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Topic: ¦¦¦ AltCoinBit.com ¦¦¦ ☞ New CryptoCurrency Exchange ☜ ¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦¦ - page 3. (Read 3140 times)

newbie
Activity: 56
Merit: 0
A small suggestion. After we click on "Withdraw", there is a message:

 
Quote
Payouts not confirmed within 24 hours we are deleted.

Someone might think, that the withdrawal balance will get deleted too.

Maybe better message would be something in the line of:

Quote
Payouts not confirmed within 24 hours are canceled and amount restored to your balance.

If the payment is not confirmed it is not charged to your account. Only at the time of the link click  is taken from the balance.
sr. member
Activity: 644
Merit: 272
A small suggestion. After we click on "Withdraw", there is a message:

 
Quote
Payouts not confirmed within 24 hours we are deleted.

Someone might think, that the withdrawal balance will get deleted too.

Maybe better message would be something in the line of:

Quote
Payouts not confirmed within 24 hours are canceled and amount restored to your balance.
newbie
Activity: 23
Merit: 0
Until AltiBitCoin will be penalized, when they paid attention to my case.

Hello, on 9-11-2017 I made a sale of NYC that I deposited on this platform, and I have all the vouchers, then I requested the withdrawal to another portfolio that is 12uC1cTcLkXxDKDb8o63NY2yNbTk3wVyzdA and until today has not yet entered the approximate value was 0.99084, which I do not know why you disappeared with the records, in these days when I made the sack it was pending, but the value and records disappeared, or the platform has some serious error or I was robbed by you, I need you to investigate where my bitcoin is, because I need it urgently, since I did not stop doing business with you, but I do not accept this situation because the money is mine, I remember that the box when you put the value, she did not repeat it in total anyway, he accepted the withdrawal and I sent the request proving the service that this is here Thanks for your looting, sopchs To complete your surveys, click the link below: https://altcoinbit.com/user/withdraw-comfirm/137/08bd149eb3a9fc1aca16a56f11491167, but I did not receive anything, the address is correct, because I made another one for the same wallet and it was and in the total field the correct value will appear, so I believe the mistake is in the first one I did. I'm waiting for this ticket, because the other voices did not answer, I do not know why, but I'll still send the vouchers of the values I printed for the future. Angry Angry Angry Huh Huh Huh

Trade history
Market
All
Type
All
Filter
Market Type Price Amount Total Fee Net Total Date
NYC/BTC Buy 0.00000001 1005266.77257300   0.01005267 0.00002011 0.01007277 2017-11-09 05:20:11
NYC/BTC Buy 0.00000001 47714566.36236000 0.47714566 0.00095429 0.47809995 2017-11-09 02:15:43
NYC/BTC Buy 0.00000001 50364406.30612000 0.50364406 0.00100729 0.50465135 2017-11-09 02:15:42
jr. member
Activity: 42
Merit: 1
enviei da yobit.net  2459999.99000 de NYC para AltCoinBit
quando esta quantia foi depositada eu coloquei para vender em LTC como eu fui o primeiro eu coloquei preço alto ,
apos 3 dias eu fiz ligin na AltCoinBit e avia la 106.79999960
fui fazer a retirada o site dis que eles nâo tinha saldo na carteira quente
no outro dia eu fiz a retirada  o site dis esperar 24 horas  mas a retirada foi canselada pelo o site e a quantia de LTC nâo estava mas la
e nâo foi depositado no mercado bitcoin  tenho todo o hitorico do mercado bitcoin
a hoje tem na minha conta AltCoinBit 2469999.98000000 NYC sendo que eu depositei uma unica ves 2459999.99000 NYC


full member
Activity: 246
Merit: 105
i withdraw btc but pending 5 hours ago. ticket support and not answer Huh pls check me!


Those pending status wait times are the most annoying thing for this exchange at the moment.
They are very inconsistent. Sometimes they resolve fast, other times you wait and wait. Today I withdrew two coins. The first one was pending only few minutes, the second one is still pending for two hours now.


I'm still pending withdraw (+ 16  hours), but I 'm confident in this exchange

thank you Dev . I got my BTC
newbie
Activity: 62
Merit: 0
It's a good exchange. I was answered by tech support on time. The transaction took 1 hour. But all has come. And no it is not a scam, there is nothing to breed slander. I attach the screen. Good luck dev! Cool



you say that or it was not your money that disappeared, I have a tiket since 11-11-2017 wanting to know where my coins are and they act as if I was not sure, I have all the proofs of the negotiations, and the platform disappeared with my history of that negotiation. it was 0.99 btc, so do not mention what you do not know. Until today, 25-11-2017 I'm waiting for my coins, which I sold in the first sale of nyc / btc.

