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Topic: Am I being restricted? (Read 288 times)

hero member
Activity: 2562
Merit: 659
Dimon6969
December 30, 2023, 11:46:02 AM
#43
If you say that you have been banned several times, then the casino probably has good protection against cheaters and bots. Think for yourself: if you say that you have a strategy that regularly leads you to win, then the casino may have suspicions that a bot is playing and not a person who is interested in the process of the game itself.
In addition, the casino has already learned to identify all types of anti-detect browser software that can hide and diversify your device data, and even more so, it sees you very well on your device. That is, by the poppy address, and all your equipment.

To clarify things, I’m not previously banned but rather just restricted on participating bonus of the casino. You can check my old topic for this https://bitcointalksearch.org/topic/m.62929040.

Yeah, I agree that casino is watching closely those users that winning frequently. I’m not using bot or any fix strategy. I think I’m just good on bankroll management and getting the timing on when to increase bet that’s why I always win.
legendary
Activity: 2394
Merit: 1848
Leading Crypto Sports Betting & Casino Platform
December 30, 2023, 06:16:33 AM
#42
This is very strange, because when we bet on a particular place and on a game that is a favorite it is normal, now in this case maybe the casinos don't like you to have that kind of luck, because things can be very hostile, if you can be good at a game, because once they report among the casinos, it is like making a small ban, or like those players who restrict them because they win a lot, it could be that you are suffering from that, keep this at the level of system is very similar to physical, traditional casinos, things can happen that way as long as things are good for the casino but harmful for the casino if they are bad, why don't you make an account with another person, Maybe with your girlfriend, a cousin, something like that, where they pass the KYC and you manage it? because that's what occurs to me, it's really very ugly that casinos use their brotherhoods to do something like that.

This type of ban is very bad that they do it, because basically when you go to the casino and want to play a favorite game, this is something very normal and the fact that they have it restricted like this is annoying, and I guess yes, it's obvious that they have Restricted you , I already gave you the most viable solution, in any case it is nice that you have brought it here so that we realize that sometimes there are players who are so good that the casinos themselves join together so that they do not decapitalize, that is something that can occur, I don't know, but in physical terms, something like this happened with the card Counters in Black Jack , just like this happened a lot in the movies with the card counters and it is something that is not cheating, because counting cards is not against the rules, it is just the use of intelligence, something that is totally valid, but it is very nice that they have given you that type of treatment, it is something that is not seen as very loyal among casinos, I understand that lso Casinos protect their money but it is not for them to do things that way either.
legendary
Activity: 2352
Merit: 1041
Smart is not enough, there must be skills
December 29, 2023, 09:52:02 AM
#41
I don't think that it's a country restriction, Evolution is all over the world although it most of its dealer might be in EU, they are well versed though from Asia and other countries. Problem could really be in his way of winning as the operators are suspecting that he is cheating or something.

So the best action to the OP is talk to them in live chat, they have one obviously and ask about this issues and I doubt that this is a isolated case.

And winning almost every other day? yeah could be one reason for this account being restricted, I suspect.
That's the reason why his account was suspected by the operator because of the consistent winnings every week, but these are all my own assumptions, and maybe the OP didn't do anything like that because he said there were no tricks.

From the OP's previous post he had asked support but had to wait 72 hours from the start of the complaint but I don't know how support responded.

We still can't say the problem here is just because of winning every day, I'm sure OP must be confused if suspected from that.
legendary
Activity: 2072
Merit: 4265
✿♥‿♥✿
December 29, 2023, 09:28:13 AM
#40
If you say that you have been banned several times, then the casino probably has good protection against cheaters and bots. Think for yourself: if you say that you have a strategy that regularly leads you to win, then the casino may have suspicions that a bot is playing and not a person who is interested in the process of the game itself.
In addition, the casino has already learned to identify all types of anti-detect browser software that can hide and diversify your device data, and even more so, it sees you very well on your device. That is, by the poppy address, and all your equipment.
sr. member
Activity: 1036
Merit: 258
★Bitvest.io★ Play Plinko or Invest!
December 29, 2023, 09:21:56 AM
#39
I haven't heard any news so far that casinos are restricting you due to gambling winnings. Everyone has an equal chance to win in the casino the lucky ones win no casino will restrict you for repeatedly winning from all casinos but it seems really suspicious. There must be a mistake somewhere that you don't understand just like with blackjack online blackjack sites both new and returning gamblers should always read the terms and conditions of blackjack especially gamblers. The technical work platform is regularly updated some update errors may cause these issues to be resolved quickly but then you have to wait for the issue to be resolved.
sr. member
Activity: 1844
Merit: 254
Sugars.zone | DatingFi - Earn for Posting
December 29, 2023, 09:00:42 AM
#38
On one hand, it feels unfair for a casino to limit someone's winnings simply because they're good at the game. After all, isn't that the point of playing? On the other hand, casinos are businesses, and their primary goal is to make money, not hand it out freely. So, it's understandable that they would implement measures to prevent excessive losses.

