Topic: [ANN] bitroad.co.uk -- crypto marketplace -- electronics for bitcoins litecoins - page 2. (Read 4663 times)

I perfectly understand your reasons, I am only stating that this was a dissapointment to me. Consider this just open (and fiendly) customer feedback.

Our company is operating this way for many different reasons.

1 If we have to import and resend the items we will have to sell for a higher price

2 Cost of storage in UK is very expensive and we will have to add an extra on the products price

3 If you are not the direct  importer you will have no warranty on your item from the manufacturer

4 The delivery time will be longer

5 in many countries the import fees and tax is extremely low

Our delivery policy and the purpose of our service is clearly explained in the apposite section of our website

http://bitroad.co.uk/content/1-delivery

From your first post it seems that this was unexpected from you but this is not an hidden cost is fully explained in our policy.

Thanks for shipping with us

Well actually I can skip the part where I waste my time at a customs office, and I'll propably do that. It just costs me another 31,43€, which can hardly be described as cheap.

Hello,
I'm sorry for your disappointment, we ship all our products directly from China as specified in our delivery policy. I don't understand why you had to go to the custom office because the point of using our website instead of making a purchase directly from the manufacturer is that we provide assistance, warranty and you should just pay the import fees to the courier.
Import fees are different (if present) for every country and product type.
Again sorry for your inconvenience but in our delivery policy is clearly indicated that we ship from China and that certain countries are subject to import fees.
Thanks for shopping with us.

I felt like taking the "leap of faith" on this service: Placed an order, got to pay and recieved an order confirmation. I'll post an update as I have more to share.

[edit1] Shortly after ordering I recieved an email asking if I would like my regular shipping upgraded to express, free of charge. Less than 24h after ordering I recieved (two different!?) emails stating that my package has shipped. One of them contained a tracking link. To my HUGE dissapointment the package has shipped from "SHENZHEN - CHINA, PEOPLES REPUBLIC ". Making this service utterly useless as it's only benefit for me seemed to be that it shipped from within the Eu. So now I get to go down to a customs office, wait an hour while the officers there try to figure out under which of hundereds of different vat-codes does the shipment fall under. All of which are taxed and treated the same. Then I get to spend another hour explaining what a bitcoin is and how I payed. Then I get to pay 24% Vat. In essence making the whole effort a huge waste of my time as I could of have picked up similiar goods for roughly the same price locally.

tldr: I tought that a Uk business would ship packages from the Uk, arriving from China instead going to get raped by the local tax authorities.

[edit2] Package recieved, shipping and delivery were very fast. Contense of package is as ordered, or perhaps with an additional case for the tablet I ordered, cba. to check if it belonged to the item. I am happy to reccomend this service.

After the first month on Beta test we are about to make major changes to our catalog as requested by many customers.

Changes includes


- Different supplier
- Worldwide shipping
- Wholesale prices
- Worldwide tracking

To reduce the final price we will manage logistics straight from PRC so we wil also update our terms of service.

We apologise for any inconvenience you may experience during this transition period.

Thanks to all our customers and visitors for the feedback provided.

Some implementation in our project

- Wholesale and professional, dedicated on demand quotation for professional equipment and bulk buy.
- Litecoin payment solution, start accepting litecoins on your website.
- Bugs fix

Thanks in advance for your feedback on our project

[email protected]

Hi guys

We are ready to present our project.

First who are we?

 We are a bunch of people who want to help creating a solid backbone for the crypto economy. Our first step is this website, we'll start accepting Bitcoin and Litecoin but we might add other alt coins when they're stable enough.

 Website is in beta testing at present so please leave feedback on your experience (even just browsing) either on this forum or at [email protected].

We have years of experience dealing with issues in traditional e-commerce so logistics and customer service are not a problem. All problems that might occur will be dealt with in a quick and professional manner.

 
We do make a profit from what we sell. We want to create trust in bitcoin and litecoin so we rather offer a quick delivery in Europe and good customer service rather than best price.

That said if you are looking to buy electronics for Bitcoin or Litecoin, you need fast delivery and customers service this website might fit your needs, pick your item from our 10.000+ products catalog.

Key features

- Bitcoin and Litecoin accepted

- 24/48 hour’s delivery in Europe

- Automatic instant price adjustment

- Bitcoin payments using Bitpay

- Litecoins payments using custom module

Coming soon

- Multilanguage translations

- Better products display

- More coins

Please leave comments and feedback on our project, we put a lot into it because we believe that introducing crypto's payments to a "traditional" e-commerce website may help widespread diffusion of this new way of seeing money.

A new way that is, in our thinking, more fair.

Thanks in advance for your help and feedback.

Enjoy your trip down the BitRoad

http://www.bitroad.co.uk/

Twitter: https://twitter.com/bitroad1