Topic: [ANN] 2.99% FEE USA CASH Deposits to MTGOX, BITCOINICA and more! (Read 3135 times)

Giving away FREE COINS to people trying our new cash deposit service!

https://bitcointalksearch.org/topic/free-coins-10-free-btc-for-users-funding-mtgoxbitcoinica-with-cash-67917

Hello!

Thank you for your suggestions. My apologies as english is my second language, and although I have been speaking it for a long time, still do make mistakes, specially when I am trying to type fast .

I guess what I meant with this:
"Your funds will be instantly available within one hour of your deposit."

Is that your MtGox / Bitcoinica funds will be instantly available after we get confirmation for your payment (within one hour), meaning that our system will process your payment instantly when we get the confirmation, without manual intervention.

I guess saying "Your funds will be available within one hour" should have been enough

Thanks!
Roberto

+1

please dont take this the wrong way, I think your service is a great thing and wish it all success.  only noticing that more care in wording would probably be good for your business and the customer impression..

"Your funds will be instantly available within one hour of your deposit."

Instantly and within one hour aren't the same thing.   Within one hour is great, but it isn't instant.  Why confuse the issue?

"we don't charge any fees for wire transfers in USD to fund your MtGox account. Only a $10 receiving fee."

This has been discussed.. no customer cares whether you are pocketing a fee or someone else is pocketing a fee.. they only want to know what they will be charged in the end.  It might seem a big difference to you, but its only going to be confusing for clients unless every time the word "free" or "no fees" is used it means the customer will not pay any fees to anyone at all.  gotta be careful with that, it can only backfire if not 100% clear.   

Customer must end up paying in total, when all is said and done exactly what they expected to pay and the service description needs to be very accurate with things like timing, delays etc... whether a thing in your control or outside of your control, only you end up with the grief  (of course sometimes things will go wrong, but I mean the service description should exactly match the service actually intended). 

well, just my opinions.

I hope your service grows and does well, good luck.

I can see how it was poorly phrased, however, my original post about the subject I believe was clear enough. I have nothing to hide regarding fees since they are all posted on our website. Many people prefer to fund through wire transfers since it takes in many cases (at least from wires sent from Chase and Citi) only one business day to receive the funds, which as I understand it, it is faster than Dwolla,

I never really used Dwolla. This was reported by one of our customers.

Thanks
Roberto

This was not clear, a natural reading of "FREE from funding fee" is that it is free to fund. Also you say the fee is charged to YOU right after saying it is FREE to the customer. AND all this was in answer to a question about something that would be competitive to Dwolla which is free for transfers under $10 and only 25 cents for large transfers.

Yes we do.

Do you also use TrustCash?

I thought my original post on this subject was clear:

There is no possibility of chargeback for cash deposits through the method that both Bitinstant and us use.

So it cost 10 dollars each time someone deposit money?

Exchange rate from us: 0%
Receiving fee from our bank: $10

Sounds reasonable for the fraud that can be committed against bitinstant.

Does it cost $0 or $10?

Yes, we don't charge any fees for wire transfers in USD to fund your MtGox account. Only a $10 receiving fee.

We also offer funding through SEPA at no fee (there is an exchange rate though, since we only operate in MtGox USD).

Our rates can be seen here:

https://www.aurumxchange.com/rates

Thank you
Roberto

I didn't even try that hard to get Roberto to lower his fees. He did it voluntarily. Perhaps he was scared?

Roberto, my logic is simply this.....YOUR FEES = TOO HIGH. Got it?

Pretty simple eh?


Edit: Even bitinstant's fees are too high in my opinion. never used them yet but I would not waste 4% of my money just so I can get an instant transfer. I rather wait.

wait; are u saying wiring money thru Aurum to mtgox is free?  how can that be?

Just because there are illogical people on the internet doesn't mean they are your awesome professional competition. (I'm not Charlie or Yankee in case you were wondering.)

I assure you I was just as surprised with the other post about lowering fees.

I'm just finding it interesting that my posts are making you both lower your fees.

Dont get me wrong it is a good thing and your customers can thank me for that.

