing a screenshot of our nano interactions to see actually who sent what to who?? You only sent back to me cause you originally begged me. Also why don't you share the ss of our tips exchanges. Isn't that true that you haven't send anything back from the last 10 tips I have sent you and would always comment and beg again?

You don't even know what those numbers replicates on the screenshot so it's better to not comment on anything you are unaware of. Nanogames couldn't prove that I have any other account or alt cause I don't her. And are you trying to accuse mod of taking bribe from me and putting in wrong words?? Please provide evidence that shows anything you are saying is correct. Aren't you in jail right now for fraud and criminal activities?

 Cool
Quote
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.



This brings us right to the same wall I am facing with my Shuffle issues.

Yes, they are technically "allowed" to do these things.
Yes, they have created TOS that basically give them power to do anything they want
No, it doesn't mean we should continue to allow them to.
Yes, if enough people decide we as a community deserve better, things will change.

Everyone here who knows Ralph, knows he is a real player and not committing fraud or cheating any systems. He won and deserves his winnings.

The difference here is the arguement has just dramatically shifted from they're breaching what they write in the terms and conditions!
To we don't give a fuck what the rules are, we just want what we want regardless.

Sorry but doesn't work that way

Shit I'm impressed they gave him back the deposits. Call that a win and count yourself lucky ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

And no not everybody here knows him as that. Speak for yourself.

First time I spoke to Ralph he'd just asked for a send, which I did. Then he said they had blocked that account send it to him on his other account.
So I sent again.

He has 450 fkn alts from that count. He was never exonerated from anything, In fact he knows he's guilty as fk of affiliate system abuse. Begged smokes and probably paid her for her to put in a word and get it unblocked.
Now he's fkn embarrassed her in front of the others at nano.
From what I understand it, shows those alts and device IDs, support saying concurrent use of both accounts I'm going to assume he's from the same phone and he's just using different browsers or some shit lazy like that lol. There's not even a question of him multi-accounting and abusing affiliate systems. It's a fact.
No he wasn't buying and selling nano accounts. But he was facilitating the buying of BC accounts, which nano is almost a carbon copy of. Is it unreasonable for them to think that he would do the same type of shit with them? No
How I read that email is basically saying look we tried to give you a fkn chance we gave you more than fking one.
But you keep trying to screw us so FK off ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ And they have every right to. I would if I was in their position 100%

I wasn't talking about who sent more
I was speaking to the fact that you said to send it to one account and it got locked so you said send it to your other one
newbie
Activity: 12
Merit: 0
If you can Ralph, Just answer me this.

Do you believe that from your words in chat, would it be reasonable for someone to assume from this that you're buying accounts?

If not.  Why not?

Moreover, I see that the casino want to refund his deposits which is pretty good gesture from the casino. The player should know that not all casinos refund the deposits.

Right!?!
hero member
Activity: 868
Merit: 530
If you can Ralph, Just answer me this.

Do you believe that from your words in chat, would it be reasonable for someone to assume from this that you're buying accounts?

If not.  Why not?

If this is true, the casino have every right to accuse him of doing account trade. If he has been doing this in chat, I would believe he traded accounts already which casino accused. Moreover, I see that the casino want to refund his deposits which is pretty good gesture from the casino. The player should know that not all casinos refund the deposits. Some of them confiscate the deposit if they find out that you have been violating their rules.

We heard one sided story here. I am wondering if any of you are from Nanogames officials or you are just another player who plays in the same casino. I would love to hear from the Nanogames as well. I believe they would be able to share more details about this case.
newbie
Activity: 12
Merit: 0
If you can Ralph, Just answer me this.

Do you believe that from your words in chat, would it be reasonable for someone to assume from this that you're buying accounts?

If not.  Why not?



newbie
Activity: 12
Merit: 0
Hahahah , what should I comment to something as silly as that. Would you mind sharing a screenshot of our nano interactions to see actually who sent what to who?? You only sent back to me cause you originally begged me. Also why don't you share the ss of our tips exchanges. Isn't that true that you haven't send anything back from the last 10 tips I have sent you and would always comment and beg again?

You don't even know what those numbers replicates on the screenshot so it's better to not comment on anything you are unaware of. Nanogames couldn't prove that I have any other account or alt cause I don't her. And are you trying to accuse mod of taking bribe from me and putting in wrong words?? Please provide evidence that shows anything you are saying is correct. Aren't you in jail right now for fraud and criminal activities?

