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Topic: [PRICES LOWERED] ALL CASH Deposits are 3.99% | BitInstant.com (Read 2553 times)

legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Sorry for bumping your thread (not that it's bad Grin )

Just wanted to say that this time I used bitinstant I got my cash on gox right when I got home from the bank.  Your service is excellent!

Always a pleasure to serve you my man   Smiley

I honestly believe our customer service is top-notch. You will get an email response usually within 30 minutes and someone on the phone instantly 24/7

We set up our phone line in a way that someone is awake in our company somewhere in the world, so your never waking us up  Grin
newbie
Activity: 15
Merit: 0
Sorry for bumping your thread (not that it's bad Grin )

Just wanted to say that this time I used bitinstant I got my cash on gox right when I got home from the bank.  Your service is excellent!
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
I think I see where I was confused.  The minimum fee reflects the fee if you were to send the minimum while the maximum fee reflects the fee if you were to send the maximum?

The whole min fee being higher than the max fee didn't make sense to me.

EDIT:  The title is also misleading (at least to me) "Re: [PRICES LOWERED] ALL CASH Deposits are 3.99% | BitInstant.com"  The part where it says ALL cash deposits.

EDIT #2:  I only bring up all of this because I plan on using the service again in the near future.

Yes, when we originally lowered the fee for a limited time, all was lowered to 3.99%

That limited time is now over, and only $100 is 3.99%

Sorry for the confusion!!

Charlie
newbie
Activity: 15
Merit: 0
I think I see where I was confused.  The minimum fee reflects the fee if you were to send the minimum while the maximum fee reflects the fee if you were to send the maximum?

The whole min fee being higher than the max fee didn't make sense to me.

EDIT:  The title is also misleading (at least to me) "Re: [PRICES LOWERED] ALL CASH Deposits are 3.99% | BitInstant.com"  The part where it says ALL cash deposits.

EDIT #2:  I only bring up all of this because I plan on using the service again in the near future.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Allow me to dissect your question:

I understand you are a reputable business because as I mentioned, I have used your service in the past.

Thank You  Grin

do think both the minimum and maximum fee for cash bank deposits should reflect what the actual fee is.

It does! If you do any amount under $100 currently, the fee is 3.99%. If the amount is over its 4.49% because we incur more costs.

Also, by default the "Total commission and fees" text box shows "3.99%%" and only changes when you enter an amount to send.

Yes, this is because the rate reflects the lowest fee, which is 3.99%

I really think that should be fixed.

There is nothing to be fixed.

Thanks!!!
newbie
Activity: 15
Merit: 0
I understand you are a reputable business because as I mentioned, I have used your service in the past.  I do think both the minimum and maximum fee for cash bank deposits should reflect what the actual fee is.  Also, by default the "Total commission and fees" text box shows "3.99%%" and only changes when you enter an amount to send.  I really think that should be fixed.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
If you look at BitInstant.com , the minimum fee for cash bank deposits is the old higher fee.  The "lowered" fee appears under the maximum fee column.  I also noticed that when you type in the dollar amount to send it will charge you the original higher fee.  Does everyone else see what I am seeing?

Just replied to your PM. We lowered it for a few days, but raised it back. Should lower it again within the week.
newbie
Activity: 15
Merit: 0
If you look at BitInstant.com , the minimum fee for cash bank deposits is the old higher fee.  The "lowered" fee appears under the maximum fee column.  I also noticed that when you type in the dollar amount to send it will charge you the original higher fee.  Does everyone else see what I am seeing?
sr. member
Activity: 476
Merit: 500
Awesome! Wish this happened last weekend before I made my deposit :\

Thanks Yankee!
hero member
Activity: 714
Merit: 500
How&When can i withdraw to LR ?  Roll Eyes
member
Activity: 112
Merit: 10
I love bitinstant, I've used it a couple times now. Very fast and efficient  Cheesy
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
On my exchange I can deposit cash directly at the bank with no charge. 2-3 hours later I can buy bitcoins for 0.59% fees. Can anyone explain why would anyone pay 3.99% to use bitinstant?

Which exchange accepts funds from a bank deposit directly?

Cavirtex

The answer, is we work in USD and cavirtex is CAD.

Canada has a much better banking system then the US whereas you can deposit/withdraw to other peoples banks accounts using an online system. Its much more robust and user friendly.
hero member
Activity: 637
Merit: 502
On my exchange I can deposit cash directly at the bank with no charge. 2-3 hours later I can buy bitcoins for 0.59% fees. Can anyone explain why would anyone pay 3.99% to use bitinstant?

Which exchange accepts funds from a bank deposit directly?

Cavirtex
newbie
Activity: 57
Merit: 0
BTW You're welcome. I'm suspect to being a sock puppet of yours getting people to lower fees.

=)

LOL, I know. You just got everyone's fees to be lowered hahaha

One question:

How long have you been in business (given I've only heard about your services today, forgive me)?

long enough to trust him with my money.
Btw, is there a reason your logo still contains paxum? I mean, are there any chances they'll reconsider dropping bitcoin business?
legendary
Activity: 873
Merit: 1000
On my exchange I can deposit cash directly at the bank with no charge. 2-3 hours later I can buy bitcoins for 0.59% fees. Can anyone explain why would anyone pay 3.99% to use bitinstant?

Which exchange accepts funds from a bank deposit directly?
hero member
Activity: 637
Merit: 502
On my exchange I can deposit cash directly at the bank with no charge. 2-3 hours later I can buy bitcoins for 0.59% fees. Can anyone explain why would anyone pay 3.99% to use bitinstant?

legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
BTW You're welcome. I'm suspect to being a sock puppet of yours getting people to lower fees.

=)

LOL, I know. You just got everyone's fees to be lowered hahaha

One question:

How long have you been in business (given I've only heard about your services today, forgive me)?

We have been in business since June 2011.

I think more then half this forum has used our services and can vouch for us  Grin

What is the upper limit on cash transfers you can cover?

Our limits are $1,000 per day per account. If you have more accounts, feel free.
hero member
Activity: 980
Merit: 506
BTW You're welcome. I'm suspect to being a sock puppet of yours getting people to lower fees.

=)

LOL, I know. You just got everyone's fees to be lowered hahaha

One question:

How long have you been in business (given I've only heard about your services today, forgive me)?

We have been in business since June 2011.

I think more then half this forum has used our services and can vouch for us  Grin

What is the upper limit on cash transfers you can cover?
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
BTW You're welcome. I'm suspect to being a sock puppet of yours getting people to lower fees.

=)

LOL, I know. You just got everyone's fees to be lowered hahaha

One question:

How long have you been in business (given I've only heard about your services today, forgive me)?

We have been in business since June 2011.

I think more then half this forum has used our services and can vouch for us  Grin
hero member
Activity: 602
Merit: 502
One question:

How long have you been in business (given I've only heard about your services today, forgive me)?

Since last summer I think. I have used them several times without any problem
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