I need advice.
I've bought 10BTC 2 weeks ago via Coinbase, money came from my Chase account, transaction was shown in my account on Coinbase and balance was 10BTC.
But to my surprise when I've checked my account 5 days ago it was totally clean - no transactions, no linked bank accounts, 0BTC balance.
I've contacted Coinbase support, next day I've got the following reply:
APR 22, 2013 | 05:36PM PDT
Julian L replied:
hello,
we are looking into the issue, but i can already see you made one successful 10 btc order 6 days ago. this is probably only a disaplaying issue and will resolve soon.
kind regards,
julian
The issue is not resolved until today, they don't answer my emails anymore.
What should I do? Maybe somebody already has dealt with this kind of situations?
Is it possible to cancel/withdraw ACH transaction in my bank two weeks later?