Best idea when you get issues is to talk to the team on telegram it’s more likely you’ll get assistance their faster as the devs can respond more directly I mean they might respond here but normally with most ICOs it’s best to talk to the devs about problems on telegram normally their up to assist or give pointers on what might be wrong
That's good to know that the communication rig is active as i was beginning to wonder, i'm still yet to join the telegram group but will sure do that asap and i do agree with you, telegram can sure be a fast way to get in touch with them and get our issues fixed