I received an email today, still I have a little problem but just a minor ones, I guess I can comply this anytime soon, but this one below I don't understand.
To ensure your bank details are added to the system correctly please also include the international USD wire instructions from your bank for your account.
Can you help me on this...?
I think they want the SWIFT code to be given by the bank (verified by picture) not just something you typed, a picture of the bank certification should include the SWIFT code.
The attached document from your bank must show your account number, bank name, bank address, and most importantly your bank account name. If possible, please show bank routing number as well, as this will help ensure the right routing (ABA or SWIFT) number is recorded. We do not need to see any balance, transaction, or other personal information. Please feel free to redact that information from any statements you send us. The intent is to confirm you have control of the account and we have your account number and routing number logged correctly.
(maybe try this first) you can give this link to them to verify the SWIFT code
https://www.bpiexpressonline.com/p/1/875/ways-to-sendif they still want a picture of the certification with the SWIFT code, i guess you have to get one from your bank.