SMTP Error: Could not authenticate.
Bitcoin address change subjects to user validation
Please verify that you have done the following. We have a group of people reporting this problem, while another group is able to withdraw flawlessly.
It's either an issue with the way people are verifying their wallets/addresses or a conflict with browser plugins.
We're trying to figure out which one it is.
Cheers
Can i confirm wallet use mobile phone? How long needed for accepting pending balance
Thank you
Unfortunately, we do not have SMS verification at this time.
Pending balances are accepted every 24-48 hours, and may take longer upon inspection.
All payouts are manually reviewed to prevent abuse of the system.
Cheers!
We are looking into the problem and will update all of you once it's fixed!
Rest assured your balances are safe, and we will do manual withdrawals at the end of the day if that's what it takes!
But first allow us to review the problem and come up with with a friction-less solution.
P.S We are also thinking about switching over to pure SMS verification, as we are questioning the viability of email as a verification (emails are cheap to produce).