While I haven't experienced this myself either, I can understand the frustration. It's demotivating to know that even if you play well, your potential rewards are capped. It can make the whole experience feel less like a game and more like a controlled environment.
hero member
Activity: 1498
Merit: 562
Leading Crypto Sports Betting & Casino Platform
December 29, 2023, 08:50:12 AM
#37
Maybe it's because you can win consistently several times a week that there is some resistance from the casino if you want to place a bet. Many possibilities could happen. Have you also experienced this in other gambling games? Or is that only in Blackjack games? How did the casino respond after you reported this (again)? If the casino can't provide an answer, you may need to rest first and calm down while waiting for an answer from the casino. What if you play Blackjack at another casino? Have you also had a similar experience?

It makes sense too, it could be that the restriction experienced by the OP was because he was always able to get a winning streak in a week or in the sense that he was really having good luck so the casino restricted his account from being involved in betting at the table. The OP said that he only experienced this problem in the Blackjack table game type friends while some other games can be accessed, and if that is true then it seems that what you said at the beginning may be true, that the casino restricts his account from being involved, because if there is an error, wouldn't the service tell him? of course, but I see there the service just spins without saying the real problem and also without giving any solution, this is confusing. Yes that's right, one solution is maybe they can wait first while taking a break or if they really want to play again they can find some other casinos that might be more reliable, there's nothing wrong with that.
hero member
Activity: 854
Merit: 539
★Bitvest.io★ Play Plinko or Invest!
December 29, 2023, 08:24:53 AM
#36
You say that "same problem on all of my casino accounts on the same games" does that mean in other casinos you also experience the same problem? I didn't know that something like that could happen to a player, this is the first time I've seen something like this. It's possible, as you said, that you are restricted by the casinos because of your high chance of winning which could potentially harm them. But I don't really know about this case, maybe you should open a ticket back to the casinos to straighten out your case.

If he's winning consistently, that doesn't mean they should restrict him from gambling, but come to think of this from this channel, is it possible for someone to keep winning consistently over a time while gambling, then is he not being suspected of any act which he would have been told the reason for his suspension, lastly, this is nit happening for the very first time, base on his explanation, which means we are going to refer back to how he has always got it solved before he can continue with them.
sr. member
Activity: 1046
Merit: 363
Bitcoin Casino Est. 2013
December 29, 2023, 08:23:23 AM
#35
At first, I thought this just a bug on my account since I didn’t notice that I can’t place bet on certain table in Evolution Gaming until I found out that I have same problem on all of my casino account on same games.

I was winning consistently a profit ranging from 200$ to 1000$ multiple times a week and I rarely lose with only small amount. I decided to report this on Evolution Gaming but they are pointing out the casino itself while the casino support is giving me a basic tips on how to solve this which is not working. They are just passing me on each other without any clear solution.

FYI, I can play other evolution gaming games without any problem. Only certain table on Blackjack is not working which is the one I play frequently. I knew that the table has no problem because other players can play on it as shown on screenshot below.

- snip -

PS: I’m not doing any trick because there’s no way card counting will work on evolution gaming table. It’s just pure luck and a little bit of strategy.

On how many casinos that you face this issue? also check the betting and gambling provider of that casino (betconstruct, softgamings, etc).
Have you been KYC on that casino before?
Based on your story, Im sure your accounts are not banned by Evo or the casinos but the gambling provider.
That is why I ask you to check the gambling provider of that casino, I guess it must be the same.

