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Topic: Anacs undergoing a PROCEDURE CHANGE - page 2. (Read 1513 times)

sr. member
Activity: 1928
Merit: 354
January 19, 2018, 07:48:44 PM
#88
Lol @ LC...our little activist...lol...go get em'!!!  Cheesy
legendary
Activity: 3570
Merit: 1959
January 19, 2018, 06:35:03 PM
#87
I spoke to Paul today, he's VERY snotty and condesending to the customers. Andrew was in a meeting....apparently they
are just waiting  on the new "inserts" to show up.... Cry     Are we having fun yet?

So if we have coins there now we are getting the new labels?  I didn't really sign up for that.  hmmmmm

I just called and gave them holy hell as I didn't sign up for that either. I told them AGAIN, that No, I don't want to be transferred to Paul's voicemail because he is rude, plus he never returns calls, so I gave her my customer number and told her I was fucking pissed, and I either want my coins back or I want answers - I was told she would relay the information and someone would get back to me. I did ask about the prices and said "Yo, you can't change the prices on us until you change the form"? so, yes, the prices will remain the same until they change it.

She also said "they were encouraging people to not submit more crypto orders because they are so far behind". I did again ask if it was a lie that all coins submitted before year end would get the old label, but she had no answer. Fucking assholes. I'm about done with them, these will be my last submissions unless something really good happens in the end.  Roll Eyes

Anyhow, I'm sure nobody will call me back, so I'll let you all know what Paul says tomorrow when I get really fucking angry!  Angry

Thanks

I just checked and they have not billed my card yet.  If they try to charge us the new price that would be absurd and I would fly to Colorado and throw rocks at their building.

Same here LC. I was told prices would remain the same due to the form, an that they are just massively behind waiting on the new labels. I'll post more info tomorrow. They must be getting sick of me by now! Tongue
legendary
Activity: 3066
Merit: 1757
January 19, 2018, 06:34:36 PM
#86
I just checked and they have not billed my card yet.  If they try to charge us the new price that would be absurd and I would fly to Colorado and throw rocks at their building.
sr. member
Activity: 1928
Merit: 354
January 19, 2018, 05:56:47 PM
#85
Apparently LC, and you'll get them when THEY're good and ready.......not before, OR you can have them sent back, your choice.
legendary
Activity: 3066
Merit: 1757
January 19, 2018, 05:10:22 PM
#84
I spoke to Paul today, he's VERY snotty and condesending to the customers. Andrew was in a meeting....apparently they
are just waiting  on the new "inserts" to show up.... Cry     Are we having fun yet?

So if we have coins there now we are getting the new labels?  I didn't really sign up for that.  hmmmmm
sr. member
Activity: 1928
Merit: 354
January 19, 2018, 04:58:29 PM
#83
I spoke to Paul today, he's VERY snotty and condesending to the customers. Andrew was in a meeting....apparently they
are just waiting  on the new "inserts" to show up.... Cry     Are we having fun yet?
legendary
Activity: 2520
Merit: 3238
The Stone the masons rejected was the cornerstone.
January 19, 2018, 10:34:25 AM
#82
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes

That is not normal.  There must be some sort of fuckery aboot.  ANACS knows you can easily light very hot BBB and/or FTC and/or Postal Police and/or Letter of Demand fires under their asses.

In B4 ANACS graded slabs become more collectible than the underlying [name of your favorite crypto-collectible].   Tongue

The problem is we use "economy service" that says it can take 3-4 weeks or longer. They can easily say we have no guaranteed return date etc... I will email Andrew again today and see what the hold up is though. I have been grading these coins with them for 5 years now and never had a delay like this except the time they lost my coins.

What do you mean they lost your coins?? Shocked

Well it was pretty interesting I suppose. I had submitted an order like I have done many times before and after a few weeks I logged in to check the status and did not see any open orders. I called ANACS and asked why my order was not showing up and they said "We do not see anything sent in from you". ANACS then asked for my tracking info to help them locate my order. I send them over my Registered tracking and they say "We will call you back in a few hours and let you know whats up". I waited for 2 days and then called them back to see what was going on with my coins. ANACS said my coins had to be there and likely got mixed into someone elses order. I was told not to worry because they can not possibly get shipped to the wrong person due to them manually checking coins against orders before shipping. I was then again told I would get a call back in a few hours and of course they did not call me again. At this point I am pretty pissed because the coins are only insured for $100 each and were obviously worth more than that. The next morning right before I was about to call I logged into the website and my order was showing up. They did grade them and have them shipped 24 hours after they finally showed up....

Good to know your coins showed up!
legendary
Activity: 2128
Merit: 1119
January 19, 2018, 10:28:29 AM
#81
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes

That is not normal.  There must be some sort of fuckery aboot.  ANACS knows you can easily light very hot BBB and/or FTC and/or Postal Police and/or Letter of Demand fires under their asses.

In B4 ANACS graded slabs become more collectible than the underlying [name of your favorite crypto-collectible].   Tongue

The problem is we use "economy service" that says it can take 3-4 weeks or longer. They can easily say we have no guaranteed return date etc... I will email Andrew again today and see what the hold up is though. I have been grading these coins with them for 5 years now and never had a delay like this except the time they lost my coins.

