Maybe that's the reason why they're not doing an automated swap from the previous blockchain, its because there are only a few unlucky ones who got affected. But still doesn't explain why having 2 working blockchains. It just doesn't fit the puzzle. They could be scammers by hiding their faces and doing self trade for weeks or months and
releasing a new blockchain while the old one is still working and not doing a swap but it just doesn't make sense why.
They don't have ICO investors to answers to or maybe they're hiding their ICO participants as well but I never heard of them having an ICO before. So we don't know if they scammed people before.
Well we don't know the reason on why maintaining 2 blockchains screwing over the users of the old blockchain neglecting them by not having a swap but if its a very small number of users because they've been doing self trade ever since then they don't have much complaints to attend to.
It's all about whether you're doing things right or not that will dictate the direction of your cryptocurrency and its users, if these start up things are messed up what else will they mess up in the future.
I've been through a lot of ICOs already and start ups, these wrong things whether intentional or not are more common than you think.