If you have long product catalog, bot can help with search through it and even recommend your visitors what suits them most. It would increase your sales
If your visitors communicate with chatbot (in Telegram for example) you would get telegram_id and make personal offers then. Meaning chatbot is another marketing channel.
First of all did you see our pricing on www.miniapps.pro?
If it helps to cut your staff, is it bad?
Basic
$0/ month
Unlimited chatbots & interactions
Visual Editor
All channels
Integrations
Proprietary plugins
Support
Developer
$5/ month
Unlimited chatbots & interactions
Visual Editor
All channels
Google Analytics
Proprietary plugins
Support (2 business days)
Pro
$29/ month
Unlimited chatbots & interactions
Visual Editor
All channels
All integrations
All proprietary plugins
Support (1 business day)