I'm only talking about my situation.
newbie
Activity: 23
Merit: 0
It's a good exchange. I was answered by tech support on time. The transaction took 1 hour. But all has come. And no it is not a scam, there is nothing to breed slander. I attach the screen. Good luck dev! Cool https://lh5.googleusercontent.com/NWUEhUyrXWwxTrH9mBcm3RONuyzj_ei3UxRpkjWA26fHA0um7YMNDDFFb4yqnOrlmx_cmCTlvx5NHObMt46C=w1366-h637-rw



you say that or it was not your money that disappeared, I have a tiket since 11-11-2017 wanting to know where my coins are and they act as if I was not sure, I have all the proofs of the negotiations, and the platform disappeared with my history of that negotiation. it was 0.99 btc, so do not mention what you do not know. Until today, 25-11-2017 I'm waiting for my coins, which I sold in the first sale of nyc / btc.
newbie
Activity: 62
Merit: 0
It's a good exchange. I was answered by tech support on time. The transaction took 1 hour. But all has come. And no it is not a scam, there is nothing to breed slander. I attach the screen. Good luck dev! Cool
full member
Activity: 246
Merit: 105
i withdraw btc but pending 5 hours ago. ticket support and not answer Huh pls check me!


Those pending status wait times are the most annoying thing for this exchange at the moment.
They are very inconsistent. Sometimes they resolve fast, other times you wait and wait. Today I withdrew two coins. The first one was pending only few minutes, the second one is still pending for two hours now.


I'm still pending withdraw (+ 16  hours), but I 'm confident in this exchange
sr. member
Activity: 644
Merit: 272
i withdraw btc but pending 5 hours ago. ticket support and not answer Huh pls check me!


Those pending status wait times are the most annoying thing for this exchange at the moment.
They are very inconsistent. Sometimes they resolve fast, other times you wait and wait. Today I withdrew two coins. The first one was pending only few minutes, the second one is still pending for two hours now.

Update:
It went through now.
newbie
Activity: 30
Merit: 0
newbie
Activity: 131
Merit: 0
i withdraw btc but pending 5 hours ago. ticket support and not answer Huh pls check me!
full member
Activity: 246
Merit: 105
sr. member
Activity: 644
Merit: 272
Withdrawals now are working

I can confirm I was able to withdraw my coins. Thank you.

I will keep using your exchange. There are some good deals there, like today there was a DOGE buy order for 25 satoshis.  Smiley
newbie
Activity: 56
Merit: 0
full member
Activity: 246
Merit: 105

have problems in withdrawing money. If you want to pull more trades you have to handle more professional loading.

I have the same issue. Either I am getting "You must first cancel withdrawal for this wallet" message (COMP coin) or "Whoops, looks like something went wrong." message for others.

Me too, I have the same problem with BTC withdraw
Let's hope the best
sr. member
Activity: 644
Merit: 272

have problems in withdrawing money. If you want to pull more trades you have to handle more professional loading.

I have the same issue. Either I am getting "You must first cancel withdrawal for this wallet" message (COMP coin) or "Whoops, looks like something went wrong." message for others.
newbie
Activity: 15
Merit: 0

have problems in withdrawing money. If you want to pull more trades you have to handle more professional loading.
sr. member
Activity: 644
Merit: 272
Today it went well! You can do it all the time, and no one will blame you again! Wink

This is a new exchange. We are constantly improving to make everyone happy.

Few suggestions for improvement:

-Account Balances doesn't show amount for "Held on orders" (at least regarding BTC). I got few orders, but it is showing 0. Also, add checkbox "hide zero balances".
-When going to specific market, show also full name of the coin, not just a symbol.
-Maybe add a link to bitcointalk ANN thread for that coin. This way, we can learn more about the coin in case we are not familiar with it.
-When making an order, the system does not take fee into account, so the "Net Total" might get bigger than our balance and then we need to lower the amount manually ourselves.

And yeah, solve all those withdrawal complaints, otherwise people will not even bother to try the exchange.
member
Activity: 98
Merit: 10
Today it went well! You can do it all the time, and no one will blame you again! Wink

@danycoman, i am angry with you with the way you are delaying my refund, and i am no longer comfortable with your chains of excuses. I want my money back. I have sent you a pm. Let me have my money without further delay.your actions has eroded the trust i have in you. I am sick of your numerous excuses
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