 

Edit: I've never used bitinstant. Not a good thing to assume bro.

Charlie,

I consider you a friend too, and that is why I was surprised by that post. I am not accusing you, I simply do not understand the logic of CosbyCoin here. Seems that when we have news releases there is always somebody ready and able to comment on fee issues, when our fees, in reality are not much higher or lower than competing exchangers.

In any case, your personal word is sufficient for me. My apologies. I look forward to keep working with you guys.

Roberto

Our rates were 4.49% NOT 4.99%

Roberto, please do not stoop down an accuse me of having a "sockpuppet"

You and I have been doing business for a few months and even considered us friends.

I am welcoming competition, but do not play a cat and mouse accusation game it just shows how unethical you are.

I think EVERY member of this community can attest to BitInstant being fair and honorable

Charlie

Done. I really find it interesting that your post about our rates being too high came literally minutes after this one:

Charlie's post:
Today at 10:06:53 PM
https://bitcointalksearch.org/topic/prices-lowered-all-cash-deposits-are-399-bitinstantcom-67789

Your "WOW your rates are too high" post:
Today at 10:17:17 PM

Hopefully a coincidence, otherwise I must say the sock puppet would be a pretty low way to attack a competitor. It is also interesting that Bitinstant had their fees set at 4.99% for months, and you never had an issue with that?

Apparently them lowering them as soon as a solid competitor appears with a lower fee from the get go does not produce any indignation from you either?

Roberto

Please remove "introductory" rates if they will stay the same or go lower...it is misleading.

Rates are now 3.75% and will remain the same (or go lower) for the foreseeable future.

please tell  us what are the non-introductory rates. This way we can gauge what a "cheap" rate is...thanks

okay so if i deposit $1000 i pay you $45 instead of $50 of your competitor? Hardly a bargain.

We have lowered our fee to 3.75%

Bitinstant fee is 4.99% for the exact same service. Most of the fee is the fee from our processor. If you find cash deposits for a cheaper fee, please do let me know.

Roberto

wow 4.5% fees?  

"cheap rates"

Hello!

Not for cash deposits as the fees from our partner are pretty steep, however, if you are willing to wait 1 to 3 business days, you can fund your MtGox account by sending a wire transfer. Funding by Wire is currently FREE from funding fee. There is a $10 receiving fee charged to us by our bank. It will be actually faster than waiting to get your Dwolla account funded according to our own experience. Please visit:

https://www.aurumxchange.com/funding/mtgox

or

https://www.aurumxchange.com/funding/bitcoinica

Thank you for your interest!
Roberto

Do you have a cheaper option if we are willing to wait 3-5 business days? 

This would be competitive against Dwolla.

Reserved

We are very excited to announce that we are now offering cash deposits in the USA! You can now fund your MtGox and Bitcoinica accounts and purchase e-currencies by depositing cash at more than 10,000 bank branches across the USA. Your funds will be instantly available within one hour of your deposit.

Here is what you can get by depositing cash with us:

• Fund your MtGox account.
• Fund your Bitcoinica account.
• Load your AurumXchange instant load MasterCard.
• Purchase Liberty Reserve.
• Purchase Perfect Money.
• Purchase Pecunix.
• Purchase VouchX vouchers.
• Purchase CosmicPay.
• Purchase C-Gold.
• Much more coming soon!

Frequently asked questions:

Where can I deposit cash?
You can deposit cash at any branch of the four major US banks: Chase, Bank of America, Citibank, and Wells Fargo.

Do I need to verify my identity to make cash deposits?
No. All deposits are anonymous.

How much can I deposit?
You can deposit up to USD 1,000 per day, per person.

How long would it take to get my order processed after the deposit?
Your order will be completed within one hour after your deposit is made. Orders are processed automatically by our system after we receive confirmation for your payment from our funding partner.

For more information, please visit:

https://www.aurumxchange.com/help/knowledgebase.php?category=5

A complete step-by-step tutorial on how to fund your account using Cash Deposits can be found here:

https://www.aurumxchange.com/help/knowledgebase.php?article=17

Thank you!
AurumXchange