NOTE TO ALL TRANSLATORS: PM us with "Translation Payment" on the subject line and send us your MEW addresses along with it so we can send you your payments.
if we have the coins in exchanges should we follow the same procedure?
Yes, as long as you would like the new token.
I am still having problems transferring from coin exchange to the swap.
Please help me and don't ignore.
Thanks
If you are having issues with downloading the wallet, as you have mentioned on many previous posts. You may directly withdraw your coins from the exchange to the wallet address provided for the coinswap. But you will need to take a screen shot of your withdrawal history and PM it to us, also note the transaction ID so we may verify it.