take this level of communication and apply it to, say, your isp, your bank, or your mobile provider.. how long would you stick around if they decided to tweet customer service??
no email provided.. no phone number to contact.. just a forum profile link, a faq and the most basic of html sites known to mankind..
there's little to no business transparency at middlecoin, so we're all reduced to speculation.. waiting for a lovely tweet..
(For the record, I read your whole post and know you're fine with the profits of Middlecoin, but I'm responding to this since I've seen this mentioned multiple times now)Seriously, people. Take all of 5 minutes and browse multiple threads not only in this sub-forum, but the bitcoin-only forums as well. Know what you'll find? Trolls, trolls, and more trolls. People willing to yell "SCAM!" at even the slightest hint of trouble, and sometimes you still get people doing it anyway even without any trouble. The huge influx of people into the world of crypto currency are very skittish.
Please, by all means: open up a pool and build it up to being one of the largest altcoin pools -- profit-switching or otherwise -- available. Now make your e-mail (even if you create a new one specifically for your pool) public. Setup a phone number for the pool. Everything will be flooded with complaints at the first hint of trouble, never mind the people e-mailing and calling in an attempt to troll. God forbid any one of them gets a hold of your address and calls the police on you for some bogus claim.
Time and time again people bring up these downsides. Certainly, if this was my bank or my ISP, services that require me to provide
my personal information, then of course I would be wary of the customer service. However, that is not the case here. I am providing a simple wallet address for money to be sent my way, and that is it. No questions asked. My name does not have to be provided, let alone even an e-mail address. There is literally nothing that can be done apart from H20 just keeping all of the coins that we're mining on the pool. And considering I know roughly what to expect from my mining farm, should profits start to consistently be lower then I will move on to a different pool. As would anyone else in that situation.
In short: Middlecoin is for the lazy who don't want to bother with multiple exchanges, multiple wallets, or making tons of workers for each new pool. If people want pool admins that will hold their hand in trying to figure everything out to getting everything absolutely perfect, then please go to those pools. I do not need that customer service, as I can figure the shit out on my own. I would rather H20 focus on bettering the pool -- which he is already doing if you read his Twitter -- and doing whatever he can to maximize our profits, which in turn, maximizes his profits.
As for the people responding to the obvious trolls: just report them to the moderators, hit ignore, and move on.
