I have a pending order and after waiting a month now I'm 99.9% sure I've been ripped off. They take 10days to reply to my where is my order email, "we'll ship as soon as possible". I just want my btc back, no reason for a delay on that! If they are not scammers they need to post an explanation for delaying 'cash' orders a month, otherwise stop accepting orders.
This reddit post sums it up well,
"You've been bent over and goxed. I too have a pending bitcoin order, sad to say I wish I had used paypal. Be happy it's only that much, my order is MUCH bigger. I see this is the biggest problem with bitcoin, it's cash. Would you give some random far away person cash you didn't know?, hell f no.. I trusted them somewhat because I placed and received several orders in the past, now they get my biggest order and run.. I'm guessing they have been stupid, got ripped off themselves, or some govt agency took their assets, that got them screwed as so many other bitcoin companies..or maybe just scammers..who knows. Provident metals accepts btc and seems to ship super fast same or next day. But I'd have to assume they will run off with btc as well one day.. Use bitcoin as cash and you won't get goxed."
I will post again if I ever see my btc or order...