if you don't answer....that means you are running scam pools
+1 No support, no reply to email .... and fake advertising
Yes no answer, see my post here:
https://bitcointalksearch.org/topic/m.4414362It was promised, for finding a sxc block, a bonus of 5 sxc is paid, but nothing happened and no reaction.
To coinpool.de: Don't make promises you can't or don't want to keep. If you make bonus actions, make that clear, limit the time or amount. Like the block finding bonus. The current practice is just bad marketing, making people to say you are scam.
But all in all, I'm still happy with the sxc pool, beside one downtime with no information released by coinpool.de. That was the reason I tried another pool for one day. But now I'm back to coinpool.de again. The reason: With all the same settings for mining, at coinpool.de less than 2,5% of my shares are invalid, with another pool, it was 11%. I don't know how that could happen. Again, no change of settings.
Coinpool.de pays reliable the mined coins. And for manual withdrawals, it took always less than 1 minute.
Of course, the support/reaction/information policy for downtime could be better. It seems, coinpool.de works on that. But, it is totally unjustified to call coinpool.de a scam.
. Still waiting a withdrawal, coinpool.de has issues with their pay-out orders. 