What do you mean they lost your coins?? Shocked

Well it was pretty interesting I suppose. I had submitted an order like I have done many times before and after a few weeks I logged in to check the status and did not see any open orders. I called ANACS and asked why my order was not showing up and they said "We do not see anything sent in from you". ANACS then asked for my tracking info to help them locate my order. I send them over my Registered tracking and they say "We will call you back in a few hours and let you know whats up". I waited for 2 days and then called them back to see what was going on with my coins. ANACS said my coins had to be there and likely got mixed into someone elses order. I was told not to worry because they can not possibly get shipped to the wrong person due to them manually checking coins against orders before shipping. I was then again told I would get a call back in a few hours and of course they did not call me again. At this point I am pretty pissed because the coins are only insured for $100 each and were obviously worth more than that. The next morning right before I was about to call I logged into the website and my order was showing up. They did grade them and have them shipped 24 hours after they finally showed up....
legendary
Activity: 2520
Merit: 3238
The Stone the masons rejected was the cornerstone.
January 19, 2018, 10:08:51 AM
#80
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes

That is not normal.  There must be some sort of fuckery aboot.  ANACS knows you can easily light very hot BBB and/or FTC and/or Postal Police and/or Letter of Demand fires under their asses.

In B4 ANACS graded slabs become more collectible than the underlying [name of your favorite crypto-collectible].   Tongue

The problem is we use "economy service" that says it can take 3-4 weeks or longer. They can easily say we have no guaranteed return date etc... I will email Andrew again today and see what the hold up is though. I have been grading these coins with them for 5 years now and never had a delay like this except the time they lost my coins.

What do you mean they lost your coins?? Shocked
legendary
Activity: 2128
Merit: 1119
January 19, 2018, 09:39:47 AM
#79
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes

That is not normal.  There must be some sort of fuckery aboot.  ANACS knows you can easily light very hot BBB and/or FTC and/or Postal Police and/or Letter of Demand fires under their asses.

In B4 ANACS graded slabs become more collectible than the underlying [name of your favorite crypto-collectible].   Tongue

The problem is we use "economy service" that says it can take 3-4 weeks or longer. They can easily say we have no guaranteed return date etc... I will email Andrew again today and see what the hold up is though. I have been grading these coins with them for 5 years now and never had a delay like this except the time they lost my coins.
legendary
Activity: 2156
Merit: 1072
Crypto is the separation of Power and State.
January 18, 2018, 09:37:40 PM
#78
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes

That is not normal.  There must be some sort of fuckery aboot.  ANACS knows you can easily light very hot BBB and/or FTC and/or Postal Police and/or Letter of Demand fires under their asses.

In B4 ANACS graded slabs become more collectible than the underlying [name of your favorite crypto-collectible].   Tongue
legendary
Activity: 3570
Merit: 1959
January 18, 2018, 09:25:43 PM
#77
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...

I agree, we all submit a lot of coins there. The other funny thing is i have a few orders in - in process, "Grading" but I have also not seen them charge my Visa account for like 2 of the orders yet....  Roll Eyes
legendary
Activity: 2128
Merit: 1119
January 18, 2018, 09:17:50 PM
#76
Well, regardless of changes with their policies they should not be holding us out this long. It is a good thing for them they are the only grader because when I get treated like shit I usually do not go back...
legendary
Activity: 3570
Merit: 1959
January 18, 2018, 03:19:55 PM
#75
Same here Owlcatz, 1st week in December...... Shocked

I'm actually not surprised by a delay, but this one is longer than usual. However, I've been assured countless times by countless idiots there that everything is just fine, and things will be back on track Soontm  Tongue

2 weeks tm

My fault... next time I'll send in less coins so the line doesn't get backed up.... loolz

Looool, how many did you send in total?  Roll Eyes

Probably a few hundred for that guy ^^^ LOLZ... . I've got ~ 50 there total I think... Tongue
copper member
Activity: 1918
Merit: 254
January 18, 2018, 01:53:01 PM
#74
Same here Owlcatz, 1st week in December...... Shocked

I'm actually not surprised by a delay, but this one is longer than usual. However, I've been assured countless times by countless idiots there that everything is just fine, and things will be back on track Soontm  Tongue

2 weeks tm

My fault... next time I'll send in less coins so the line doesn't get backed up.... loolz

Looool, how many did you send in total?  Roll Eyes
legendary
Activity: 3066
Merit: 1757
January 18, 2018, 12:31:39 PM
#73
Same here Owlcatz, 1st week in December...... Shocked

I'm actually not surprised by a delay, but this one is longer than usual. However, I've been assured countless times by countless idiots there that everything is just fine, and things will be back on track Soontm  Tongue

2 weeks tm
legendary
Activity: 3570
Merit: 1959
January 18, 2018, 12:26:59 PM
#72
Same here Owlcatz, 1st week in December...... Shocked

I'm actually not surprised by a delay, but this one is longer than usual. However, I've been assured countless times by countless idiots there that everything is just fine, and things will be back on track Soontm  Tongue
sr. member
Activity: 1928
Merit: 354
January 18, 2018, 12:24:25 PM
#71
Same here Owlcatz, 1st week in December...... Shocked
legendary
Activity: 3570
Merit: 1959
January 18, 2018, 12:16:52 PM
#70
I have one that was opened on 12/4/2017, and is still in "GRADING"... expected ship date was 12/26/2017....  Cry
legendary
Activity: 1252
Merit: 1259
MONKEYNUTS
January 18, 2018, 12:10:22 PM
#69
Hopefully you guys arent then gonna wait for imaging as well .... ?
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