It could be under review or yes blacklisted, just check again after a couple weeks.
If the issue still persist, perhaps you can contact their gambling provider with all of the information you have.
full member
Activity: 1120
Merit: 158
★Bitvest.io★ Play Plinko or Invest!
December 29, 2023, 08:18:34 AM
#34
What exactly do they tell you? There is nothing we can do other than suggest you ask for their support again to be honest. Have you checked if it is something related to your browser or not? Have you visited them on a private window, clearing the cache/cookie, etc? What about playing this on another casino, do you get the same issue?

Btw, seems like you have an experience with being restricted on some games judging from the title. Is this the same sign you got when they restricted you in the past? What exactly is the reason they stop you from participating in some games?

I think so too. You might want to check if there are any technical requirements or updates needed for your device or browser. It could be a compatibility issue that the casino or Evolution Gaming support might be able to assist you with. Also, clearing your browser cache or trying a different browser could be worth a shot.
legendary
Activity: 2436
Merit: 1008
December 29, 2023, 08:13:53 AM
#33
Can you tell us more about what happened the first time you encountered that error? Is it on the same game? What did you do last time?

Maybe just need some refresh since that's the only game you can't access.

Try to give us an update after a few days and in the meantime, consider playing other games. Playing the game where you are lucky most of the time then suddenly you are unable to access it is frustrating but you can't do something in the first place but wait.
hero member
Activity: 1344
Merit: 540
December 29, 2023, 07:48:46 AM
#32
I am waiting for OP to answer the questions of other members because that way we may provide other tips for him.

I've seen other players on gambling sites go to chat so that Moderators can help them connect to the right support when those kinds of problems arise.
Support chat cannot help sometimes because they are answering with the basic help guidelines but moderators can always find time to listen to the players and somehow help them out for faster fixing of this kind of problem.
I really hope you tried that too OP.
It may not be a restriction but it may be an internal problem. An account problem maybe? Connection? Internet? Country restriction? But I doubt it's because of the way you are winning your rounds. You know gambling sites won't just jeopardize their name for a mere 500-2000 USD. (for them that's low, but not for me.) This are business that accepts up to millions of dollars bet and maybe runs multi-millions each day. So, I really doubt they are messing with you because you are on a winning streak.

I don't think that it's a country restriction, Evolution is all over the world although it most of its dealer might be in EU, they are well versed though from Asia and other countries. Problem could really be in his way of winning as the operators are suspecting that he is cheating or something.

So the best action to the OP is talk to them in live chat, they have one obviously and ask about this issues and I doubt that this is a isolated case.

And winning almost every other day? yeah could be one reason for this account being restricted, I suspect.
legendary
Activity: 3108
Merit: 1115
Leading Crypto Sports Betting & Casino Platform
December 29, 2023, 07:42:33 AM
#31
I am waiting for OP to answer the questions of other members because that way we may provide other tips for him.

I've seen other players on gambling sites go to chat so that Moderators can help them connect to the right support when those kinds of problems arise.
Support chat cannot help sometimes because they are answering with the basic help guidelines but moderators can always find time to listen to the players and somehow help them out for faster fixing of this kind of problem.
I really hope you tried that too OP.
It may not be a restriction but it may be an internal problem. An account problem maybe? Connection? Internet? Country restriction? But I doubt it's because of the way you are winning your rounds. You know gambling sites won't just jeopardize their name for a mere 500-2000 USD. (for them that's low, but not for me.) This are business that accepts up to millions of dollars bet and maybe runs multi-millions each day. So, I really doubt they are messing with you because you are on a winning streak.
hero member
Activity: 2562
Merit: 659
Dimon6969
December 29, 2023, 07:38:15 AM
#30
I think I made everyone confused here by the title. I removed the “again” word. Tp clarify things, I experienced being restricted before on participating casino bonus and not issue like this one. I never experienced this kind of issue before and as many as wondering, I’m already reported this issue multiple times for more than a week on both evolution gaming and casinos that I’m playing with without any solution.

I will not create this thread if I didn’t do already most of the suggestion here. And please read the whole content of the thread first before making a post or else I will lock already this thread because there’s no substantial input regarding my case. The goal of this thread is find other user experience the same and at the same time to give warning for those players that playing like me on live games.

