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Topic: [ANN] DGEX.com multicurrency exchange BTC <-> NXT - page 20. (Read 47237 times)

newbie
Activity: 40
Merit: 0
Very nice....
Dec 6th 2013 - logins temporarily disabled. Please try again after a while.
newbie
Activity: 25
Merit: 0
I created an account, logged in and the page looks like this.  Is this normal?  I already changed my password.  Also, currently, how long will a BTC deposit take to get my NXT coins?

http://imgur.com/ThLWTiN (sorry tried to post as pic but didn't show up)
legendary
Activity: 2142
Merit: 1010
Newbie
@GCInc.

After u get rid of manual work, u should enforce 24h deadline rule. Or one day u'll face a blockchain reorg that will "coincidentally" cancel a 1M+ deposit (that is already sold for BTC and withdrawn).
hero member
Activity: 566
Merit: 500
I have to say thank you for it?
ok!Thank you.
Your deposit has been credited even though it could not be 100% confirmed. Thank you.
newbie
Activity: 13
Merit: 0

[/quote]


We are still trying to find your deposits with the inappriate data received. It's announced on the deposit page that if you fail to enter the correct data, your account may be suspended. We are trying to help you out but cannot at this stage tell how it will turn out. thanks.
[/quote]

I have to say thank you for it?
ok!Thank you.
hero member
Activity: 566
Merit: 500
Did you receive anything from my account? I sent about 0.7 BTC - via cryptsy - but when I sent it via cryptsy I got an error - though the money is gone from cryptsy so perhaps it did go through? I do not see it in withdrawals on cryptsy. My account id is 222 . thx
No transactions on your account in our database, unfortunately. If you send BTC to the account listed on your deposit / cashout page, your account would be updated automatically when the BTC are received.
sr. member
Activity: 308
Merit: 250
Did you receive anything from my account? I sent about 0.7 BTC - via cryptsy - but when I sent it via cryptsy I got an error - though the money is gone from cryptsy so perhaps it did go through? I do not see it in withdrawals on cryptsy. My account id is 222 . thx
hero member
Activity: 566
Merit: 500
Are you going to credit my account back 0.01 BTC soon?  I've waited patiently.
Corrected. Thanks for your patience, pls try to be more careful with entered data or you risk losing the deposits.

topic starter,why you ignore my post,i don`t have  enough personal posts?
Or you'r bisness not so good?
Sorry,but i do not think you speak Russian.
You're correct in that we do not speak Russian.

We are still trying to find your deposits with the inappriate data received. It's announced on the deposit page that if you fail to enter the correct data, your account may be suspended. We are trying to help you out but cannot at this stage tell how it will turn out. thanks.
newbie
Activity: 13
Merit: 0
topic starter,why you ignore my post,i don`t have  enough personal posts?
Or you'r bisness not so good?


Sorry,but i do not think you speak Russian.
sr. member
Activity: 310
Merit: 250
In Crypto I trust.
Can I have a response about this?  It's been two days since I made the deposit.  Do you want more information or do you want me to re-enter the deposit?
We now have all the information to fix your transaction when resources allow. I'm sorry but we have to prioritize valid transactions over those that have erroneous data in them. It is the errors / wrong data submitted by customers that takes up much of our processing time.[quote

Are you going to credit my account back 0.01 BTC soon?  I've waited patiently.
full member
Activity: 244
Merit: 101
I sent .1 btc from cryptsy to dgex 3-4 hours ago. Still I can't see anything.

https://blockchain.info/address/14NttL999UsXZZxNghaYooPoM8Zgo56ReY

Edit: It's done.
hero member
Activity: 566
Merit: 500
Even if it's described on the page that withdrawals can take up to 48 hours, this is not acceptable for doing business. Just increase your fee from 0.9 to 1.9% and hire someone to do the job.
Automation is already partially implemented, catching up on the transactions nicely. That's a good suggestion - I promised to not apply trading fees or NXT fees before January so we'll maybe have to hike BTC cashout fee to compensate for the massive workload the exchange is giving me. Thanks.
hero member
Activity: 566
Merit: 500
The deposit has now arrived. Thanks.

It's not clear how effective my posts here were in getting this cleared up. I had already used the "Contact Us" link on the site, with no results.
In fact they were not effective at all. All extra requests clutter the tasks list and slow down the process that can only be completed at a certain pace. Thanks for your patience anyway  Wink
newbie
Activity: 31
Merit: 0
The deposit has now arrived. Thanks.

It's not clear how effective my posts here were in getting this cleared up. I had already used the "Contact Us" link on the site, with no results.
hero member
Activity: 724
Merit: 500
Even if it's described on the page that withdrawals can take up to 48 hours, this is not acceptable for doing business. Just increase your fee from 0.9 to 1.9% and hire someone to do the job.
hero member
Activity: 566
Merit: 500
It has been over two days now, waiting for my pending BTC deposit. WARNING to all those considering dgex.com!! GCInc, please correct this ASAP. Thank you!
Currently overloaded, unfortunately nonstandard cases will have to be handled later.

You sure did take notice that the roots of this exchange are shady, right? Do not freak out when your deposits disappear one day, even though I don't think that necessarily is now.
There is nothing shady, normal business. You would make deposits disappear if you were in my position, yea? I will not.
newbie
Activity: 31
Merit: 0
My account 405 still has its deposit pending. Been that way for over 24 hours.
You mean this one?

https://blockchain.info/tx/8b49c579ba47215f9bbf7f2c63d35a58285c32f41079da9736c908e192fd160c

And the deposit on your DGEX account is 0.01605000 BTC. Why?

Client caused discrepancies are unfortunately handled on lower priority due to overwhelming workload. Thanks
The actual transaction is this one: https://blockchain.info/tx/0322d392a69c8e1b5e54f9a3a48964a4c778c155503005f5bddaef95ae75ee64

Not sure where you got that other transaction ID. The amount of 0.01605 BTC is correct.
It has been over two days now, waiting for my pending BTC deposit. WARNING to all those considering dgex.com!! GCInc, please correct this ASAP. Thank you!

EDIT: The deposit has since arrived.
legendary
Activity: 1498
Merit: 1000
Hi again!

Cancel please a Nxt deposit - id161 56395Nxt
I wanted to withdraw them! Tongue

Apologies...
legendary
Activity: 1148
Merit: 1001
12 hours now and still waiting for my coins.
newbie
Activity: 31
Merit: 0
My account 405 still has its deposit pending. Been that way for over 24 hours.
You mean this one?

https://blockchain.info/tx/8b49c579ba47215f9bbf7f2c63d35a58285c32f41079da9736c908e192fd160c

And the deposit on your DGEX account is 0.01605000 BTC. Why?

Client caused discrepancies are unfortunately handled on lower priority due to overwhelming workload. Thanks
The actual transaction is this one: https://blockchain.info/tx/0322d392a69c8e1b5e54f9a3a48964a4c778c155503005f5bddaef95ae75ee64

Not sure where you got that other transaction ID. The amount of 0.01605 BTC is correct.
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