 Cool
Quote
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.



This brings us right to the same wall I am facing with my Shuffle issues.

Yes, they are technically "allowed" to do these things.
Yes, they have created TOS that basically give them power to do anything they want
No, it doesn't mean we should continue to allow them to.
Yes, if enough people decide we as a community deserve better, things will change.

Everyone here who knows Ralph, knows he is a real player and not committing fraud or cheating any systems. He won and deserves his winnings.

The difference here is the arguement has just dramatically shifted from they're breaching what they write in the terms and conditions!
To we don't give a fuck what the rules are, we just want what we want regardless.

Sorry but doesn't work that way

Shit I'm impressed they gave him back the deposits. Call that a win and count yourself lucky ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

And no not everybody here knows him as that. Speak for yourself.

First time I spoke to Ralph he'd just asked for a send, which I did. Then he said they had blocked that account send it to him on his other account.
So I sent again.

He has 450 fkn alts from that count. He was never exonerated from anything, In fact he knows he's guilty as fk of affiliate system abuse. Begged smokes and probably paid her for her to put in a word and get it unblocked.
Now he's fkn embarrassed her in front of the others at nano.
From what I understand it, shows those alts and device IDs, support saying concurrent use of both accounts I'm going to assume he's from the same phone and he's just using different browsers or some shit lazy like that lol. There's not even a question of him multi-accounting and abusing affiliate systems. It's a fact.
No he wasn't buying and selling nano accounts. But he was facilitating the buying of BC accounts, which nano is almost a carbon copy of. Is it unreasonable for them to think that he would do the same type of shit with them? No
How I read that email is basically saying look we tried to give you a fkn chance we gave you more than fking one.
But you keep trying to screw us so FK off ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ And they have every right to. I would if I was in their position 100%

I wasn't talking about who sent more
I was speaking to the fact that you said to send it to one account and it got locked so you said send it to your other one
newbie
Activity: 12
Merit: 0
I'm genuinely surprised to see you talking about rules and moral high grounds here. Aren't you currently in prison? How exactly are you accessing the internet from jail? If you're already disregarding legal boundaries and your own commitments, perhaps it's better to focus on addressing your own issues before commenting on matters you clearly don't fully grasp. It's ironic and almost laughable for someone actively breaking rules to lecture others about them. I wonder if the authorities are aware of this behavior and the potentially dangerous activities you're conducting from behind bars!!

Quote

This brings us right to the same wall I am facing with my Shuffle issues.

I'm not 100% across yours, but from what I saw you were operating within the bounds of the affiliate system though?
They just decided with your affiliate guy that you had too sweet a deal.. But it was what they offered..

And that stuff was locked before you were KYC?
Regardless don't want to cross the issues and I don't think they're remotely comparable .

Ralph 100% broke rules as they are,  knew it when he was doing so, Or he would have been doing it on BC to begin with.
Has a history already with the site and seems like he was on his last chance.
They gave back depos.

I think they were more than fair to him

There's a big difference.
I don't agree with societies drug laws, And I don't really give a shit about their consequences. So I'm free to do what I want and live with it Smiley Do you hear me complaining?

If you want to break the rules that you have to live with the consequences.
Yours is being banned and you coin confiscated.
I don't want that so I don't do it 👍🏼
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Activity: -
Merit: -
Hahahah , what should I comment to something as silly as that. Would you mind sharing a screenshot of our nano interactions to see actually who sent what to who?? You only sent back to me cause you originally begged me. Also why don't you share the ss of our tips exchanges. Isn't that true that you haven't send anything back from the last 10 tips I have sent you and would always comment and beg again?

You don't even know what those numbers replicates on the screenshot so it's better to not comment on anything you are unaware of. Nanogames couldn't prove that I have any other account or alt cause I don't her. And are you trying to accuse mod of taking bribe from me and putting in wrong words?? Please provide evidence that shows anything you are saying is correct. Aren't you in jail right now for fraud and criminal activities?

 Cool
Quote
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.



This brings us right to the same wall I am facing with my Shuffle issues.

Yes, they are technically "allowed" to do these things.
Yes, they have created TOS that basically give them power to do anything they want
No, it doesn't mean we should continue to allow them to.
Yes, if enough people decide we as a community deserve better, things will change.

Everyone here who knows Ralph, knows he is a real player and not committing fraud or cheating any systems. He won and deserves his winnings.

