Hi Guys, sorry for the lack of response, we are a pretty small team. Basically posting here gets us little to no traffic while being very time consuming. Thats the honest truth of it.
Also Mister Z and any other who have had trouble claiming - we literally receive 50-100 emails a day, not all payment problems but just different questions - often the same question over and over.. like: when is payment, or especially on payment days we will get 20-50 emails that day from people who are ahead of us in timezone complaining they havent been paid.
We have had delays, last week we had a problem that took 4 days to fix, but we have paid out over 145btc in total now from our faucets - with 75btc alone from Alien Faucet.
So sorry, customer service on the level you need it Mister Z isn't possible, I can either answer 50-100 emails a day, or get to work. But I do read and we do problem solve and aim to update..
Mister Z - Really sorry, if you are still not getting the confirmation emails can you try and join with another email, we do pay out 20,000+ people a week, most people get our emails and I'm sorry I just don't know why you arent.
AND I am ALWAYS trying to pay efficiently or work on new features.
So some positive news:
For the rest of this month (the next 8 days) we are having 3 minute claims on Alien Faucet.
- This is a 66% payout increase
- This is approximately 4,482 satoshi an hour
- This is now THE HIGHEST paying faucet in the world - by approximately 4x or more higher than anyone else.
Make a claim here:
http://www.bticoinaliens.com/faucet/So sorry, I'm not perfect, but I do have honest intentions, and will pay out as much as I can and strive to make sure everyone gets paid.