Again, I’m really not sure if I’m being restricted here as the question mark implies on the title. I’m just assuming it due to the given condition of my account.
hero member
Activity: 644
Merit: 592
Leading Crypto Sports Betting & Casino Platform
December 29, 2023, 07:32:48 AM
#29
I can't trust a casino, to be honest with you, not what they say especially when the finger is pointing towards a fact. Something that was working fine before suddenly stopped working, while others could still be benefiting in their own accounts. That means that something is fishy and it can only be that you have been deliberately restricted simply because you are winning. This is not new, once a gambler is winning regularly, many of them get to find means to discourage it which is what I believe you are facing now.

But the good news is that the place is not the only casino you can play, you can move your game elsewhere if you would be smart enough. You should also count yourself lucky that it is not worse than this in comparison to what other players are facing in the hands of casinos. Just find a better casino that suits your preferred games and you will be just fine.
hero member
Activity: 2310
Merit: 757
Bitcoin = Financial freedom
December 29, 2023, 07:31:37 AM
#28

FYI, I can play other evolution gaming games without any problem. Only certain table on Blackjack is not working which is the one I play frequently. I knew that the table has no problem because other players can play on it as shown on screenshot below.


It is not possible to be blacklisted only from certain games in all the casinos you play.

This led me to think the one possible reason which is the game might be restricted in your region to find out go and check the terms of the casinos you are playing and check twice in the restricted games region which you generally can see below the list of banned countries.
hero member
Activity: 2786
Merit: 578
December 29, 2023, 07:24:41 AM
#27
We don't know other details yet. We just have to wait until the OP discloses other details as this is not the first time that the incident happened.
Exactly, we need to know first what made him being restricted before and there could be a connection with that past and with the current restriction that he has received.

The catch here if Evolution is clear and they're honest, then the casino itself is the one that should disclose the actual reason for doing it once again.

And with that, those details are going to come from OP and we need to hear that from him if he's going to share it.
sr. member
Activity: 1722
Merit: 309
Leading Crypto Sports Betting & Casino Platform
December 29, 2023, 07:22:53 AM
#26
Have you considered reaching out to the casino's management or higher-level support? Sometimes, customer service representatives might not have the authority or knowledge to resolve certain issues.
I was also considering the same option, and that is by contacting the casino's regulators if he can't get in touch with customer service. They will be able to help him with any problems he may encounter in this way.

In addition, I'm curious in the reasons behind his actions and the restrictions imposed by Evolution Gaming. I don't think it's a good enough reason that the casino limited him because he keeps winning, perhaps there are other factors that we are unaware of.  If we play at trustworthy online casinos, they occasionally offer a fair and entertaining experience in an effort to attract new players. As it's merely business, it makes sense that certain casinos would place restrictions on their patrons, particularly the highly skilled ones, in order to maintain their earnings and prevent what they see as advantage play. What sort of strategy did he employ, as he also discussed using one? Maybe there's an error in his browser and the casino's website recognized it which is why he encountered that. Could it be that he is banned due to possible violations or fraud we cannot tell.
legendary
Activity: 2940
Merit: 1083
December 29, 2023, 07:20:58 AM
#25
Maybe it's because you can win consistently several times a week that there is some resistance from the casino if you want to place a bet.

Evolution is a popular game provider. They won't restrict someone just because of consistent wins.

OP also mentioned that the range of his consistent wins is from $200 to $1,000 which can't even trigger an alarm that someone is on a winning streak. There are players for sure, like I mentioned, that are winning consistently way higher than the said amount. There are details that we need to know before concluding.

We don't know other details yet. We just have to wait until the OP discloses other details as this is not the first time that the incident happened.
legendary
Activity: 2310
Merit: 1075
December 29, 2023, 07:10:26 AM
#24
At first, I thought this just a bug on my account since I didn’t notice that I can’t place bet on certain table in Evolution Gaming until I found out that I have same problem on all of my casino account on same games.
it could be possible that your country is restricted on the games where you can't place a bet. As far as I know, game providers have their own list of prohibited countries that cannot gamble on certain games that they provide.

by the way, have you asked the gambling site's support regarding this, perhaps they can check and see what is an issue as to why you can't place a bet on certain table in Evolution Gaming.
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