The difference here is the arguement has just dramatically shifted from they're breaching what they write in the terms and conditions!
To we don't give a fuck what the rules are, we just want what we want regardless.

Sorry but doesn't work that way

Shit I'm impressed they gave him back the deposits. Call that a win and count yourself lucky ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

And no not everybody here knows him as that. Speak for yourself.

First time I spoke to Ralph he'd just asked for a send, which I did. Then he said they had blocked that account send it to him on his other account.
So I sent again.

He has 450 fkn alts from that count. He was never exonerated from anything, In fact he knows he's guilty as fk of affiliate system abuse. Begged smokes and probably paid her for her to put in a word and get it unblocked.
Now he's fkn embarrassed her in front of the others at nano.
From what I understand it, shows those alts and device IDs, support saying concurrent use of both accounts I'm going to assume he's from the same phone and he's just using different browsers or some shit lazy like that lol. There's not even a question of him multi-accounting and abusing affiliate systems. It's a fact.
No he wasn't buying and selling nano accounts. But he was facilitating the buying of BC accounts, which nano is almost a carbon copy of. Is it unreasonable for them to think that he would do the same type of shit with them? No
How I read that email is basically saying look we tried to give you a fkn chance we gave you more than fking one.
But you keep trying to screw us so FK off ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ And they have every right to. I would if I was in their position 100%
?
Activity: -
Merit: -
I'm genuinely surprised to see you talking about rules and moral high grounds here. Aren't you currently in prison? How exactly are you accessing the internet from jail? If you're already disregarding legal boundaries and your own commitments, perhaps it's better to focus on addressing your own issues before commenting on matters you clearly don't fully grasp. It's ironic and almost laughable for someone actively breaking rules to lecture others about them. I wonder if the authorities are aware of this behavior and the potentially dangerous activities you're conducting from behind bars!!

Quote

This brings us right to the same wall I am facing with my Shuffle issues.

I'm not 100% across yours, but from what I saw you were operating within the bounds of the affiliate system though?
They just decided with your affiliate guy that you had too sweet a deal.. But it was what they offered..

And that stuff was locked before you were KYC?
Regardless don't want to cross the issues and I don't think they're remotely comparable .

Ralph 100% broke rules as they are,  knew it when he was doing so, Or he would have been doing it on BC to begin with.
Has a history already with the site and seems like he was on his last chance.
They gave back depos.

I think they were more than fair to him
newbie
Activity: 12
Merit: 0
They do however show that what he did in chat was vague at most and not a clear violation that would be valid to keep his money. Not at all .


"hey, do you want to sell your account?"
But DM me about it on another platform.

How, on God's green earth. Is that not enough to have reasonable grounds to suspect a player of breaching the terms to not buy/sell/trade accounts?

And yes I know that Ralph was doing it for a different site but using nano to communicate about it because he knows he would have been banned straight away on BC doing it.
So he took advantage of nano not being quite as rigorous but was mistaken once they were informed apparently.

And Jesus Christ Ralph does that say you had 450 alts or am I reading it wrong? Lol


Any free or popularly used VPN service would explain why 450 other accounts would be associated to the same IP.
An the 20 on the device?

[
- I have provided evidence showing the suspicious affiliates are connected to user "Goombas" from Canada

I had missed this bit before.
Did you rat out goombas trying to save your own ass? Lol

😱😱

And so he's using your device as well I guess?
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Activity: -
Merit: -
They do however show that what he did in chat was vague at most and not a clear violation that would be valid to keep his money. Not at all .


"hey, do you want to sell your account?"
But DM me about it on another platform.

How, on God's green earth. Is that not enough to have reasonable grounds to suspect a player of breaching the terms to not buy/sell/trade accounts?

And yes I know that Ralph was doing it for a different site but using nano to communicate about it because he knows he would have been banned straight away on BC doing it.
So he took advantage of nano not being quite as rigorous but was mistaken once they were informed apparently.

And Jesus Christ Ralph does that say you had 450 alts or am I reading it wrong? Lol


Any free or popularly used VPN service would explain why 450 other accounts would be associated to the same IP.
newbie
Activity: 12
Merit: 0
Quote

This brings us right to the same wall I am facing with my Shuffle issues.

I'm not 100% across yours, but from what I saw you were operating within the bounds of the affiliate system though?
They just decided with your affiliate guy that you had too sweet a deal.. But it was what they offered..

And that stuff was locked before you were KYC?
Regardless don't want to cross the issues and I don't think they're remotely comparable .

