The .wallet file cannot just disappear. It can be deleted, like any file, or, which is more probable, the recently opened wallets history was deleted, which is not in any way critical. We will look into that, to make sure this doesn't happen, because we haven't experienced it until now.
The default save location is in the same folder the app was installed in, but this location can be changed by the user.
A search for .wallet files is the first thing to do. After locating it, either keep it there, ore move it to a chosen location which you will remember. From the CroatCore app, use the Open Wallet button and browse to the wallet's location.
If you don't find the .wallet file, then you can recover it by using the private keys and importing them into the app. In the CroatCore instructions it is recommended to export the wallet's keys and keep them in a safe place.
We cannot stress enough how important it is to treat you wallet like you'd treat cash. Make sure you know where you save it, like you'd know where you keep you physical wallet. Be careful when writing the password. Don't forget it. Export the keys right after creating the wallet and keep them in a safe place. Make as many backup copies you see fit of the wallet, the password, the keys, and keep them safe, just like physical cash.
There is no other possibility to recover a wallet and there is nothing that the developers can do, even if you send us your wallet address.
thanks for the support, I returned the purse, with it everything is fine.
But there are some problems:
I have 6 farms, 4 is excellent, and 2, after restarting Windows 10 64bit there are no wallets, as I have just installed the application, and each time I need to specify the path to the wallet in the program folder, specify the address of the pool.
so on 2 of the 6 farms.
This is a comment to the programmers to correct this bug for the future.
For me, he is not critical.
and yet, after opening a purse, I can not immediately start mining, sometimes it takes 5 minutes to wait, a "Daemon ..." notification appears and you just have to wait.
I think to reinstall the application.
I have all the same farms, the components are identical, windows and other programs and settings too, all farms work in 1 network.
Thank you for your feedback regarding this issue.
CROATCore only saves recently used wallets if the user properly exits the application [i.e., uses the close button and waits for the application to completely shut down which may take up to a minute].
Once the application is shutdown correctly, it saves the recently used wallets in a file called: "recentw.cro".
If, for some reason, the folder where CROATCore attempts to save the file becomes read-only, the app will be unable to save the file thus no recently used wallets would be visible once CROATCore would be restarted.
Also, if for any reason, the file is removed from that folder, CROATCore would be unable to load the recently used wallets.
As such, on the machines where you are not seeing your recently used wallets, could you please let us know if the file called "recentw.cro" exists ?
In Windows, the file is saved in the same folder as your application.
The same explanation applies for pool settings as well which are saved in a file called "pref.cro".
In conclusion, it would be interesting to find out if these files exist in your application folder, first. Again, these files are generated only when CROATCore is properly shut down.
Regarding the wait for synchronizing with the daemon, what version of the app are you using ?
Indeed, current version do not allow wallet operations and/or mining until the CROATCore is fully synchronized with the network. However, the latest version should minimize in-app daemon synchronization waits.
Sometimes new data arrives and CROATCore makes sure that its daemon is synchronized with the network before allowing operations and that is why you are seeing the synchronization with daemon message; no need to reinstall the application, this is expected behavior at this point in time.
You may also see this error message if you initially enter an incorrect password and after entering the right one, you may have to wait for a while until everything is synched again.
We are planning on soon releasing a new version which will allow you to start mining right away without having to wait for network synch.
Thanks again for your feedback.
We are looking forward to hearing back from you about the "recentw.cro" and "pref.cro" files [whether they exist in the app folder on the machines where you do not see your recently used wallets and pool settings].