And that shows how much of a noob you are. They have kept communication open, it is still there and they are not hiding anything.
Deposits not working days before the announcement of the hack, i made one deposit that did not receive, i saw in the chatbox that other users faced similar problems, so i waited, but i made a second deposit and keep waiting, then they announced they got hacked.
Deposits and Withdrawals for some coins like BTC, DOGE, LTC not working days prior the hack, then the exchange goes offline and they say is because the server rebooted and deleted the database.
Who is noob?
Those idiots didn't backup the Database? or replicated into another server? or have a raid? or tried to recover the files with any of the recovery tools available?
Don't you think smells like a scam?
Why they allow users like me to deposit if they knew they got hacked? if they really got hacked?
Now they are blaming that someone gained access to an email, and use it to access the servers, the database is gone, and they cannot give back the remaining coins.
Altilly is a Hodler Enterprises owned, secure, reliable and advanced digital asset trading platform,
developed by professionals and built on cutting-edge technology.
The Altilly trading platform provides trading services for innovative assets, while also providing instant trade execution,
dependable digital wallets and industry leading security practices.
We are committed to being a driving force in the blockchain revolution by increasing adoption of this innovative technology around the world.
Using our streamlined asset listing process, we will advance new, innovative blockchain projects that could
potentially transform the way goods, services and operations are managed globally.
Application Security
We use industry standard methods for preventing SQL Injection & XSS attacks on our website.
In addition, all passwords & sensitive data are encrypted along with a static & random salt.
Encryption keys and salts are NOT stored in the database nor in the codebase.
If we ever detect a possible intrusion, we will immediately lock down the entire system and re-encrypt all sensitive information with new keys.
System Oversight
We have automated systems in place to check for inconsistencies in transactions and our wallets.
The system will automatically shutdown a wallet if something appears incorrect, and immediately inform a technician.
The system status page will always have the most up to date information on any service outages or suspensions for an asset.
Hodler Enterprises
Website - https://hodler.enterprises
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Altilly - https://www.altilly.com
Bitilly - https://bitilly.com
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Antares Energy - https://antares.energy