I just had to post after watching stupid post after stupid post of people who do not understand security. I am going to put it from the point of view as a web developer, which is what I am. If you want a perfectly secure computer, go buy one, then never take it out of the box or power it up. That is the only secure system.
A web application such as Coinex can be as secure as possible, however, it is running on a server that has an operating system. How often do you get updates for security issues? Just remember all those updates have to be checked out and unfortunately when one update gets put out, it can open up another security flaw. I don't know how the theft occurred, but I will say this, there are several possibilities including a hack attack on the server, then some sort of a program installed on the server and that can collect up all the admin user names and passwords that it wants then it just a matter of a hacker logging into the system and taking what they want. The hard part is hacking into the server.
I trust Erundock and CaptainFuture. They have always made sure that any transfers that didn't happen, were made to happen. Yes I had to follow the appropriate steps to file a ticket but I have never had a ticket go for more than a week. It takes alot to run a web server. If you have never done it, then shut up until you have spent a few years doing it. If you have never coded, shut up until you do it for a few years. If you want all your money safe and sound, you will never find a place in this world that is safe. I call some of you the 7/11 generation, always wanting things instantly and not happy if you don't get it immediately. Well, web servers are not 7/11 and it takes time to read through all the system event logs and other logs and figure out what happened. It seems to me that they are trying to not just piece together what happened but how to prevent it in the future. With only a few people, you need to give them time. Get off your damn high horse and relax. You try reading server logs for 8 hours then be forced to read more for another 8 hours. It gets ver tiring.
Once again, my point is that nothing in this world is 100% secure. Including Atomic-Trade. The two errors that crop up that are shown, sorry, but they throw some serious red flags because with errors in packet inspection and time stamps, I think it might be easy for someone to spoof the system. I await an 3rd party security check of their system, complete with hack attempts then post the results. I bet they won't because it will find flaws.
Just chill out and let people do their job and give them some time. I had almost 42M CTM and a million Moon...so I am in this as well.
+1 for the understanding of computers, I get what your saying but what pisses me of is instead of contact us asap they said it was maintenance, , after 2 days they came out with the problem. Either the hacker knew what he was doing and hit the server while they were doing maintenance or its an inside job.
At this point it hard to tell.