So I have discussed via PM with pelimies, and its problem is that when he hit the button to send, the wallet freezes, and nothing is sent. I would like the help of anyone that is using this wallet or that knows things about the wallets, so that his problem could be addressed as fast as possible !
Actually, we have already looked into this, and cannot reproduce his issue. There must be some other special things he has done (e.g., special characters, or other things.)
Also, we have already told him to export private keys and import to the mobile version yesterday. Not knowing how to export/import, does not mean we have not help him.
Currently, we have not provide night replying email service, but still we are trying to answer users question ASAP. Thanks for the understanding,
Good lord, I remember this tone ^. They are such jerks. Sure. The customer did "special things" that keep him from accessing his own money. I have to say that for all the stress you people have put me through, the thing that aggravates me the most is this right here: "Also, we have already told him to export private keys and import to the mobile version yesterday. Not knowing how to export/import, does not mean we have not help him." I have no doubt that is exactly what you said, but that isn't support! Not knowing how to export/import... are you serious?! By definition you have not helped the person. It's exactly the same approach you had with me - except you accused me of making up my issue and lying, then told me repeatedly that I am terrible at explaining the issue: I made a pdf step by step of screenshots with captions - how much more explanation do you need?
My current theory is that your app is either designed to be needlessly complex and lacking in any instruction/FAQ (no, your stupid youtube video with the Mario music doesn't count as a 'guide') For example, the pie chart with the bitcoin symbol can spin! If you flick it, it can spin fast! However, I have yet to send a transaction successfully from the wallet. That tells me that you spent a lot of time on bells and whistles that do nothing or are outdated means of encryption (the dice game and binary game are other examples), but either designed to wallet to only receive or just designed a real turd of a wallet. I tend to think there is more method about this issue than mere sloppy design - your design otherwise seems meticulous and methodical.