I just received two mails from Giga Watt :
Dear _______,
First of all, we would like to thank you for all your patience. During the past weeks we have been hard at work to overcome several unforeseen obstacles. We have provided some of these updates through channels like our Telegram “Giga Watt Support” group. These issues range from delays resulting from building inspectors insisting on UL certified Power Supply Units (PSU), something that the manufacturer provided PSUs don’t have, to extended building inspections. Though these delays are extremely frustrating for all of us, the size of our operation puts a spotlight on everything we do. This is a first of its kind, US-based, enterprise scale company; the local inspectors want to take advantage of this opportunity and learn about the business and ensure things are done right the first time. All this leads to extra scrutiny on every step we take; however, as painful as the process has been, in the end we will have set the standard for these inspectors. We are taking the time, and spending the money needed, to ensure we truly are bringing a state of the art product to market. A product that will give all of our customers the ability to have a superior infrastructure for decades to come.
A burning question many customers have is the status of hardware that was purchased over the last few months; that is the focus of this update. We currently have many miners that have arrived at our facility and some of these miners are yours. We are emailing to inform you that your Antminer D3(s) have arrived and are in our warehouse. To watch our timeline of power roll-out please visit
http://www.giga-watt.com/promo/timeline; this tool will give you a detailed overview of steps we have accomplished per Pod and steps left to cross the finish line. Being in this September batch of D3's you are in the second group of customers to be deployed into the next available power that comes online.
Over the next 10 to 12 weeks we expect to start installing and powering gear in the facilities you see on the timeline. The facilities you will be deployed to will be pods 3 and 4 at the Moses Lake location. To accommodate everyone in an equitable and timely manner, we will be deploying everyone’s gear in order received. As you know our past delays have been due to unforeseen circumstances; please keep in mind that this 10 to 12 week conservative estimate has been made with all information available to us today. Though we don’t anticipate any more major surprises, it’s always possible, however we aim to have the deployments filled according to this schedule or sooner.
I guess that all customers who bought a miner that's not already mining received a e-mail like this with the status of their D3, L3+, S9...
And then comes the second one :
Now that you have received pertinent information regarding your miners, your WTT tokens, and your deployment timeline let's look at options available for moving forward. Internally, the Giga Watt team has been working around the clock, seven days a week, to come up with solutions that will give our customers the best outcomes given the circumstances. We feel that the following options all have their pros and cons, but all will provide a way to move forward. Knowing your deployment timeline you should now have the information required to make the best decision for your situation. We have three possible options for moving forward:
Option 1: Wait it Out
Understand and accept the situation for what it is and hold out until your miners are deployed. The risk with this option is that there are still contingent delays related to UL issues being finalized which keep the Pods from being powered up and mining. However, with this option you have a probable timeline and an understanding of where your hardware sits in the deployment schedule. The downside of this option is that your hardware is sitting doing nothing while difficulty invariably increases while you wait.
Option 2: Ship Miners home or to another location
Have the miners shipped to your home or to another location you authorize us to send to. Giga Watt will cover the cost of all domestic US shipping, international shipping costs will be determined on an individual basis. If you have only a few miners, available space, and power at home, this is a good temporary option. As we northerners like to say, “winter is coming” and the reality, good or bad, is that these things make great heaters. To use this option please email
[email protected] to set up your shipment.
Option 3: Sell Your Miners at a Premium
There is a good market for miners that are in hand and ship today and the retail price is often over what you paid. Although Giga Watt does not directly facilitate the sale of your hardware we can offer to ship your miners anywhere a buying customer is located. If you are interested in selling your miners to another party or through a third-party service please email
[email protected]; the sales team will get you started and suggest best practices and trusted sources.
We want to personally take this opportunity to offer our apologies for not meeting the originally proposed deployment schedule. All of us on the Giga Watt team really do feel a great desire to do whatever we can to assist you – we want to ensure we have the best relationship with our loyal customers. The reality is we are all in this together, blazing trails and inevitably stepping on the hidden thorns along the way. There are no maps for where we’re going – this has not been done before. The combined experience of the team at Giga Watt should give you comfort in knowing that we can navigate these speed bumps and complete this project. You have the support of a company with the highest integrity and always strives to put its customers first. Giga Watt will continue to push to be the best we can and bring to market the awesome opportunity that we have all taken part in.
10 to 12 weeks is a long time for a miner to be doing nothing... I'll try to sell my D3 ASAP !
Do you have any advices on how to sell my miner ?