Ralph 100% broke rules as they are,  knew it when he was doing so, Or he would have been doing it on BC to begin with.
Has a history already with the site and seems like he was on his last chance.
They gave back depos.

I think they were more than fair to him
newbie
Activity: 12
Merit: 0
Quote
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.



This brings us right to the same wall I am facing with my Shuffle issues.

Yes, they are technically "allowed" to do these things.
Yes, they have created TOS that basically give them power to do anything they want
No, it doesn't mean we should continue to allow them to.
Yes, if enough people decide we as a community deserve better, things will change.

Everyone here who knows Ralph, knows he is a real player and not committing fraud or cheating any systems. He won and deserves his winnings.

The difference here is the arguement has just dramatically shifted from they're breaching what they write in the terms and conditions!
To we don't give a fuck what the rules are, we just want what we want regardless.

Sorry but doesn't work that way

Shit I'm impressed they gave him back the deposits. Call that a win and count yourself lucky ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

And no not everybody here knows him as that. Speak for yourself.

First time I spoke to Ralph he'd just asked for a send, which I did. Then he said they had blocked that account send it to him on his other account.
So I sent again.

He has 450 fkn alts from that count. He was never exonerated from anything, In fact he knows he's guilty as fk of affiliate system abuse. Begged smokes and probably paid her for her to put in a word and get it unblocked.
Now he's fkn embarrassed her in front of the others at nano.
From what I understand it, shows those alts and device IDs, support saying concurrent use of both accounts I'm going to assume he's from the same phone and he's just using different browsers or some shit lazy like that lol. There's not even a question of him multi-accounting and abusing affiliate systems. It's a fact.
No he wasn't buying and selling nano accounts. But he was facilitating the buying of BC accounts, which nano is almost a carbon copy of. Is it unreasonable for them to think that he would do the same type of shit with them? No
How I read that email is basically saying look we tried to give you a fkn chance we gave you more than fking one.
But you keep trying to screw us so FK off ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ And they have every right to. I would if I was in their position 100%
?
Activity: -
Merit: -
Quote
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.



This brings us right to the same wall I am facing with my Shuffle issues.

Yes, they are technically "allowed" to do these things.
Yes, they have created TOS that basically give them power to do anything they want
No, it doesn't mean we should continue to allow them to.
Yes, if enough people decide we as a community deserve better, things will change.

Everyone here who knows Ralph, knows he is a real player and not committing fraud or cheating any systems. He won and deserves his winnings.
newbie
Activity: 12
Merit: 0
 
They do however show that what he did in chat was vague at most and not a clear violation that would be valid to keep his money. Not at all .


"hey, do you want to sell your account?"
But DM me about it on another platform.

How, on God's green earth. Is that not enough to have reasonable grounds to suspect a player of breaching the terms to not buy/sell/trade accounts?

And yes I know that Ralph was doing it for a different site but using nano to communicate about it because he knows he would have been banned straight away on BC doing it.
So he took advantage of nano not being quite as rigorous but was mistaken once they were informed apparently.

And Jesus Christ Ralph does that say you had 450 alts or am I reading it wrong? Lol


newbie
Activity: 12
Merit: 0
Ok this is the part that makes me KNOW that NANO is in the wrong.

This is a direct quote from their terms of service pages as seen herehttps://nanogames.io/help/agreement.  

_________________________________________________
"6.2. We have the right to remove the chat room functionality or immediately terminate your Member Account and refund your account balance if you:

(a) make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity;
(b) make statements that are abusive, defamatory or harassing or insulting"
_________________________________________________
The list of reasons continues for a while but they say it there themselves. They will refund account balance to those who are removed because of chat rule violations.

The reasons they gave other than the broken chat rule were all determined to be forgiven when they previously let him back into his account.  
If this goes according to their own posted rules and terms they are supposed to return his balance, not just his deposit.  Otherwise, they should have to return all his deposits from the date of the first (resolved) infractions. That might be a bit more expensive than the winnings so it would be smart to just give the guy his money.  

They owe him that money.
Period.  

Here is a screen shot of their written terms about chat violations:

https://i.ibb.co/XZ68mH5/photo-2024-11-28-15-06-36.jpg

Regardless of how they feel about this man, they should return the funds that HE WON after being a long time player there.  It is beyond messed up that they banned him for old stuff only after he won.  




Or not...?

whoa how TF do we put a pic here... Lol

Guess I'll just copy paste instead




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4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.
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